# JomRun – Let’s Run — user reviews

> 156 indexed App Store user reviews of JomRun by Yi Hern Chang, rated 4.30/5 from 24 ratings.

- Source: https://appshunter.io/ios/app/jomrun-lets-run/id1313198430/reviews
- App overview in markdown: https://appshunter.io/ios/app/jomrun-lets-run/id1313198430.md
- Rating breakdown: 5★ 20 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 4

## Newest reviews (12 of 156)

### 2/5 — Can't sync workout from Garmin

*2025-06-03, version 4.28.7*

My workout from Garmin not sync to this apps at all. I've try unsync and sync again, still the same. There is no help or FAQ to guide user what need to be done for this issue. It's so frustrating.

### 4/5 — JomRun Review

*2025-02-13, version 4.28.6*

Jom Run is a well-done app that includes a running tracker and a variety of upcoming races. The tracker gives you a good amount of information, including your pace per kilometer, the calories burned, your elevation change, how far you have run, and how long you have been running. It also includes a map of where you have run, which is useful if you want to go back and run the same run. Jom Run also does a good job of giving you races, some of which can't be found other places!
Although Jom Run is useful in many ways, it is not always the most accurate. Once, I ran the same run twice. The first time, the tracker said I ran a little more than 3 kilometers, but the next time, it recorded the length as four and a half kilometers! The tracker is also easy to bump and accidentally delete your progress.
To make Jom Run better, the app could…
Have your progress automatically saved so bumping a button accidentally won't get rid of your progression.
Have a more accurate tracking system.
Show more event choices in each area.
Make a way for users to select multiple regions at one time when looking for possible events.
Find a way to make sure past races don't show up when you are searching for races, making the events easier to navigate.

### 4/5 — Not updating

*2024-07-14, version 4.28.3*

Theres no more event since 2023. It was really popular in covid time. But after that this died. So sad from Indonesia

### 3/5 — Not that bad but…

*2022-04-19, version 4.28.2*

Up until today I don’t encounter much problem with the app but one thing that bugging me so much. Why do I keep getting push notifications twice? All the freaking time!!! It’s really annoying. And what’s funny is that I’m not the only one with the problem. My bro and sis have the app too and they got twice the notifications too. Like why is that keep happening? 

Other than that all good. I enjoy all the events, its easy to participate and those virtual events are a bless. Easy to do inside or outside. It’s really fun!

### 2/5 — My E ticket suddenly gone?

*2021-12-07, version 4.27.1*

I joined the spongebob virtual run and paid RM180 for the entitlement plus add on hoodie. Today my Jom Run apps suddenly log out. When i log in back, all my progress and my e ticket for spongebob event gone. I try to refresh many time but still there is nothing on my e ticket. Please solve this issue immediately!

### 5/5 — 這個應用程序用起來挺方便的，還蠻有趣。也給了我運動的動力~

*2021-12-04, version 4.27.1*

用起來簡單易明，還可以記錄跑步的成績距離然後自動提交，非常方便。已經報名了很多節日的綫上跑，期待其他類型的綫上跑開放在台灣~ 這樣讓大家運動保持健康的方式很特別，喜歡！

### 5/5 — 紀念品全部都很可愛😍😍😍

*2021-12-03, version 4.27.1*

第一次參加，本來還擔心紀念品會有問題還是物流會遲，但很準時，紀念品的質量都很好，很喜歡！可以再多開些可愛的綫上跑活動嗎？讓我有更多的動力去跑步🤭超级推荐蜡笔小新哦！

### 5/5 — 真心喜歡這個APP❤️❤️❤️

*2021-12-02, version 4.27.1*

第一次使用這個APP，一開始是因爲聖誕節活動的紀念品真的太可愛了! 所以就報名參加了！😍 過後發現原來還有很多很有意義的活動真的很值得我們去參加。

有些不太明白的地方，客服答復得也很快，很有禮貌👍

期待更多的綫上活動開放在台灣！會繼續支持喲~

### 5/5 — 好有趣的活動！

*2021-11-29, version 4.27.1*

希望快點收到Christmas的獎牌😍

### 5/5 — Virtual Events⭐️⭐️⭐️⭐️⭐️

*2021-11-29, version 4.27.1*

Just received my Shinchan race kit! Love it🤗 Looking fwd to more cute events

### 5/5 — 期待更多的綫上活動😍

*2021-11-25, version 4.27.1*

獎牌和衣服真的很好看！希望可以趕快舉辦更多綫上馬拉松，期待更多更好看的獎勵品！

### 5/5 — 非常推薦❤️

*2021-11-24, version 4.27.1*

客戶回復很快，任何問題都能快速回答，而且這個應用程序配備了一個跑步和步行的追踪器來記錄運行。 非常方便，很喜歡！很推薦👍🏻

## Most critical reviews (10 lowest-rated)

### 1/5 — Cannot activate app

*2024-09-14, version 4.28.3*

I have already installed the app from the App Store but I cannot seem to launch. Please help me rectify this issue.

