# Joule Work

> Unified mobile entry point for business information, apps, and tasks. (iPhone/iPad app by SAP SE.)

- Source: https://appshunter.io/ios/app/joule-work/id1540195902 (this page in markdown: same URL + `.md`)
- Developer: [SAP SE](https://appshunter.io/developer/391959547)
- Category: Business
- Price: Free
- Rating: 4.30/5 from 106 App Store ratings · 32 written reviews indexed
- Age rating: 17+
- Requires: iOS 18.0 · 422 MB
- Languages: American English, Croatian, Czech, Dutch, Estonian, Finnish, French (France), German (Germany), Greek, Hungarian and 17 more
- Released: 2021-08-30
- Data updated: 2026-08-24
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/joule-work/id1540195902/reviews.md

## What is Joule Work?

Joule Work is a smarter, single place for work—where AI handles the busy work, so people can stay focused on outcomes. 

What is the Joule Work mobile app? 
The Joule Work mobile app helps people accomplish complex work while on the go. Users identify their goals, and AI takes action across systems to deliver the outcome. 

The Joule Work experience: 
This new dynamic workspace surfaces relevant insights and automates routine work based on user intent—available for SAP Early Adopter Care customers. 

See what’s new in the Joule Work experience: 
Joule Work uses the deep business context of Joule Agents and Assistants to surface relevant data and automate workflows across SAP and third-party systems. 

Key Features: 
- Conversations: Conversations allow people to express intent and explore what they want to accomplish through dialogue with Joule. Joule brings together guidance and outcomes from across SAP and third-party systems. Conversations can also act as an entry point to Spaces for more complex workflows. 

- Spaces: Spaces are dynamic workspaces for simple and complex problem-solving. Each space is composed in real time to bring the right data, tools, and context together for a specific goal, allowing people to work in an environment that adapts to their present goal, instead of navigating applications and passive UIs. 

- Voice: Speak naturally to start or continue a conversation, trigger actions, and get answers—no typing required. Work hands-free between meetings, on the warehouse floor, or anywhere you need. 

- Multimodal input: Attach a photo, scan a document, or switch between speaking and typing without losing your context. Joule Work connects physical inputs with digital workflows. 

The SAP Build Work Zone experience you know—continuing to deliver. 

New name, same experience: SAP Mobile Start has been rebranded to Joule Work mobile app, accompanied by a new app icon and an updated user experience. All core functionality and features remain unchanged, ensuring continuity for both customers and end users with no disruption to existing workflows. 

Key Features: 
- Customize your mobile experience: Adapt theming and branding, deliver role-specific content, and let users personalize their app experience. 

- Easily access the SAP Autonomous Suite: Access your SAP apps, tasks, and insights from one mobile hub that takes you directly to the right screens. 

- Act on approvals and tasks faster: Approve, update, and act in seconds right from your mobile device with push notifications, quick actions, and native widgets. 

Note: To use the Joule Work mobile app with your business data, you must be a user of the underlying business solution.

## Key features

- Access important business apps
- Manage approval tasks
- View business insights
- Intelligent app suggestions
- Widgets for business monitoring
- Apple Watch support
- Search for apps

## Recent user reviews (10 of 32)

All indexed reviews: https://appshunter.io/ios/app/joule-work/id1540195902/reviews.md

### 5/5 — It just works :)

*2026-07-14*

Easy to login, shows what I need for my job and easy to use. That’s all I wanted.

### 1/5 — Expense report nightmare

*2026-06-23*

Non intuitive and slow. Can’t scroll down to see all expenses submitted. Unable to view attachments. The only thing this app does ok - is makes it slightly easier to take a picture of receipts and upload them, although very slow, so I can then use the laptop to finish my expense report.

**Developer response:** We're sorry your experience wasn't as expected. To better understand your problem, please send us an email at jouleworkmobile@sap.com or create a support ticket with the component MOB-APP-SMS. We're here to assist you further. Thank you!

### 1/5 — Änderung der Inhaltssprache ohne Grund

*2026-03-18*

Alle Einstellungen auch über ein anderes Gerät stimmen.
Es wurde einfach die Inhaltssprache durch Update geändert und lässt sich nicht verstellen! 
Umgehend ändern!!!

**Developer response:** Es tut uns leid zu hören, dass SAP Mobile Start bei Ihnen nicht erwartungsgemäß funktioniert. Damit wir Ihre Probleme besser verstehen können, würden wir uns sehr freuen, wenn Sie uns eine E-Mail an sapmobilestart@sap.com senden oder ein Support-Ticket öffnen unter der Komponente MOB-APP-SMS. Vielen Dank!

### 3/5 — Stabil oder nicht stabil…

*2026-02-27*

Ich nutzte die App seit einigen Wochen und ich finde die nicht wirklich gelungen. Mehrmals in der Woche wird man von der Anmeldung rausgeworfen und muss den Sicherheitscode suchen und eingeben. Die Übersicht ist sehr spartanisch und man hat keine Übersicht über die wichtigen Daten. Es erinnert mich an die Anfänge von einem neuen Programm, was in der Beta-Phase ist.

**Developer response:** Vielen Dank für Ihr detailliertes Feedback. Es tut uns leid, dass der häufige Login und die Darstellung der Daten aktuell zu Frustration führen. Damit wir die Ursache für die ständige Abfrage des Sicherheitscodes bei Ihnen prüfen können, kontaktieren Sie uns bitte unter sapmobilestart@sap.com oder per Supportticket (Komponente MOB-APP-SMS). Wir unterstützen Sie gerne direkt.

