# Joe's Ice — user reviews > 78 indexed App Store user reviews of Joe's Ice by Jesse Abeyta, rated 4.91/5 from 363 ratings. - Source: https://appshunter.io/ios/app/joes-ice/id1148508085/reviews - App overview in markdown: https://appshunter.io/ios/app/joes-ice/id1148508085.md - Rating breakdown: 5★ 345 · 4★ 12 · 3★ 0 · 2★ 0 · 1★ 5 ## What do users think of Joe's Ice? Overall sentiment: positive **Pros** - 👍 Easy to use - 🚀 Updated daily menu - 💡 Convenient rewards tracking - 🚀 Helpful app with flavor info - 👍 Friendly staff - 👍 Delicious flavors - 👍 Quality products - 👍 Great customer service - 👍 Convenient app for checking flavors - 👍 Awesome app with great features **Cons** - 🐛 Disappearing rewards - 👎 Bad customer service - 👎 Unfriendly staff - 🐛 App not updated with daily flavors **Commonly reported bugs** - App showing errors when trying to access rewards - App not updated with daily flavors **Most requested features** - Online ordering - Ability to submit flavor requests ## Newest reviews (14 of 78) ### 5/5 — We love Joe's & the Joe's app *2017-01-07, version 1.0* We have been coming to Joe's since it first opened. All the flavors are excellent, but of course we have our favorites. We love the Joe's app because it lets us know if our favorites are being served. The Joe's app is a must for any Joe's fan. ### 5/5 — Joelatti is the best! *2016-12-30, version 1.0* The Joelatti is the perfect combination with the fine Italian ice that melts in your mouth and the creamy soft serve! Fuzzy wuzzy is one of my favorites ### 5/5 — Out of towner *2016-12-09, version 1.0* Every time we come to Southern California we have to make a stop at joe's it's a must have in you are in the area. I wish you would come to Utah. ### 5/5 — LOVE JOE'S ITALIAN ICE *2016-12-04, version 1.0* Great service, fun atmosphere! Joe's has so many yummy Italian ice flavors to choose from! Highly recommend trying it out, you definitely won't regret it! ### 5/5 — Best place for ice cream *2016-12-04, version 1.0* My favorite place to get ice cream or flavored ice. ### 5/5 — Is the BEEEST!! *2016-11-25, version 1.0* I love Joes! The horchata flavor is my favorite! ### 5/5 — Amazing Italian ice ! *2016-11-24, version 1.0* Joe's has amazing Italian ice with creamy ice cream with it. The flavor are all original and tasty! ### 5/5 — So good, my girlfriend and I are committed to this place *2016-11-23, version 1.0* About every other week my girlfriend and I drive out to Anaheim from Pomona to get some Joe Lattis. We love coming here as a small reward and escape from our busy schedules. It's SUPER good. There might be a wait but it's definitely worth it. ### 5/5 — Best I've ever had *2016-11-23, version 1.0* Literally will never let you down! It is the best Italian ice I have ever had! The rest do not compare and you will always have a new flavor to try every single time you go! It is so unique and delicious! ### 5/5 — Easy to use *2016-11-23, version 1.0* Nice to have an easy way to check the flavor of the day. I like the interface ### 5/5 — Best Ice in Town! *2016-11-23, version 1.0* We drive 30min once a week to grab some Joe's Italian Ice! It's the best Ice in town and there's nothing better ! Waiting is never a problem but if there ever is a line , it isn't too long and it's definitely worth the wait ! There's only one in CA so it is a MUST for all SoCal ice cream & Italian lovers !!! ### 5/5 — 😍 *2016-11-23, version 1.0* Joe's is loml ### 5/5 — Yummylicious *2016-11-23, version 1.0* Best Italian ice cream ever!!! ### 5/5 — Yummy gummy!! *2016-11-23, version 1.0* I remember the first time my friend brought me here. I had always heard of joes but never came. We got the Joelatti, which is their most popular item, and I got the flavor yummy gummy. OH MY GOD. It is amazing!!! I'm so happy with this app because it lets me know what flavors are available and when they are available! I also never knew what yummy gummy was made of but their app has a section where it tells you what their flavors consist of! Super happy with this app and Joes! ## Most critical reviews (10 lowest-rated) ### 1/5 — Disappearing Rewards *2021-10-31, version 1.7* Just tried to get my rewards and the app only shows an error. Best Italian ice around! ### 1/5 — BAD CUSTOMER SERVICE NO FRIENDLY STAFF *2021-02-22, version 1.7* customer service is starting to get bad and product is starting to get low. i feel like the ripped me off when i ask for extra and i don’t see it but get charged I use to visit frequently now it’s only once or sometimes none. due to staff not friendly