# Jomashop - Designer Shopping — user reviews > 590 indexed App Store user reviews of Jomashop by Jomashop Inc., rated 4.80/5 from 11,716 ratings. - Source: https://appshunter.io/ios/app/jomashop-designer-shopping/id6444218472/reviews - App overview in markdown: https://appshunter.io/ios/app/jomashop-designer-shopping/id6444218472.md - Rating breakdown: 5★ 10,757 · 4★ 509 · 3★ 133 · 2★ 74 · 1★ 243 ## What do users think of Jomashop? Overall sentiment: positive **Pros** - 💰 Great prices - 🏪 Reliable and trustworthy - 📦 Fast and reliable shipping - 🛍️ Wide selection of products - 🤩 Excellent customer service - 🔍 Easy to find what you're looking for - 💳 Multiple payment options **Cons** - 🐛 App performance issues (freezing, crashing, etc.) - 🔍 Navigation and browsing can be frustrating - 🕰️ Delayed or inaccurate shipping updates - 🤔 Inconsistent inventory and out-of-stock items - 👎 Poor customer service and handling of issues **Commonly reported bugs** - Login issues and account management problems - Checkout and payment processing errors - Inconsistent app behavior and UI glitches **Most requested features** - Back button functionality - Improved search and filtering options - Wishlist and order history features - Notifications for price drops or restocks - Better integration between app and website ## Newest reviews (13 of 590) ### 5/5 — New Go-To Site *2026-08-20, version 1.63* Love this site, it was my number 2 for a while but it’s finally won me over, can’t beat the price and efficiency! ### 5/5 — Great prices *2026-08-18, version 1.63* Takes a while sometimes but who cares. ### 5/5 — Honest review *2026-08-17, version 1.63* Real rap, this jawn is a good app to order colognes and perfumes off of. They got a great variety of colognes and different watches. I’ve gotten my packages delivered safely without any damage on my products. And right now they’ve got massive sales and good discounts you can use. Overall great app and great service, 10/10. ### 5/5 — The best site around *2026-08-15, version 1.63* I’m a very big luxury shopper and this site has came in handy on numerous occasions. From gift shopping to buying things for myself. Discounted prices and easy check out process. ### 5/5 — Authentic products, low prices *2026-08-15, version 1.63* Always authentic, killer deals all the time. ### 5/5 — Parfum *2026-08-14, version 1.63* Good service ### 5/5 — Awesome app with awesome fragrances *2026-08-11, version 1.62* The best app for all of your fragrance needs. ### 4/5 — Dark mode urgently needed *2026-08-11, version 1.59* It's 2026. Add a dark mode please. ### 5/5 — Great deals!!! *2026-08-09, version 1.59* I always like shopping here great deals on fragrances and a huge variety of products!!! ### 3/5 — Joma *2026-08-08, version 1.59* Great deals and easy layout overshadowed by how often this app crashes. Fix this and it’d be an easy 5 stars ### 5/5 — Happy-😢 *2026-08-07, version 1.59* Me encanta y me fascina Jomashop! El Servicio al Cliente su Personal es Excelente. Pero por otro lado para llamar y que te atiendan se demoran demasiado y luego de casi una hora quieren que uno sea lo más breve posible! Gracias 🙏 ### 5/5 — Best ever *2026-08-06, version 1.59* The best store ### 3/5 — Good and bad *2026-08-06, version 1.59* I think that the app is good and prices are great but whenever I check the 100% authenticity it says I don’t have WiFi and the same when I check my orders good prices but needs to be fixed ## Most critical reviews (10 lowest-rated) ### 1/5 — Desepcion *2026-08-20, version 1.63* Tengo mala experiencia con esta tienda Jomashop ojalá ahora si me yegue mi pedido ### 1/5 — Blank Screen *2026-08-19, version 1.63* Half the time I open this app it’s a blank screen, the search bar says there was an error, or my wishlist is a broken link ### 1/5 — Bad experience *2026-08-18, version 1.63* Customer service of this app is totally garbage. I ordered 2 bottles of perfumes but received only 1. When the customer care was contacted they came up with no solution. So the loss was all mine. Be careful with your purchases. Better buy from fregrancenet ### 1/5 — Fake prices *2026-08-14, version 1.63* items are never not on sale items on sale in Jomashop (with a “sale” = same price at every other store (without sale) nice scamming broski 10/10 ### 1/5 — Customer service *2026-08-12, version 1.63* The Worst customer service ever. ### 1/5 — Stop wasting my time *2026-08-08, version 1.59* Plays games. Exhausting trying to sign in then won’t let me sign in using stored Apple password. Some kind of fraud is going on maybe. Shopping elsewhere. ### 1/5 — Trash service *2026-08-08, version 1.59* First order with them went normal And the hasle started with the 2nd one It shows ships within 2-5 business day and after placed the order been told 2-5 weeks No respond from them They play hit and run ### 1/5 — shipping *2026-08-03, version 1.59* shipping is very slow and tracking is not correct ### 1/5 — Couldn’t use discount code yes25 *2026-08-03, version 1.59* Bad ### 1/5 — I don’t believe this site five star *2026-07-31, version 1.59* I don’t like to wait two weeks for shipment. ## Most praised reviews (10 highest-rated) ### 5/5 — The best place for fragrances *2026-08-28, version 1.63* Thank you for all the discounts ### 5/5 — Genuine brands *2026-08-27, version 1.63* Great deals and Certified products im very happy with my product ### 5/5 — Nothing compares *2026-08-27, version 1.63* I’ve been a Jomashop customer since the pandemic and during that time I started taking my fragrance journey more seriously. I’ve learned quite a bit from the description write up’s that Jomashop has on each fragrance and the reviews that are left by real customers. The ability to have such a wide collection of fragrances on demand is absolutely wonderful. Thank you Jomashop for always having authenticated products at a discount. This customer truly appreciates that level of commitment to its customers. ### 5/5 — Great discounter!!! *2026-08-27, version 1.63* Love this shop!! It’s literally my go to for fragrances! 100 percent authentic! Never had a problem with my delivery or returns! Absolutely love this place! Recommend 100% of the time ### 5/5 — Excellent *2026-08-27, version 1.63* I love it here ### 5/5 — Awesome *2026-08-25, version 1.63* Great app to get great deals on designer goods and fragrances ### 5/5 — Perfum *2026-08-25, version 1.63* I love app ### 5/5 — Surprised *2026-08-23, version 1.63* Love your prices and variety too ### 5/5 — Very good *2026-08-22, version 1.63* Good prices ### 5/5 — Overall great app *2026-08-22, version 1.63* Honestly the bad rep this app receives is a stretch for me because im going on a year and half using this app and can honestly say that I am very happy with their service very attentive and helpful as long you communicate with them and be respectful and reasonable in your interactions --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*