# Joe Coffee Order Ahead — user reviews > 199 indexed App Store user reviews of Joe Coffee Order Ahead by Coffey Ventures, Inc., rated 4.79/5 from 21,220 ratings. - Source: https://appshunter.io/ios/app/joe-coffee-order-ahead/id1437558382/reviews - App overview in markdown: https://appshunter.io/ios/app/joe-coffee-order-ahead/id1437558382.md - Rating breakdown: 5★ 17,077 · 4★ 1,167 · 3★ 377 · 2★ 179 · 1★ 406 ## What do users think of Joe Coffee Order Ahead? Overall sentiment: positive **Pros** - 🚀 Convenient order ahead and pickup - 🌟 Supports local coffee shops - 💳 Easy to use rewards system - ⏱️ Saves time by skipping lines - 🌍 Helps discover new local coffee shops **Cons** - 🐛 App glitches and bugs - 📢 Excessive notifications - 💰 Minimum balance requirements - 🔍 Difficulty finding/reordering past orders - 🤖 Feels more like a website than a native app **Commonly reported bugs** - Orders not being received by coffee shops - App freezing and crashing - Incorrect store hours and availability - Lost special instructions on repeat orders - Inconsistent tip options **Most requested features** - Ability to combine payment methods - Option to tip after receiving order - Customizable notification settings - Default store/order settings - Improved order history and receipts ## Newest reviews (11 of 199) ### 3/5 — Does not allow checkout *2026-07-17, version 4.0.6* Despite having 3 cards on file, I am unable to use any of my rewards because the app does not allow me to check out at all. ### 3/5 — Annoying preloaded requirements *2026-07-15, version 4.0.6* The app tries to push you to auto reload, and the set dollar amounts are fixed at higher amounts than I would like… You are not allowed to load $10. It starts at 25 and goes up. It’s a bit manipulative and I think it is designed to benefit from people who abandoned their balances. We should be able to pay the amount we want or even pay the service or Cafe the precise amount. ### 3/5 — App *2026-06-29, version 4.0.6* Like everything but paying a fee to use. ### 4/5 — No straight espresso shots? *2026-06-26, version 4.0.6* Love the creative hot & cold coffee options & lotus flavors. Just wish I could order Single, double or triple espresso. ### 4/5 — Love but incomplete *2026-06-25, version 4.0.6* Love that I can order ahead of time but the entire menu is not on the app. ### 4/5 — Good for the most part :) *2026-06-14, version 4.0.6* I love Diedrich espresso! The app is cool too, love being able to schedule ahead ! But I do hate that I get promo messages saying I can type a code in and I can get a percentage off, like today. So I go into the app and then make an order, everything works great until it comes to typing in the code. This happens every time. It doesn’t work. That part is super frustrating. But other than that, everything else seems to be great :) ### 3/5 — Too many pop-ups *2026-06-10, version 4.0.6* Love what the app does, but too many pop-ups at startup. I wrote in suggesting a change (and was graciously responded to), but no change in any of the updates. ### 4/5 — Brown Sugar Shaken *2026-06-06, version 4.0.6* This is the best drink on the planet!!! It’s always been perfect and the people are so nice and friendly! I highly recommend the butter chicken offered on Saturdays. ### 4/5 — Too slow *2026-05-24, version 4.0.5* Took 20+ mins - have #d parking spots for pick up on app -?and it’s on the WEST side not East update directions ### 3/5 — Doesn’t deliver GC on time *2026-05-09, version 4.0.5* I have sent several gc’s to my daughter, setting up specific dates they were supposed to be sent, but it always sends it the when ordered not the date set ### 5/5 — Anthem coffee *2026-05-01, version 4.0.5* Slays always! Some bomb beans ## Most critical reviews (10 lowest-rated) ### 1/5 — Refund of money *2026-08-13, version 4.0.6* I’d really like the option of a refund of the money I deposited onto my app even if there is a small service charge. There are really no coffee shops near me that use the app. ### 1/5 — Alerts at 9:45 PM?! *2026-07-21, version 4.0.6* I have been a Joe user for years. All of a sudden they have been sending me alerts every night at 9:45 PM. Not only am I not going for coffee this close to bedtime, none of my local coffee shops are open!! I lowered my rating from 5* to 1*…after I turned off all Joe notifications. ### 1/5 — Glitchy for me *2026-07-09, version 4.0.6* seems to be glitchy on my iPhone, not very user-friendly in my opinion and I work in tech specifically for restaurants, however, I believe this is new so I’m sure it’ll work out overtime and I’m so glad that you have the initiative to have an app available. The $25 minimum joes card seems fair with today’s economy but I was surprised to see that. ### 1/5 — Bogus fees and pricing structure *2026-07-09, version 4.0.6* You need to pay with a gift card to not get charged a service fee. However, when your gift card is low you must load $10 minimum back on your account to pay with that gift card. Ridiculous and annoying. ### 1/5 — Stole my money *2026-06-13, version 4.0.6* This app stole my money and their customer service is trash. If I could give it zero stars, I would. ### 1/5 — Hard to process *2026-05-18, version 4.0.5* Hard to process on the coffee shops end. I had funds available. Not reliable ### 1/5 — Pain in the @ss *2026-05-14, version 4.0.5* This app is an annoyance with all the steps you have to go through to order coffee, you don’t need 5 pages to order a drink ### 1/5 — Terrible App *2026-05-07, version 4.0.5* This app has all sorts of bugs making it nearly impossible to use. The local coffee shop I use it with hardly gives in rewards to make it worth while. I literally stopped going to their stands to avoid using this app. ### 1/5 — Service fee? *2026-04-30, version 4.0.5* Why would I want to pay a service fee to online order????? Never again ### 1/5 — No refunds *2026-02-14, version 4.0.4* There is no return of the balance of your money loaded on the app when a location discontinues online ordering. Joe App customer service stops responding. Stay away from this app. ## Most praised reviews (10 highest-rated) ### 5/5 — Making me spend more??? *2026-07-24, version 4.0.6* Will not let me load less than $25 at a time into the app. My fav coffee shop is using this now so I have no choice. Best solution = load exact amount needed, next best solution would be being able to load as little as $5 at a time ### 5/5 — LC Coffee *2026-07-09, version 4.0.6* great service, sweet baristas. the app was also very easy to navigate! 10/10 experience overall! ### 5/5 — UX + Usage = \m/ *2026-07-06, version 4.0.6* Easy to use app plus nice design. ### 5/5 — My orders *2026-06-20, version 4.0.6* Love everything I purchased ### 5/5 — OBSESSED🤍☕️ *2026-05-23, version 4.0.5* Very much obsessed with this app it’s convenient easy to use. I love the reward system. I feel like I’m getting something back for using the app. I’m very impressed. I would definitely recommend it to other people. ### 5/5 — App *2026-05-20, version 4.0.5* Joe is great! ### 5/5 — Easy to use *2026-05-17, version 4.0.5* Love love love. ### 5/5 — Miss Sarah *2026-05-15, version 4.0.5* Love your drinks. The lavender drinks are delicious and a nice alternative to typical coffee. Thanks for being awesome. ### 5/5 — Love this app & supporting small biz *2026-05-09, version 4.0.5* This app makes it so easy to order ahead and check out new coffee spots, and I love that I’m supporting small businesses! ### 5/5 — Easy and efficient *2026-05-08, version 4.0.5* This app makes it easy and quick to order from my favorite locals coffee shop. Love the balance and reward tracking without having to dive into the app --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*