# Joii Pet Care — 24/7 vet calls + advice > 24/7 virtual veterinary consultations and pet health advice. (iPhone/iPad app by Vet-AI.) - Source: https://appshunter.io/ios/app/joii-pet-care/id1436958921 (this page in markdown: same URL + `.md`) - Developer: [Vet-AI](https://appshunter.io/developer/1436958920) - Category: Medical, Utilities - Price: Free - Age rating: 4+ - Requires: iOS 15.6 · 95 MB - Languages: American English - Released: 2026-06-15 - Data updated: 2026-09-13 - Monetization: free with in-app purchases - User reviews in markdown: https://appshunter.io/ios/app/joii-pet-care/id1436958921/reviews.md ## What is Joii Pet Care? Joii Pet Care 24/7 vet chats, in your back pocket. ● Embrace and Pumpkin policy holders can chat directly with a licensed veterinarian for free ● Simply sign up by selecting your insurer, set up your cat/dog profile and get started right away ● Veterinarians available 365 days a year, 24/7 whether you want to discuss a simple question or something more complex ● Quickly begin your chat session where a veterinarian can also start a video call if needed ● Receive care guidance within the app after your chat with a summary of your session and a reminder of recommended next steps ● Veterinarians may also recommend products that can be delivered to your door, via Chewy’s online store ● Additionally, pet owners can use Joii's built-in Symptom Checker, developed by vets to help you better understand common signs and symptoms ● Rated 5* on Trustpilot, giving you confidence when it comes to your pet’s health and wellbeing ## Key features - 24/7 video consultations with UK registered vets - Free pet symptom checker for common conditions - Diagnosis and treatment plans - Specialist advice on skin, behavior, and more - Vet-recommended product delivery - Unlimited calls for partner insurance customers ## Recent user reviews (10 of 70) All indexed reviews: https://appshunter.io/ios/app/joii-pet-care/id1436958921/reviews.md ### 5/5 — What apps should be *2026-08-22, version 4.17.2* I have had to use this app twice this week. Once for a worrying swelling on my cat’s lip and then for the alarming concern I had about Lily poisoning. As a mother of two cats, whom our family are completely devoted to, having the reassurance of a vet’s advice at the tip of our fingers this week, has been the reassurance that we needed to assuage our concerns without subjecting our beloved cats to stressful emergency vet visits. Thank you so much to the two vets that have helped us. ### 5/5 — Drake *2026-04-10, version 4.4.3* My pup had been sick and was feeling off and lethargic he’s normally a 100 miles an hour dog i was concerned but as improving not sure if vet visit required This service was amazing it walked me through symptoms and i spoke to Rita a vet who gave a virtual check up of gums , dehydration levels and breathing videos and prescribed me a medication to settle pups tum Brilliant and thank you Rita you were so professional and helpful thanks again ### 5/5 — Great App *2026-04-02, version 4.3.0* Very user friendly ### 5/5 — Amazing!! *2025-12-26, version 3.44.0* What a brilliant app! I contacted them as part of my pet insurance, rather than taking my cat to the vet for the spots he had above his eyes. The initial communication, to discuss the issue my cat was having, was extremely prompt and I was not left waiting for a response. Then I had input from a vet and was able to send pics of my cat. The vet recommended a couple of items which worked wonders and saved me a fortune not having to go and see the vet in person. I was so impressed, from start to finish, with the vet and staff I came into contact with. Excellent service! Thank you ### 5/5 — Brilliant *2025-12-16, version 3.44.0* I have never left a review for an app before but I thought this one deserves one! I don’t know what I would do without the help from the Joii vets! So quick and simple to use and always get great advice off the vets! ### 5/5 — Idk *2025-07-16, version 3.31.0* Chat with vet just turns off the app ### 5/5 — Fantastic *2025-04-19, version 3.22.1* First time I’ve used the service, its fantastic. The two vets I spoke to were superb, really helpful and completely put my mind at ease. They recommended products without being pushy. Such a different experience to a practice. ### 3/5 — Annoying ads *2025-04-10, version 3.21.1* It’s really irritating that I keep getting notifications for items on sale and there’s no way to turn them off ### 5/5 — Fantastic *2025-03-03, version 3.18.0* Registered and had a vet video call all within 30 minutes on a Sunday night. Very impressed! ### 5/5 — just brilliant *2025-01-06, version 3.14.1* had a poorly pup that has keep us up for last couple of nights with sickness and diarrhoea. and was just not himself so we were worried about him. looked at my pet insurance and noticed this app available. so installed and within 30 mins our minds were but at rest. were given a treatment plan which has made our pup so much better. so five stars all round. my whole family and will now use this ## Frequently asked questions about Joii Pet Care ### How much does a Joii Pet Care video consultation cost? A video consultation with Joii Pet Care costs £28. This price includes night calls and does not require advance booking. Pets insured with partner insurance companies may receive consultations for free. ### What is the Joii Pet Care symptom checker? The Joii Pet Care symptom checker is a free tool developed by vets that helps identify 160 common pet conditions. It provides immediate, qualified advice on the next steps to take. ### Can Joii Pet Care vets handle all pet issues? Joii vets resolve nearly 70% of issues via video consultation. They will always advise if an in-person visit to a local practice is necessary for your pet's care. ### What kind of advice can I get from Joii Pet Care? You can receive expert advice on a wide range of issues, including skin problems, behavior, arthritis, diet, exercise, vaccinations, and general pet well-being. ### Does Joii Pet Care have ads? No, Joii Pet Care does not contain advertisements. The app focuses on providing veterinary services without interruptions from ads. ### What devices support Joii Pet Care? Joii Pet Care is available on iPhone, iPad, and iPod devices. It is designed for Apple's mobile operating systems. ### How often is Joii Pet Care updated? The app was last updated on June 24, 2026, with version 4.11.2. This indicates regular updates to improve functionality and address user needs. ### Is Joii Pet Care suitable for young children? Joii Pet Care has an age rating of 4+, making it appropriate for users of all ages. The content is designed to be informative and helpful for pet owners. ## Version history (last 5 releases) ### 4.19.0 — 2026-09-03 Thanks for being part of the Joii community! This update includes bug fixes and performance improvements. ### 4.17.2 — 2026-08-15 Thanks for being part of the Joii community! This update includes bug fixes and performance improvements. ### 4.17.0 — 2026-08-07 Thanks for being part of the Joii community! This update includes bug fixes and performance improvements. ### 4.16.1 — 2026-08-06 Thanks for being part of the Joii community! This update includes bug fixes and performance improvements. ### 4.16.0 — 2026-08-05 Thanks for being part of the Joii community! This update includes bug fixes and performance improvements. ## Related topics [vets4pe](https://appshunter.io/ios/topics/vets4pe) · [advice pet](https://appshunter.io/ios/topics/advice-pet) · [wuffoos](https://appshunter.io/ios/topics/wuffoos) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-13.*