# JomParking — user reviews > 74 indexed App Store user reviews of JomParking by AppCable, rated 4.60/5 from 349 ratings. - Source: https://appshunter.io/ios/app/jomparking/id990623185/reviews - App overview in markdown: https://appshunter.io/ios/app/jomparking/id990623185.md - Rating breakdown: 5★ 281 · 4★ 40 · 3★ 14 · 2★ 0 · 1★ 14 ## Newest reviews (11 of 74) ### 3/5 — Less Payment option *2025-04-08, version 4.0.5* Less payment option for monthly pass fee, only can use online payment, cannot use apps balance credit. ### 4/5 — Advanced Parking Pay Fixed *2025-04-07, version 4.0.5* Thank you for fixing some of the most important features. ### 3/5 — Payment option *2024-06-07, version 3.9.1* Why need to buy token? Instead we can pay parking and deduct amount from bank account or grab e-wallet. It is so inconvenient for people who just come and visit few days. This apps also not applicable for whole state in Malaysia. ### 2/5 — Payment in advance doesn’t work *2023-04-09, version 3.9.0* When parking overnight and expected to sleep late, Pay Advance Parking doesn’t work. Please fix this as I do not want to wake up at 8am after driving the whole night just to pay for parking. ### 4/5 — Long term user *2022-11-07, version 3.8.1* I’ve been using this app since it first started. I’d say it’s been one of the most convenient parking app around the country. Would be great if each location would state the active parking time so that we know when it is necessary to pay and when parking is free. ### 4/5 — Crashing *2021-06-09, version 3.6.2* The app kept on crashing and forced closed very often after updating it yesterday. Apart from that problem I have no issues with the app, been using it since idk 2017(?) and had no issues before. Hopefully it gets fixed real soon. ### 2/5 — No service for applicable locations *2020-11-30, version 3.6.0* What has been happening?? I couldn’t use the app to make any parking locations thats supposedly support the app for 2 months now? It has been a breeze so far until this issues started. 5 stars for ease of use, functional UI, and snappy performance. -0.5 for no iPad version, -2.5 for not resolving this issue in a timely manner. ### 5/5 — Can you guys setup a refund/transfer option pls *2020-03-19, version 3.4.2* Good apps. Only thing is, it would be even better if the amount can be transferred back to Grab apps. Or we can use the money for other thing as well. ### 5/5 — Good App *2019-12-20, version 3.3.0* I want to congratulate the one who initiate and develop this app. The interface is very good and nice, easy to use, can even link with grabpay, has expiry notification, can detect public holiday, detect payable parking location, and many more. Your system, IT interface, layout is superb. Keep it up!! ### 4/5 — Suggest one while day charges *2019-12-02, version 3.2.0* Hi there , wish to suggest that the app can have another Option to be able to pay the parking for like the one whole day in stead of by hourly options only ### 3/5 — Not user friendly *2019-10-29, version 3.0.4* The verify account part doesn’t link you to the verify page, click few times and just waiting there until I go to profile there to verify my account. Basically the apps still need to improved ## Most critical reviews (10 lowest-rated) ### 1/5 — Stop prompting to change notification setting everytime the app is launched *2026-04-28, version 4.1.13* It is absolutely ridiculous that an app that is forced on to the public to be promoting to allow notification on every launch. Apple, please issue a warning to this developer for going against guidelines ### 1/5 — No refund with high minimum reload amount *2026-02-26, version 4.1.11* Only Jempol, Kuala Pilah and Batu Pahat applicable for this apps. Yet, it set a ridiculous high minimum reload amount which is RM 15, and does not offer to withdraw for unused credit. It is very not user friendly for those who do not travel in this 3 regions, but to trying to get the most from these users. ### 1/5 — Super very terrible app *2023-01-27, version 3.9.0* Unable to verify my account. I received 4 digit SMS OTP and entered it but the app keep on moaning that I entered incorrect OTP. What a joke! Didn’t they do proper testing before updating their app on App Store? ### 1/5 — Keeps saying app outdated *2021-09-25, version 3.6.4* It keeps telling me a newer version 3.6.3 is available for update. I'm using 3.6.4 🤦🏻‍♂️ ### 1/5 — Never received code to verify account *2021-07-08, version 3.6.2* Why bother if you couldn't send the code for account verification? ### 1/5 — Complected *2021-03-08, version 3.6.1* Username and email very complicated ### 1/5 — News / Promotions Notifications are annoying *2020-10-22, version 3.6.0* There is no option to select what kind of notification to receive via the app. I am constantly getting promotions / news notification almost everyday! ### 1/5 — Too complicated! *2020-01-24, version 3.3.2* One country with too many states, further division into different districts. Users had to place non refundable deposits at all applicable states/districts! Too much uncertainty if any management went into financial problems and deposits gone! ### 1/5 — Very poor UI/UX *2020-01-21, version 3.3.2* Very hard to navigate and quite inaccurate, for example parked at Desa Sri Hartamas, selected Hartamas option but the app said it’s 390m away from my location which doesn’t make sense, because probably they are measuring distance from a GPS pin coordinate. The design and logic of the software is really wonky sadly ### 1/5 — Bad Payment System *2019-06-17, version 2.7.1* This system doesn’t connect with Debit/Credit card directly. We have to buy tokens in order to purchase parking tickets. Old system. Like going to Fun Fair. Buy tokens than take the roller coaster. ## Most praised reviews (10 highest-rated) ### 5/5 — Easier during rush hours *2024-10-03, version 3.9.1* One of the apps that’s easier to use when we are parking and going for our destination in a rush Well done ! ### 5/5 — PARKING *2024-03-16, version 3.9.1* Using this App is very convenient to me and it’s very reliable. You can park anyway, just search the location on whereabout are you. ### 5/5 — Excellent Apps *2024-02-02, version 3.9.1* Friendly user and convenience. ### 5/5 — Better documentation needed *2024-01-09, version 3.9.1* A bit hard to start with without clear instructions, however after a few months we kind of get used to it. ### 5/5 — Very convenient *2023-08-08, version 3.9.0* Always seems to work and like the option to extend. ### 5/5 — Upgrade auto select location 🙏 *2023-05-12, version 3.9.0* Auto select actual location ### 5/5 — JomPay Seremban *2023-02-07, version 3.9.0* System is frequently down. If don’t have the coupon, and we’re fined, is it fair? ### 5/5 — Weak LOCATION tracking *2020-11-19, version 3.6.0* The apps is not able to track my location. ### 5/5 — Inability to be used in KL *2020-10-07, version 3.6.0* Supposedly resolved but too little late. ### 5/5 — Apps select location not working *2020-09-28, version 3.6.0* Apps unable to select location since Friday (25-Sept 2020) and today is Monday (28-Sept 2020) it is still not working. The manual payment machine is worst, touch & go unable to use. If I get a summon it will be troublesome for user. Not that I’m not planning to pay. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-07.*