bad customer service they always rush you thru your order staff don’t have patience to deal with first time customers is sad. ### 1/5 — Not updated *2020-07-26, version 1.4* Great place for ice but they don’t keep the app updated with daily flavors. It’s a bit of a drive for us and the app said they had the flavor we like, but we got there and it wasn’t one of the daily flavors. Don’t trust the app. ### 2/5 — Unbelievable *2017-01-25, version 1.0* Was very unhappy to get 19 notifications in a row between 4:30-5:00 am while on vacation. ### 4/5 — 5 star Italian ice 4 star app ⭐️ *2020-06-17, version 1.4* Once the daily flavor update works - it’s amazing. I wish we could submit flavor requests (so there’s a “customer choice” option on the menu). The website usually has the up to date menu so if you’re anywhere near Disneyland, get yourself to Joes!!! ### 4/5 — Great Start to the App *2016-11-22, version 1.0* The layout is clean and easy to navigate. I appreciate that it's easy to find locations and check out all of the current flavors of the day. However, there is not much it can do besides that. I'd love to see the reward system implemented into the app, and maybe even online ordering! ### 4/5 — Great app. Great Italian ice *2016-11-09, version 1.0* Very user friendly and easy to use. Convenient way to see flavors. Would be nice if flavors of day would be linked directly to specific flavors ingredients list instead of the list for all flavors ### 4/5 — Amazing!!!! *2016-11-07, version 1.0* Absolutely love their "joe-latti's". The ice cream is creamy and delicious and the Italian ice is flavorful. Together, creates an amazing combination! Love it soooo much! I go there as often as I can. I would definitely recommend it. The app also makes it easy to see the daily flavors and their menu to show friends who have never been there before. ### 5/5 — love joes!!!! *2025-05-27, version 1.7* easy to use. love the updated daily menu and can track my rewards better without forgetting my physical card! ### 5/5 — By Favorite App *2024-09-29, version 1.7* Joe’s is the best and I love that I can check the flavors from the app! I know I can find them on instagram, but I like that I can have the snaps on my phone since it is more convenient🙏🏼 Also Frank is a cool dude😎 ## Most praised reviews (8 highest-rated) ### 5/5 — JOE’S *2024-06-29, version 1.7* Best guy around. Love being able to check the flavors of the day with ease. Now if I could just get a Joe’s in Fresno, I’d be all set! ### 5/5 — Ms. Omnipotent *2023-10-21, version 1.7* Well howdy, Joes has the bested darn Italian/ ice cream in the whole dang Universe. And that’s no lie y’all. ### 5/5 — Perfecto!!! *2021-10-30, version 1.7* Absolutely, one of our favorite places in Southern California! Delicious flavors, quality products, great customer service and friendly staff. We LOVE Joe’s Italian Ice! ### 5/5 — Awesome App! *2017-03-13, version 1.2* Love this app! I can now see what the flavors are before I go and understand what each flavor is! Looks like I'll be going to Joe's even more now! Also rewards in the app is amazing! ### 5/5 — Best Ice! *2017-01-25, version 1.0* A friend showed me this place and I have been hooked ever since! 100% would recommend to come here and try it for yourself. Wild cherry is the best ### 5/5 — Great App, Great Ice *2017-01-09, version 1.0* I've loved going to Joe's Italian ice for years now. It's by far my favorite Ice cream-related restaurant. I love everything about it and this app is all the better for other Joe's fans. You can see all the different flavors of the day, (my favorite feature), you can show new customers the entire menu, and you can see nearby restaurants. Great app. ### 5/5 — Super yummy *2017-01-08, version 1.0* I like this place. I take my family here all the time. The service is great. I recommended this to my other family members and friends. The flavors are good. ### 5/5 — Love Italian ice!!!! *2017-01-08, version 1.0* Just found out I know I'm late but it's super duper good my fave flavor has to be fuzzy wuzzy!!! I have seen this place for a long long time but I never really went out of my way to go to the ice cream place. Finally I moved closer and it has to be my entire family's addiction. My family doesn't really like sweets but the flavors here have to be oh so amazing. No joke we went out or Italian ice for 3 days in a row. The people here are super cool and give u up to like 5 samples. All flavored are good it's actually the hardest part lollll. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-08.*