# Joolink — Safety guard

> Smart camera client for real-time monitoring, video chat, and remote playback. (iPhone/iPad app by 深圳市乔安科技有限公司.)

- Source: https://appshunter.io/ios/app/joolink/id1372411552 (this page in markdown: same URL + `.md`)
- Developer: [深圳市乔安科技有限公司](https://appshunter.io/developer/995980788)
- Category: Utilities, Lifestyle
- Price: Free with in-app purchases
- Rating: 4.83/5 from 358,224 App Store ratings · 358 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.0 · 420 MB
- Languages: Russian, Hindi, Indonesian, Turkish, Hebrew, German (Germany), Italian, Japanese, French (France), Polish and 10 more
- Released: 2018-04-27
- Data updated: 2026-08-31
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/joolink/id1372411552/reviews.md

## What is Joolink?

"Qiao an zhilian" is the mobile client of qiao an brand smart camera service.
Through cloud monitoring P2P technology, qiao an zhilian can realize real-time monitoring, video chat, remote playback, abnormal alarm and other functions, such as online qiao an smart camera.
[EULA](https://www.apple.com/legal/internet-services/itunes/dev/stdeula/)

## Key features

- Real-time monitoring
- Video chat
- Remote playback
- Abnormal alarm notifications
- P2P cloud technology

## Pricing and in-app purchases

Base price: Free.

**One-time purchases**

| Purchase | Price | Type |
| --- | --- | --- |
| 30天事件云存(年套餐) | $49.99 | one-time |
| 7天事件云存(年套餐) | $19.99 | one-time |
| 7天事件云存(半年套餐) | $9.99 | one-time |
| 30天事件云存(年套餐) | $69.99 | one-time |
| 7天事件云存(半年套餐) | $29.99 | one-time |


## What do users think of Joolink?

Overall sentiment: negative

**Pros**

- 👍 Reliable camera
- 🚀 Good image quality
- 🔒 Provides security

**Cons**

- 🐛 Frequent connection issues
- 🐛 Buggy after updates
- 📢 Too many ads
- 🌐 Limited language support
- 🔍 Difficulty accessing recorded footage

**Commonly reported bugs**

- Unable to connect to cameras remotely
- Recorded footage not accessible
- App crashes and freezes
- Settings changes not saved

**Most requested features**

- Add option to disable infrared night vision
- Improve remote access functionality
- Provide better storage management tools
- Enhance user interface and translations

## Recent user reviews (10 of 358)

All indexed reviews: https://appshunter.io/ios/app/joolink/id1372411552/reviews.md

### 5/5 — 关于有报警提示

*2026-07-08*

能不能把有报警提示的时候查看也能查看储存卡里的视频？非要开通云储存才行？查看某一段报警视频还要翻来翻去调整某一段时间，买了设备，再付钱

### 1/5 — Отживает своё.

*2026-01-22, version 4.3.96*

Ладно работает через раз по настроению, ну хотя бы верните русский язык.

### 1/5 — 登入後突然無晒所有設備

*2026-01-21, version 4.3.96*

多日嘗試未成功，顯示無法讀取資料，因為格式不正確，但係我正常登入，廣告仍有，設備無晒

### 2/5 — bug après mise à jour

*2026-01-20, version 4.3.96*

de pire en pire , bug sans cesse , grosse latence , changement de certains paramètre fonctionne mal , par moment la rotation se fait toute seule et reste bloqué dans l autre sens , de plus en plus de pub et d’écriture en chinois car pas traduit .
j utilise ces cam avec cette appli depuis quelques années mais la je sature a devoir tout le temps faire des redémarrage , j envisage de changer de marque

### 5/5 — Не подключается к камере удаленно и сильно греется телефон и сильно использует аккумулятор.

*2026-01-20, version 4.3.96*

Исправьте, пожалуйста, работу приложения, не подключается удаленно к камере!!!

### 2/5 — Перестали работать функции записи на sd карту и просмотр удалённо

*2026-01-19, version 4.3.96*

Спустя 3 года без перебойной работы , перестали работать важные функции, запись на sd карту и возможность просматривать удалённо, сначала на одной, а через полгода, на второй. Очень расстроена, камеры теперь на выброс (((

### 1/5 — Вечно какие то сбои

*2026-01-19, version 4.3.96*

На 26 иос на айфон, Третий день не могу посмотреть камеры, не грузит совершенно!

### 1/5 — Horrível

*2026-01-15, version 4.3.83*

Se você comprou uma câmera que utiliza esse app, lamento informar, você vai sofrer com conexão, não funciona, lixo!

### 3/5 — Камера

*2025-12-30, version 4.3.76*

Не работает

### 1/5 — Не работает

*2025-12-28, version 4.3.76*

Не заходит в камеру удаленно. Подключается только если телефон и камера в одной сети . 
Откатите или уберите баги

Ребята, не работает вообще ! Ужас

Прошло время и ничего не меняется

Подскажите другое приложение

## Frequently asked questions about Joolink

### What does the Joolink app do?

The Joolink app is the mobile client for Qiao An brand smart cameras. It enables real-time monitoring, video chat, remote playback of recorded footage, and provides abnormal alarm notifications.

### What are the key features of Joolink?

Key features include real-time camera monitoring, the ability to conduct video chats, remote access to playback recorded videos, and receiving alerts for abnormal events. It utilizes P2P cloud monitoring technology.

### Is Joolink free to use?

The application itself is free to download and use. However, as indicated by the presence of in-app purchases, there may be additional features or services available for purchase within the app.

### What devices is Joolink compatible with?

This app is designed to work with Qiao An brand smart cameras. Compatibility with specific camera models and operating systems would typically be detailed in the app store listing or the manufacturer's documentation.

### How can I use Joolink for home security?

You can use Joolink to remotely monitor your home or property through your Qiao An smart camera. The app allows you to view live feeds, review past events, and receive immediate alerts if any unusual activity is detected.

## Version history (last 5 releases)

### 4.4.52 — 2026-08-24

1. Optimize the app experience; 2. Fix known bugs.

### 4.4.51 — 2026-08-03

1.Optimized app experience
2.Fixed known bugs

### 4.4.38 — 2026-07-06

1. Optimize the app experience; 
2. Fix known bugs.

### 4.4.36 — 2026-06-23

1. Optimize the app experience; 
2. Fix known bugs.

### 4.4.16 — 2026-04-24

1、优化部分功能的使用体验
2、修复已知的bug

## More apps by 深圳市乔安科技有限公司

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All apps by 深圳市乔安科技有限公司: https://appshunter.io/developer/995980788

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*