# Joist: Estimate Invoice Maker — user reviews > 449 indexed App Store user reviews of Joist by Joist Software Inc., rated 4.70/5 from 13,878 ratings. - Source: https://appshunter.io/ios/app/joist-estimate-invoice-maker/id592163563/reviews - App overview in markdown: https://appshunter.io/ios/app/joist-estimate-invoice-maker/id592163563.md - Rating breakdown: 5★ 12,096 · 4★ 1,027 · 3★ 196 · 2★ 105 · 1★ 454 ## What do users think of Joist? Overall sentiment: negative **Pros** - 🚀 Easy to use - 🚀 Professional-looking invoices - 🚀 Convenient for small businesses - 🚀 Helpful for organizing estimates and invoices - 🚀 Great customer service **Cons** - 🐛 Bugs and glitches - 🔒 Security and payment processing issues - 💰 Expensive subscription fees - 🔒 Locking users out of their data - 🤯 Removing previously free features **Commonly reported bugs** - Freezing when removing photos - Estimates and invoices not being delivered - Inconsistent behavior across devices - Issues with payment processing and funds being held **Most requested features** - Offline mode - Ability to customize invoices and estimates - More payment options - Integration with accounting software - Better organization and search for past invoices ## Newest reviews (10 of 449) ### 3/5 — Descent *2026-08-05, version 3.164.0* Descent app but after I subscribed it sent me an email of a price increase for my subscription about 2 weeks later ,not cool. I don’t care for these kinds of developers who want to charge for everything. That’s right they even charge for uploading photos . I will look for another app . ### 3/5 — Still needing some improvements *2026-07-24, version 3.163.0* I would like them to enable a feature allowing the client to provide a genuine signature on their own device or computer. That would be great and professional. ### 3/5 — Basic *2026-07-16, version 3.162.0* I’ve used this for basic invoices less than 10 times a year. The basic free package was great. Them they took away images, reduced the basic option to almost nothing, and now charge for everything. Looking for another solution. ### 4/5 — Wish it had a dashboard like wave accounting *2026-05-31, version 3.158.0* I use this app over wave because it allows me to add photos and Wave does not however, wave accounting provides the user with a dashboard that allows them to see what will become payable in the next 15 days, the next 30 days, and so on. This feature would be extremely useful for contractors, trying to manage a business, the ability to have a quick at a glance look receivables would be much better. ### 3/5 — Customer service *2026-05-30, version 3.158.0* The app is mostly easy no navigate. However, there is no one to talk to on ver the phone making it difficult to request or get help via chat. ### 5/5 — Owner *2026-05-26, version 3.158.0* Great app over 10 years using it ### 5/5 — Great *2026-05-21, version 3.158.0* I been using joist for a month and it’s great. Easy to make invoices, easy for customers to sign, make payments. I enjoy using this app! Cheap too!! ### 3/5 — After years of use *2026-05-17, version 3.157.0* Love the app for what it is but not the owners. Be aware of consistent subscription price rises for no reason but greed. ### 1/5 — Extortion *2026-05-12, version 3.157.0* I started using this app when it was free. Then it went to charging and now limited documentation. I’m retiring now and must pay a monthly fee to access records I paid a monthly fee to create. EXTORTION!!! ### 5/5 — Excelente 100X100 recomendado *2026-05-08, version 3.157.0* En su versión gratis, puedo que no sea tan buena, pero cuando tienes las versiones PRO, obtienes más de lo que pagas. Vale la pena cada centavo…. Muy fácil, Útil versátil, muchas herramientas…. Estoy casi seguro que no las he usado todas aún, y hace que nuestro negocio elevara su nivel a 1000X100 Úsala en versión PRO ## Most critical reviews (10 lowest-rated) ### 1/5 — App failed *2026-08-17, version 3.165.1* Make sure to back everything up. The app failed to work for me and support isn’t helpful. Don’t get caught off guard! ### 1/5 — Scam *2026-07-22, version 3.163.0* Terrible product and costs to much money to use ### 1/5 — Not private *2026-07-18, version 3.162.1* They block access through VPN’s ### 1/5 — Waist of money *2026-07-16, version 3.162.0* Joist used to be free. App has gone down hill with pop ups and increased subscription fees. ### 1/5 — Block data without a subscription *2026-07-06, version 3.161.0* Don’t use these people they expect you to have a subscription to get your data once you stop using their service. It’s in other words for stealing business information from you. It use to be free ### 1/5 — Blocks VPN’s *2026-07-01, version 3.161.0* Joist is joining the rest of the tech world by blocking access when using a VPN. Thanks. This is why everyone hates the entire tech industry. ### 1/5 — They will try to run your business for you! *2026-06-25, version 3.160.0* Omg this is by far the most annoying app I have ever used! The app itself is fine, but the company won’t leave you alone! Constant messages and emails with ideas and suggestions on how to use the app and get more business! Yes, that’s right! Joust thinks they know more about your business than you!!! Worst part is you can’t stop it!!! Looking for an alternative to this service. ### 1/5 — They Keep removing features and increasing the price *2026-06-04, version 3.159.0* They keep removing basic and deported features while increasing the price so they want you to upgrade all the time with the higher monthly rate for basic features you had on your plan. It’s a good app if you pay top dollars for the higher plan tier, but there are many apps over there that will do the same for much cheaper so I wouldn’t start with this one if I knew that they will keep doing it every year ### 1/5 — Elite upgrade *2026-06-04, version 3.159.0* Slowly but surely, every good feature I’ve been using as a pro subscriber, becomes an Elite subscription service. I’m moving to a different platform. ### 1/5 — Good app but I’m going to move to another *2026-05-26, version 3.158.0* I give it a 5 star for being functional user friendly and the payment options for client are all there . I give it negative stars for cutting out app functions like reports which I had already upgraded to pro (cost more) to keep now they take them away and say upgrade again to elite to see them , which of course cost more which I’m tapped out for this so see ya I’m moving on to better cheaper app ## Most praised reviews (10 highest-rated) ### 5/5 — Simple, easy *2026-08-31, version 3.167.0* If you run your own business and need to invoice on the fly, then this app is for you. It’s not cheap but the features are there. Also getting paid is through PayPal which is simple (they charge per transaction). ### 5/5 — Just what I needed *2026-08-27, version 3.166.0* This is a great and so much what I needed . ### 5/5 — Plumbing go and electric *2026-08-05, version 3.164.0* Simply easy to use and good price ### 5/5 — Good luck *2026-08-04, version 3.164.0* Very helpful ### 5/5 — Carpintería *2026-07-29, version 3.164.0* Carpintería ### 5/5 — SO EASY *2026-07-25, version 3.163.0* LOVE IT SO MUCH ### 5/5 — About price *2026-07-19, version 3.162.1* It need show cleint as well what is material and products costs ### 5/5 — Best Tool in the Book *2026-06-27, version 3.160.0* Great app, has helped me be able to manage my business allowing me to be more successful. Thank you Joist for your services. I’ll continue to be a dedicated customer. ### 5/5 — Great tool. *2026-06-05, version 3.159.0* Joist is a great app. It helps me with my estimates and payments. I recommend Joist to any Contractor. Great tool to have. ### 5/5 — Download *2026-05-31, version 3.158.0* I miss when it was free ! But I love them --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*