### 1/5 — Payment for credit card missing

*2024-09-13, version 4.28.3*

After keying in the credit card details, the pay button will be missing. Could not pay

### 1/5 — Pending Results takes too long to approve

*2023-06-04, version 4.28.2*

I’ve been submitting my steps result using apple health/garmin apps as set in the profile but the result takes too longgg to approve. Some of my results in last few still yet not approve, why? My ranking is at the lowest because of the pending results. I am soo annoyed and frustrated.
You give us choices for our linked apps counter but you didn’t approve the results we got from the app’s counter 🤬

### 1/5 — Fraud & Cheat App

*2023-01-03, version 4.28.2*

I paid for a 21k ending Nov 2022, medal and race pack. It is already 3rd January 2023! And I still didn’t get any race pack or medal or anything. And the app said that my run is accepted and confirmed. This is a fraud app! The developer is a cheat! Don’t pay for anything on this app, you will never get your race pack or your medal

### 1/5 — 東西都沒寄來

*2022-08-01, version 4.28.2*

等了一個多月，獎牌跟衣服都沒有來，不知道要等多久

### 1/5 — Ripped off and really slow to deliver the goods

*2022-04-07*

Don’t believe this app, the items are pricey and it took them more than 3 months to deliver the winning items. Better join other virtual run app such as pacer, it took them few weeks to deliver the medal upon the completion

### 1/5 — No

*2022-03-27*

Can’t sign up for any events. Every time I put in my phone number in the registration form and click sign up it tells me my phone format is invalid.

### 1/5 — 感覺詐騙集團，付款了卻什麼消息都沒有

*2021-11-23, version 4.27.1*

感覺詐騙集團，付款了卻什麼消息都沒有

### 1/5 — Poor Management

*2021-11-10, version 4.26.0*

After completing events for more than 2 months still unable to receive my items. After feedback said is courier service issues nv put an effort to expedite the issue.

### 1/5 — Pelayanan nya sangat buruk

*2021-11-06, version 4.26.0*

Race sudah selesai hampir 2 bulan. Tp race pack yg d bayarkan tidak kunjung tiba. Complain lwt IG pun tidak di tanggapi. 
Saya sangat kecewa dengan pelatanan jomrun. Seperti tidak ada effort sama sekali. Very very bad experience.

## Most praised reviews (10 highest-rated)

### 5/5 — Pleasant and Enjoyable fun run

*2024-07-15, version 4.28.3*

It was a pleasant and enjoyable 3km run, and look forward to more 3km fun runs like this in the future events.

### 5/5 — Best Running App

*2022-09-13, version 4.28.2*

I have been an ardent JomRun supporter as the events organized by you guys are really good and the Tshirts especially is my personal favourite so i have participated in many of your events and i am happy with the arrangements this far, tq for keeping us always in the run #JomRun

### 5/5 — Very attentive good Service

*2022-03-02, version 4.28.2*

Staffs managing this apps are so welcoming to answer queries and resolve issues. They go the extra miles to make everyone smile. Definitely worth to support this apps.  👍👍

### 5/5 — Menantikan nantikan lebih banyak acara online😍

*2022-01-26, version 4.28.2*

Medali dan pakaiannya sangat bagus! Berharap untuk mengadakan lebih banyak lagi maraton online secepat mungkin, dan menantikan hadiah yang lebih banyak dan lebih menarik!

### 5/5 — Good customer service

*2022-01-26, version 4.28.2*

Met issue in registration process, fortunately received timely assistance from the customer service and successfully solved the issue.

### 5/5 — 客服回復速度很快，期待完賽獎品！

*2021-12-08, version 4.27.1*

客服回復迅速，完賽獎品很吸引人，期待收到的那一刻！

### 5/5 — 客服很棒！物流也很準時！

*2021-12-07, version 4.27.1*

第一次下載JomRun APP 還不是很瞭解綫上跑如何運作啊 還有就是不太懂如何提交成績那些。 還好客服回復很快，很清楚。七夕的紀念品已經收到了，剛報名了迎新年的綫上跑，期待收到的那一刻！

### 5/5 — 客服滿分👍 👍 👍

*2021-12-07, version 4.27.1*

我是新手，所以一開始真的不太會用，也不太懂綫上跑是什麽。但是完賽服很吸引我，就報名了哈哈哈。希望多舉辦綫上跑，因爲看到很多的活動想參加，但是台灣還不能參加。另外，客服很棒，回復速度快，有禮貌👍

### 5/5 — 終於收到了！😍 期待更多不一樣的活動！

*2021-12-07, version 4.27.1*

剛開始還不太會使用，但是客服回復速度快，還很有禮貌。已經收到了七夕的紀念品，衣服獎牌都很好看，設計挺特別的。手鏈也好看。期待我的聖誕獎牌❤️ 💕

### 5/5 — jomrun

*2021-12-06, version 4.27.1*

熱愛跑步的你一定要下載！

APP用起來很簡單，有很多方法記錄和提交自己的成績。隨時隨地都可以奔跑並記錄在APP裏面真的很方便，好用。報名了不少活動，也推薦給很多家人朋友一起參加一起完成。希望趕快收到全部的活動服和獎牌！😍

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*