# Joivy Tenants Hub — user reviews

> 2 indexed App Store user reviews of Joivy Tenants Hub by Dovevivo SPA.

- Source: https://appshunter.io/ios/app/joivy-tenants-hub/id6740698011/reviews
- App overview in markdown: https://appshunter.io/ios/app/joivy-tenants-hub/id6740698011.md

## Most critical reviews (2 lowest-rated)

### 1/5 — Where is the registration page?

*2026-03-13*

Why does this app only have a sign in screen but no sign up interface? I still haven't figured out where to register.

**Developer response:** Hello Nickna,
thank you very much for your feedback. You can download the App and then you just need your e-mail in order to receive the OTP to enter on the App. If you need a help contact us on Whatsapp or via e-mail, we will be happy to assist you!
Joivy Team

### 2/5 — Onboarding process stuck at payment step

*2025-08-16*

I’m experiencing major technical issues with the Joivy onboarding process. I’ve already submitted my tax code and personal information without any problems. I also paid both required deposits, so my due amount shows as €0. However, the app still asks me to “proceed to payment” even though there’s nothing left to pay.

For the past two weeks, every attempt to move forward has only led to a never-ending loading screen. I’ve tried contacting support through the AI assistant and reaching out via email, but I haven’t received any helpful response.

This is a serious problem because I am relocating to Italy in just two weeks and I cannot finalize my onboarding due to this technical issue. I urgently need Joivy to fix this so that tenants like me don’t get stuck in the process after already paying.

**Developer response:** Hello Chrision,
Thank you for your review, and we're sorry for the inconvenience. We see that our colleague has assisted you. If you still need any support, feel free to contact us on WhatsApp at +39 345 6414025. We're here for any questions or concerns you may have.
Joivy Team

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-23.*