# Johnson Controls Security Mngt

> Remote security system management and live video monitoring for businesses. (iPhone/iPad app by Johnson Controls, Inc..)

- Source: https://appshunter.io/ios/app/johnson-controls-security-mngt/id811257990 (this page in markdown: same URL + `.md`)
- Developer: [Johnson Controls, Inc.](https://appshunter.io/developer/503559091)
- Category: Lifestyle
- Price: Free
- Rating: 4.70/5 from 1,945 App Store ratings · 23 written reviews indexed
- Age rating: 4+
- Requires: iOS 10.0 · 209 MB
- Languages: American English, French (France), Brazilian Portuguese, European Spanish
- Released: 2014-03-20
- Data updated: 2026-08-25
- Monetization: subscription
- User reviews in markdown: https://appshunter.io/ios/app/johnson-controls-security-mngt/id811257990/reviews.md

## What is Johnson Controls Security Mngt?

The Johnson Controls Mobile Security Management app, formally Tyco Integrated Security app, has been updated with exciting new capabilities — easier, more intuitive security system control, user management and remote location management features.    It’s a terrific way to help you improve your work life balance as well as business productivity and efficiency with enhanced security management.     The app combines remote control security with the ability to view live streaming video of your business wherever you are on your Apple ® iPhone®, iPad® or iPod touch® devices. 

*** Mobile Security Management Security Subscription Service Required. ***   

• Arm and disarm your intrusion system from a mobile device

Receive text and email alerts with associated video clips when sensors are activated or motion is detected

Manage and bypass zones while offsite

Remotely manage and administer user access in the event of staffing or personnel issues

Preset alerts for business open and close events to help track onsite activity

• Access up to 100 locations with one login—great for franchise owners, real estate investors and more 

Remotely respond and address business occurrences that require timely attention

Know if motion is detected in protected indoor or outdoor areas 

• View up to six cameras at a time on your iPhone, iPad or iPod touch—a great way to monitor employee performance and productivity and customer interaction

• Effortlessly control pan and tilt cameras with a simple up, down or diagonal swipe of the finger 

• A unique double tap feature centers the camera on its axis—providing you with a better look at a designated area and simplifying navigation 

• Know if valuable indoor or outdoor objects have been moved or disturbed

• Be alerted to floods leaks and extreme temperature changes and leaks

• Language support for: Latin American Spanish, French Canadian, Brazilian Portuguese


Toggle between security and video viewing with the tap of a finger

## Key features

- Remote arm/disarm intrusion system
- Live video streaming
- User access management
- Zone management
- Multi-location access
- Camera control (pan/tilt)

## What do users think of Johnson Controls Security Mngt?

Overall sentiment: negative

**Pros**

- ⭐ Great app when it works

**Cons**

- 🐛 Frequent crashes and bugs
- ⚠️ Slow response times
- 📱 Layout and formatting issues on mobile devices
- 🚫 Push notifications don't work
- 💾 Data rarely saved
- 🤖 Clunky and poorly designed UI
- 🔒 Unable to access security features

**Commonly reported bugs**

- App frequently loses connection
- Inconsistent arming/disarming status
- Unable to add/delete users

**Most requested features**

- Fix app compatibility with newer devices
- Improve customer support and communication
- Enhance user management capabilities

## Recent user reviews (10 of 23)

All indexed reviews: https://appshunter.io/ios/app/johnson-controls-security-mngt/id811257990/reviews.md

### 3/5 — At least it gets the job done

*2025-09-30, version 5.7.6*

Slow response, but you can at least make some minor changes as well as receive notifications from the panel.
Unfortunately, the app’s layout and formatting is off on my iPhone. I tried it on an Android phone and the layout and touch isn’t any better. The web browser is your best option but for on the go and if you are in a pinch, this is better than nothing.

### 1/5 — Service

*2024-10-31, version 5.7.6*

Terrible service

### 2/5 — Needs Updated/Fixed

*2024-05-04, version 5.7.6*

Please fix your app. The GUI is a mess.

### 1/5 — The worst

*2024-04-13, version 5.7.6*

The app works well when it works but the company is a complete disaster. We have asked them 4 times to set operating hours and they have still not gotten it right.

### 1/5 — NO PUSH NOTIFICATIONS

*2023-03-16, version 5.7.6*

The push notifications don’t work!

### 1/5 — User interface not great

*2023-02-04, version 5.7.6*

All it can do, turn on and off the alarm, add users etc. as far as alarms is concern, notifications is hit or miss, 99% miss. I may add, GUI not compatible with iPhone 14 pro, things don’t line up. The sad part, I have to live it.

