# JotNot Scanner App — user reviews > 888 indexed App Store user reviews of JotNot Scanner App by MobiTech 3000 LLC, rated 4.90/5 from 13,874 ratings. - Source: https://appshunter.io/ios/app/jotnot-scanner-app/id310789464/reviews - App overview in markdown: https://appshunter.io/ios/app/jotnot-scanner-app/id310789464.md - Rating breakdown: 5★ 12,610 · 4★ 929 · 3★ 199 · 2★ 37 · 1★ 99 ## What do users think of JotNot Scanner App? Overall sentiment: positive **Pros** - 👍 Easy to use - 🚀 Convenient scanning - 💡 Useful for professionals - 🚀 Efficient workflow - 👍 Great value - 👍 Reliable performance **Cons** - 🐛 Occasional crashes - 🐛 Inconsistent scanning quality - 🔒 Concerns with data security - 💰 Expensive upgrade - 🐛 Confusing UI changes **Commonly reported bugs** - Lost documents after phone upgrade - Scanning limit reached unexpectedly - Email support not responding - Crashes when scanning large batches **Most requested features** - Folder organization for scanned documents - Improved edge detection and cropping - Color scanning option - Better integration with cloud storage - Batch scanning enhancements ## Newest reviews (10 of 888) ### 4/5 — 切り取り（抽出)の利便性を上げてほしい *2026-04-19* フレームものを撮影して切り取る時、一部に何かが手前に被っていると枠取りがずれたりあるいは全く切り取れなかったりする。AIで画像判断して、順次相応しい切り取り枠候補を選べるようにしてほしい。 また、マニュアルで切り取り位置を決める時も、近接ポイントを読み取って半固定し、指を離す時の位置ブレを無くしてほしい。 ### 2/5 — Meh *2025-10-23, version 5.1.4* Tech is super glitchy ### 4/5 — Çok iyi *2024-07-16, version 5.1.4* Yıllardır hiç sorun yaşamadan kullanıyorum. Ufak tefek eksikleri var, giderilirse mükemmel olur. ### 5/5 — Works great! *2023-01-10, version 5.1.4* Easy to use. ### 5/5 — Scanner *2022-11-08, version 5.1.4* Muy bueno rápido y efectivo ### 5/5 — Always there when I need it *2022-09-26, version 5.1.4* Often use JotNot to send documents- so easy to scan, process and email anything- has saved me oodles of time as I am able to save docs in history instead of having to scan again ### 2/5 — Not very pleased *2022-08-30, version 5.1.4* Had The trial then it wouldn’t scan anymore so had to upgrade to the new but had to pay £ 5.99 to upgrade it then I wanted to put on my new phone saying I have to pay another £5.99As in the past once I’ve bought a program game I know it’s not mine but I’ve paid for it be at if want to put it on anything like a new phone iPad I’ve gotBut not with this AppBit of a Swizz as all the games and apps I bought in the past were in a folder called purchased and I can take off put them on as I pleaseOn any phone or iPad but it seems not this appHave to pay £5.99 again Surely this is not right once I’ve paid for it I’ve paid for it as all the games and that’s in the past I bought and paid for ### 5/5 — UTE las Terrazas de EJM *2022-06-24, version 5.1.4* Contrato de UTE ### 3/5 — Definición *2022-05-15, version 5.1.4* Siempre la tenía excelente en definición De un tiempo para acá bajo la resolución La estoy desinstalando y volviendo a instalar ### 1/5 — 最近開始模糊，卻無門申訴？！ *2022-04-28, version 5.1.4* 希望貴公司能看到並且回覆 ## Most critical reviews (10 lowest-rated) ### 1/5 — No customer service *2026-07-22, version 5.1.4* I lost my password and tried to reset several times without luck. I have sent email and filled out their customer support doc on their site - still crickets!! ### 1/5 — Buggy *2025-12-11, version 5.1.4* Was good, Pro version is buggy, doesn’t know portrait or landscape. Crop doesn’t work properly. Shouldn’t have upgraded. ### 1/5 — Charged twice for upgrade *2024-09-04, version 5.1.4* I was charged twice for the upgrade to pro and email support returns as no a valid email ### 1/5 — Not worth it *2024-01-09, version 5.1.4* Added when it was free now they was me To pay for “pro.” No thanks. ### 1/5 — 金取るの？ *2024-01-09* 無料なら仕方ないけど、千円も取るならもう少しキレイに撮れたり、他のソフトと連携出来たり、自動範囲の精度が高いのが普通だと思います。ただ、こんなに簡単に連続して一つのファイルになるソフトは無いので使ってる。 ### 1/5 — Paguei e a agora estão cobrando de novo? *2023-10-12* Eu estou revoltado. Eu comprei esse app há anos, agora estão me cobrando novamente... ### 1/5 — Cannot email documents and cannot get a hold of support. *2023-07-30, version 5.1.4* Please contact me. ### 1/5 — App Is No Longer Free - Deceiving *2022-12-01, version 5.1.4* I’ve used this app for years for basic scanning. I just recommended it to 2 friends to do the same. After 2 scans they were told they had to upgrade. Deceiving description that you can use it indefinitely for free. Now they need to find another app and I guess if I upgrade my phone I need to do that too. What happened?? ### 1/5 — Support *2022-07-30, version 5.1.4* It has been over a week now. The app emails services is not working. I have emailed the support 5 times with zero replies. Terrible support! ### 1/5 — Used to love it *2022-05-03, version 5.1.4* Lost all of my documents when I upgraded phones. Backup was turned on, but they didn’t transfer. Scanned two documents with the new phone and now the app says I have reached the maximum number of scans. It is now a useless app without paying to upgrade. I don’t need the upgrade features, just a basic scanner to scan and store documents. ## Most praised reviews (10 highest-rated) ### 5/5 — Very useful *2026-06-14, version 5.1.4* It is very easy to use with clear scan ### 5/5 — The best product for years *2026-06-01, version 5.1.4* Since the morning moment, I got it, years ago, I will never change the software ### 5/5 — Does it all! *2026-01-02, version 5.1.4* I’ve used not not since maybe 2010. I don’t have to mess with printer scanning and I love the “email to myself” option as well as meaningful rename ### 5/5 — Simple inconvenient *2025-10-17, version 5.1.4* I have scanned a few documents with this app. The app makes the process quick and easy. ### 5/5 — Best free scan app for real *2025-08-11, version 5.1.4* Second time to use one but this is way better. Very fast, no editing necessary and gives great options on how unwant your doc to look like. Thank tou so much creators!!! ### 5/5 — Bad company! No stars! *2025-04-10, version 5.1.4* I have 3 jotnot apps, I lost my passwords and cannot get in them. They have no customer contact phone or email! The emails come back as failure. So no way to contact them! They also have a D- rating with the BBB. I would definitely not purchase any of their products. 😡 ### 5/5 — No puedo compartir *2023-09-28, version 5.1.4* No tiene donde autorizar la fototeca ### 5/5 — Awesome *2023-09-21, version 5.1.4* Brilliant App 👍🏻 ### 5/5 — Excellent scanner in your pocket *2023-04-27, version 5.1.4* Very easy to use ### 5/5 — Great App *2023-04-03, version 5.1.4* Works easy. Stores you files. Easy to send. A1 app, use it a lot🙏🏽🙌🏽🙏🏽🙌🏽 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*