# JOE & THE JUICE — Order ahead and earn rewards

> Mobile ordering and loyalty program for a juice and coffee chain. (iPhone/iPad app by Joe & The Juice.)

- Source: https://appshunter.io/ios/app/joe-and-the-juice/id1347116229 (this page in markdown: same URL + `.md`)
- Developer: [Joe & The Juice](https://appshunter.io/developer/1347116228)
- Category: Food & Drink
- Price: Free
- Rating: 4.80/5 from 13,966 App Store ratings · 811 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.1 · 178 MB
- Languages: American English, Danish
- Released: 2018-06-12
- Data updated: 2026-08-26
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/joe-and-the-juice/id1347116229/reviews.md

## What is JOE & THE JUICE?

Use the JOE & THE JUICE app to order your favorite juice, coffee, sandwich, or smoothie for pick-up or delivery, and earn points on every purchase with our new Loyalty Program.

If you are a new app user, after your first app order, you'll receive a free coffee and enjoy 15% off for 30 days. Exclusion applies. T&Cs apply.

Still not convinced? Here are more good reasons why you are going to love the JOE & THE JUICE app:

PRE-ORDER:
- Skip the line and save time!
- Place an order in the app and it will be ready when you arrive, or choose an exact pick-up time.
- Customize food and drinks to your dietary preferences. Gluten free sandwich? Acai bowl without granola? Protein or collagen in your iced matcha? The app makes it possible.
- Track the progress of your order and receive a notification when it’s ready!

LOYALTY PROGRAM & REWARDS
Our new loyalty program gives you control into the way you get rewarded for your loyalty.
- Earn points with every purchase made in the app or in store using scan to pay excluding purchases made with JOE Cards, Reward Cards and Campaign cards.
- Exchange your points on your favorite juices, coffees and treats.
- Complete fun in-app challenges to boost your points and unlock exclusive rewards.
- Level up through the Loyalty Program. The more you order, the higher your level!

Our Loyalty Program consists of 3 levels:
- GREY: Welcome Reward after your first purchase (excluding counter products, shots and water). Your journey begins here.
- YELLOW: Order 15 items per year and level up to Joe Member status. Earn +10% more points on every purchase.
- PINK: Order 50 items per year and unlock exclusive rewards you won’t find anywhere else. Earn +20% more points, plus even more treats, surprise campaigns and more.

DELIVERY
Need your brewed espresso, tropical smoothie, breakfast bundle, or sandwich delivered straight to your door? Say no more! Use Deliveroo, or order directly through the JOE app so you don’t miss out on any points.

WAIT, THERE’S MORE. USE THE APP TO:
- Find the nearest JOE & THE JUICE location.
- Scan for points when you order food and drinks at the counter.
- Reorder your favorite food and drinks with two taps. That best smoothie on the planet. Or sweet green salad.
- Receive special JOE coffee and juice offers before everyone else.
- View allergens, nutrition, and calories for each food and drink product. Gluten? Vegan? Specialty coffee order? The app has your back with whatever makes you feel good and healthy.

If you have any questions or feedback, you can contact customer service in the app.

For more juice, smoothie, coffee, and fast delivery, find us on Instagram @joeandthejuice or visit www.joejuice.com

## Key features

- Pre-order for pick-up or delivery
- Customize food and drinks
- Loyalty program with points and rewards
- Tiered membership levels
- Track order progress
- Find nearest locations
- Reorder favorites easily

## Chart rankings

- #181 in Top Free · Food & Drink (US App Store)

## What do users think of JOE & THE JUICE?

Overall sentiment: negative

**Pros**

- 🚀 Easy to use
- 💡 Rewards program
- 👍 Convenient pre-ordering
- 🚀 Quick pickup
- 👍 Intuitive interface
- 👍 Helpful staff

**Cons**

- 🐛 Glitchy app
- 🐛 Unreliable order tracking
- 🐛 Inconsistent order fulfillment
- 🐛 Confusing loyalty program
- 🐛 Lack of customer support
- 🐛 Location detection issues
- 🐛 Payment problems

**Commonly reported bugs**

- App crashes frequently
- Order status not updating correctly
- Loyalty points disappearing
- Payment issues and double-charging
- Location not detected properly

**Most requested features**

- Allow more customization options
- Improve loyalty program and rewards
- Provide better customer support channels
- Fix location detection and order tracking
- Streamline payment process

## Recent user reviews (10 of 811)

All indexed reviews: https://appshunter.io/ios/app/joe-and-the-juice/id1347116229/reviews.md

### 5/5 — Andy

*2026-08-18, version 3.15.1*

Awesome iced latte!

