# Johnson Controls Security Mngt — user reviews > 23 indexed App Store user reviews of Johnson Controls Security Mngt by Johnson Controls, Inc., rated 4.70/5 from 1,945 ratings. - Source: https://appshunter.io/ios/app/johnson-controls-security-mngt/id811257990/reviews - App overview in markdown: https://appshunter.io/ios/app/johnson-controls-security-mngt/id811257990.md - Rating breakdown: 5★ 1,596 · 4★ 192 · 3★ 63 · 2★ 18 · 1★ 76 ## What do users think of Johnson Controls Security Mngt? Overall sentiment: negative **Pros** - ⭐ Great app when it works **Cons** - 🐛 Frequent crashes and bugs - ⚠️ Slow response times - 📱 Layout and formatting issues on mobile devices - 🚫 Push notifications don't work - 💾 Data rarely saved - 🤖 Clunky and poorly designed UI - 🔒 Unable to access security features **Commonly reported bugs** - App frequently loses connection - Inconsistent arming/disarming status - Unable to add/delete users **Most requested features** - Fix app compatibility with newer devices - Improve customer support and communication - Enhance user management capabilities ## Newest reviews (9 of 23) ### 1/5 — Ok... but *2020-11-10, version 5.7.6* App is ok to view system and users, but adding a user and syncing that/those user/users is broken and doesn’t actually sync from the app. ### 1/5 — Bad update *2020-05-23, version 5.7.6* Updated app does not fit within the screen. Tiles on top of each other ### 1/5 — Doesn’t work consistently *2019-10-28, version 5.7.6* The app fails a lot. Sometimes it will say it’s armed when it’s disarmed and vice versa. It doesn’t work well on WiFi at all. And when posting feed back it makes you select a nickname and is someone already has it you can’t post. Stupid ### 1/5 — Can’t connect to my system. Keeps saying taking longer than expected *2019-10-19, version 5.7.6* App doesn’t work.. ### 1/5 — No follow up *2019-05-31, version 5.7.6* Better communication needed ### 1/5 — Vvjbgjnb *2019-01-12, version 5.3.2* Gvgkvgvjihj ### 1/5 — Upgrade lost capability of adding Deleting users *2018-10-02, version 5.3.2* Really should go through a QC before you go live with update. I am not able to add users or delete ! Fix needed! ### 1/5 — Need to fix a few issues *2017-11-28, version 4.6.1* Needs to fix the mobile connection, won’t sign in or on from the iPhone. ### 1/5 — Change isnt always better *2017-10-16, version 4.5.1* Horrible! ## Most critical reviews (10 lowest-rated) ### 1/5 — Service *2024-10-31, version 5.7.6* Terrible service ### 1/5 — The worst *2024-04-13, version 5.7.6* The app works well when it works but the company is a complete disaster. We have asked them 4 times to set operating hours and they have still not gotten it right. ### 1/5 — NO PUSH NOTIFICATIONS *2023-03-16, version 5.7.6* The push notifications don’t work! ### 1/5 — User interface not great *2023-02-04, version 5.7.6* All it can do, turn on and off the alarm, add users etc. as far as alarms is concern, notifications is hit or miss, 99% miss. I may add, GUI not compatible with iPhone 14 pro, things don’t line up. The sad part, I have to live it. ### 1/5 — Terrible *2022-11-30, version 5.7.6* Rarely saves any data, clunky, horrible customer support, don’t dare try to call. ### 1/5 — App is slow *2022-11-28, version 5.7.6* Problems in how long it takes to communicate to panel from app. App looks like a rookie put it together. Not representative of Johnson. ### 1/5 — Safety manager *2022-07-16, version 5.7.6* Big company ### 1/5 — You cannot get help when you need it. *2022-04-26, version 5.7.6* I received access to the alarm code at work and no matter what I do when I try to arm the building it keeps asking me for it pass code that I was never assigned and I can’t get a hold of anyone to help me with this. ### 1/5 — Most dishonest company *2022-02-07, version 5.7.6* If you have a chance to choose a different provider just do so this jokers are so ridiculous it’s not even worth the time. It will save you a lots of headaches . ### 1/5 — GM *2020-12-06, version 5.7.6* This is a barely functioning remote system. The app is terrible. ## Most praised reviews (4 highest-rated) ### 5/5 — Great app *2018-10-24, version 5.3.2* App works as intended ### 3/5 — At least it gets the job done *2025-09-30, version 5.7.6* Slow response, but you can at least make some minor changes as well as receive notifications from the panel. Unfortunately, the app’s layout and formatting is off on my iPhone. I tried it on an Android phone and the layout and touch isn’t any better. The web browser is your best option but for on the go and if you are in a pinch, this is better than nothing. ### 3/5 — The app stopped working *2015-09-07, version 3.3.13* I loved the app but all of a sudden it stopped working. I try to open it and all I get is a blurry screen. This app is very useful, but only when it works. Please fix! ### 2/5 — Needs Updated/Fixed *2024-05-04, version 5.7.6* Please fix your app. The GUI is a mess. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-11.*