### 1/5 — Terrible

*2022-11-30, version 5.7.6*

Rarely saves any data, clunky, horrible customer support, don’t dare try to call.

### 1/5 — App is slow

*2022-11-28, version 5.7.6*

Problems in how long it takes to communicate to panel from app. App looks like a rookie put it together. Not representative of Johnson.

### 1/5 — Safety manager

*2022-07-16, version 5.7.6*

Big company

### 1/5 — You cannot get help when you need it.

*2022-04-26, version 5.7.6*

I received access to the alarm code at work and no matter what I do when I try to arm the building it keeps asking me for it pass code that I was never assigned and I can’t get a hold of anyone to help me with this.

## Frequently asked questions about Johnson Controls Security Mngt

### What does the Johnson Controls Security Management app do?

This app allows you to remotely manage your business security system. You can arm and disarm intrusion systems, manage user access, and view live streaming video from your security cameras. It also provides alerts for sensor activation and motion detection.

### What are the key features of this security app?

Key features include remote arming/disarming of intrusion systems, live video viewing from up to six cameras simultaneously, user access management, zone management, and the ability to monitor up to 100 locations with a single login. It also offers alerts for various events like motion detection, floods, and temperature changes.

### Is this app free to use?

No, the app requires a Mobile Security Management Security Subscription Service. Therefore, it is not free and operates on a subscription model.

### What devices is the Johnson Controls Security Management app compatible with?

The app is compatible with Apple devices, including iPhone, iPad, and iPod touch. It also supports multiple languages, including Latin American Spanish, French Canadian, and Brazilian Portuguese.

### Who would benefit from using this security management app?

This app is ideal for business owners, franchise owners, and real estate investors who need to maintain oversight of their business security and operations from afar. It enhances productivity and efficiency by providing remote control and real-time monitoring capabilities.

## Version history (last 5 releases)

### 5.7.6 — 2019-02-21

•An exciting update to improve your connected experience.

•Intelligent privacy for HD cameras. When enabled, your camera will automatically turn on privacy mode when you disarm your system, and turn off privacy mode when you arm your system. Privacy mode stops your camera from streaming and recording, reducing unnecessary notifications and events. Enable this new feature in each camera’s settings page.

•Additional stability enhancements. We continue to work on fixes and improvements, so stay tuned for updates.

### 5.3.2 — 2018-09-12

·         Security control with your voice has never been easier! Now enable the Total Connect Amazon Alexa skill right from within the app.
 
·         Easier sign in with the new Face/Touch ID button on the sign in screen. Once you have enabled Face/Touch ID in the TC app, just touch the button to sign in!
 
·         View the security status for multiple locations from the locations section
 
·         Stability improvements
 
We keep working on releasing new fixes and improvements. Stay tuned for upcoming updates. Still having issues? No problem!
 
Get help at https://www.security.honeywell.com/ss/total-connect-questions/
Fill out the feedback form found in More > About > Provide Feedback

### 5.2.2 — 2018-08-08

Integration with Chamberlain/Liftmaster smart garage doors.  Now you can control your connected garage door right in the app.  Contact your security dealer to enable this feature today!
 
Skybell is now part of the Cameras section offering a complete view of all security cameras in your home from a single location.
 
Security cameras are now available on the Home screen.  You can now choose one camera from your Skybell and HD security cameras to display on the home screen.
 
Stability fixes
 
We keep working on releasing new fixes and improvements. Stay tuned for upcoming updates.

### 5.1.2 — 2018-06-13

MULTI PARTITION CONTROL FOR VISTA PANELS!! Control areas of your home or business, independently, without using your keypad! You can now remotely arm and disarm security for individual areas, allow or restrict other users to specific areas and receive a notification on activity for partitions.
 
AMAZON ALEXA - Control smart scenes with your voice! Amazon Alexa support is now live. Look for the Total Connect skill in the Amazon Alexa App Skills section.
 
Support for French, Spanish, and Portuguese languages.
 
We keep working on releasing new fixes and improvements. Stay tuned for upcoming updates.

### 4.10.3 — 2018-04-26

We have worked to fix the following bugs and bring the following improvements in this release:
 
·       Amazon Alexa now live! Find the Total Connect skill in the Amazon Alexa App Skills and use it to control your security system with your voice
·       Check the Wifi signal strength on the camera if you are having connectivity problems
·       Additional stability fixes and enhancements
 
We keep working on releasing new fixes and improvements. Stay tuned for upcoming updates.

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All apps by Johnson Controls, Inc.: https://appshunter.io/developer/503559091

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*