### 5/5 — Marcia is the Best

*2026-08-17*

Excellent accueil, très chaleureux agréable, serviable super service meilleure équipe surtout Marcia!!!

### 5/5 — Saver of ££

*2026-08-17, version 3.15.1*

Used at Gatwick South for the first time and saved £8 🎉

### 3/5 — Navigation

*2026-08-16, version 3.15.1*

Difficult to navigate app as a first time user, could be made simpler

### 5/5 — Love the service

*2026-08-16, version 3.15.1*

Dropped by Joe and The Juice today for
A quick breakfast.  It was nice and quaint.  Service was really good. The barista really knew the menu well. Shoutout to Edward for making the experience awesome.

### 5/5 — Best place

*2026-08-15, version 3.15.1*

Always best service and food

### 5/5 — Awesome service and flavor!

*2026-08-14, version 3.15.1*

Taylor and Alise were fabulous! Attentive and welcoming…we will be back!

### 5/5 — BEST STOREE

*2026-08-13, version 3.15.1*

5 STARRR

### 5/5 — Really great service!!

*2026-08-13, version 3.15.1*

Super team, tasty food :)

### 5/5 — Mr

*2026-08-12, version 3.15.1*

I am happy for the service almost I have been every where in London joe and the juice but some places like Victoria street SW1 not happy with their services always forget the order until you come inside and tell them I am waiting for my order and asked you what was it it’s not professional service

## Frequently asked questions about JOE & THE JUICE

### What can I order through the JOE & THE JUICE app?

You can order a variety of items including juices, coffee, sandwiches, and smoothies. The app allows for customization to meet your dietary preferences, such as gluten-free options or specific ingredient additions like protein or collagen.

### How does the loyalty program work?

The app features a new loyalty program where you earn points on every purchase made in the app or in-store (with some exclusions). These points can be exchanged for favorite items, and completing in-app challenges can boost your points and unlock exclusive rewards. There are also three membership levels (GREY, YELLOW, PINK) that offer increasing benefits as you order more.

### Is the app free to use?

Yes, the app is free to download and use. New users can receive a free coffee and 15% off for 30 days after their first app order, though exclusions and terms apply. Purchases made through the app may involve in-app purchases for food and drinks.

### Can I get my order delivered?

Yes, you can order your favorite items for delivery directly through the JOE & THE JUICE app. This ensures you don't miss out on earning points for your purchases. Delivery is also available through partners like Deliveroo.

### What are the benefits of using the app for ordering?

Using the app allows you to skip the line and save time by pre-ordering for pick-up at your chosen time. You can also customize your orders, track their progress, reorder favorites with ease, and be the first to receive special offers. Additionally, you can view nutritional information and allergen details for all products.

## Version history (last 5 releases)

### 3.16.0 — 2026-08-19

Enhanced app performance and stability.

### 3.15.1 — 2026-08-11

Enhanced app performance and stability.

### 3.15.0 — 2026-08-06

Enhanced app performance and stability.

### 3.14.0 — 2026-07-20

Enhanced app performance and stability.

### 3.13.3 — 2026-07-06

Enhanced app performance and stability.

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## More apps by Joe & The Juice

- [Juicer - Employee App](https://appshunter.io/ios/app/juicer-employee-app/id6451405175)
- [JOE GYM](https://appshunter.io/ios/app/joe-gym/id6744700120)

All apps by Joe & The Juice: https://appshunter.io/developer/1347116228

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*