### 2/5 — Macht was sie soll, aber…

*2026-02-04*

Die App macht was sie soll, in meinem Fall ist es lediglich die Erfassung der Arbeitszeit, so weit, so gut. 
Jedoch lässt die Performance der App doch zu wünschen übrig. Teilweise bauen sich die Oberflächen sehr schlecht bis gar nicht auf, so dass ich die App mehrfach beenden muss. Hier besteht dringender Nachholbedarf!

**Developer response:** Vielen Dank für Ihr Feedback. Es freut uns, dass SAP Mobile Start grundsätzlich den gewünschten Zweck erfüllt. Gleichzeitig bedauern wir die von Ihnen geschilderten Performance-Probleme beim Aufbau der Oberflächen. Damit wir Ihre Probleme besser verstehen können, würden wir uns sehr freuen, wenn Sie uns eine E-Mail an sapmobilestart@sap.com senden oder ein Support-Ticket öffnen unter der Komponente MOB-APP-SMS. Vielen Dank!

### 1/5 — QR code and link don’t work

*2025-12-22*

The QR code to activate on phone still doesn’t work, as others have said. And the email link is an invalid address, so I can’t go that route either.

**Developer response:** We would like to help you with your problem. Please send us an email to sapmobilestart@sap.com or create a support ticket with the component MOB-APP-SMS. Thank you.

### 5/5 — Support for Universal link

*2025-09-02*

Very good app, quick observation, sometimes user have to log again from the IAS (we would like to avoid this), also do you support universal link?

thanks

**Developer response:** "We’re happy to hear that you like SAP Mobile Start. To give you detailed answers, please send us your questions via email to sapmobilestart@sap.com or create a support ticket with the component MOB-APP-SMS. Thank you!"

### 5/5 — Top App im Unternehmens-Kontext

*2025-08-11*

Wer Mobile Apps im Business Kontext kennt, weiß was für grauenvolle und Benutzerunfreundliche Apps existieren. Im Vergleich dazu muss man Mobile Start von SAP echt loben. Schönes Design und sinnvolle native Funktionen. Unternehmen können ihren Mitarbeitern eine Vielzahl an Inhalten bereitstellen, die das Potenzial haben deren Arbeitsalltag zu vereinfachen. Es gibt definitiv noch das ein oder andere zu verbessern und es läuft nicht immer alles rund. Aber man merkt, dass mit jedem Update etwas besser wird und neue tolle Funktionen dazu kommen. Weiter so!

**Developer response:** Vielen Dank für Ihre Bewertung! Es freut uns sehr, dass Ihnen SAP Mobile Start gefällt.

### 1/5 — Doesn’t work

*2025-05-28*

It can’t scan the QR code for them nor is there no option for any other codes my company offers.

**Developer response:** Thank you for your feedback. With our new release version 2.3 we addressed an issue that prevented loading QR codes from the photo library. Please update to the newest version and try again. If you still face issues, you can send us an email to sapmobilestart@sap.com or create a support ticket with the component MOB-APP-SMS.

### 1/5 — App set up extremely poor

*2025-05-27*

Poor user experience in terms of login interface. QR code generation does not work or scan in app nor does the email app activation link redirection work. No point in providing either option if neither of them properly work. Not useful for a job if it is so difficult to sign in.

**Developer response:** Thank you for your feedback. With our new release version 2.3 we addressed an issue that prevented loading QR codes from the photo library. Please update to the newest version and try again. If you still face issues, you can send us an email to sapmobilestart@sap.com or create a support ticket with the component MOB-APP-SMS.

## Frequently asked questions about Joule Work

### What does SAP Mobile Start do?

SAP Mobile Start acts as a central entry point for accessing your business information, applications, and processes. It provides a harmonized and intuitive interface to streamline your business operations directly from your mobile device.

### What are the key features of SAP Mobile Start?

Key features include easy access to important business apps, a unified view of all approval tasks, insights cards for at-a-glance information, intelligent app suggestions, widgets for monitoring business data, Apple Watch support, and robust search capabilities.

### Is SAP Mobile Start free to use?

Yes, the app is free to download and use. However, to access your business data, you must be a user of underlying SAP business solutions and have an SAP Build Work Zone, standard edition site or SAP Start site enabled by your IT department. A demo mode is available for testing.

### What devices is SAP Mobile Start compatible with?

The application supports iPhone and iPad, with additional features available on the Apple Watch. It also includes MDM (Mobile Device Management) support for these devices.

### How does SAP Mobile Start help increase productivity?

By providing a single point of access to essential business apps and tasks, and by offering timely notifications and insights, the app helps users make informed decisions and handle tasks more efficiently, thereby increasing overall productivity.

## Version history (last 5 releases)

### 3.1.2 — 2026-08-20

BUG FIXES
• We fixed an issue that affected app stability and reliability.

### 3.1.1 — 2026-07-15

BUG FIXES
• This version is now available to users in China.

### 3.1.0 — 2026-06-29

NEW FEATURES
• You can now change the language of external content (like news and to-dos) directly inside the app.
• You can now access your workspaces from SAP Build Work Zone, advanced edition.
• You can now pin your favorite spaces to the top of the list.
• Your administrator can now customize the Support section of the Settings screen.
• The Joule Work mobile app is now also available in Greek, Croatian, Indonesian, Romanian, Ukrainian, and Vietnamese.

### 3.0.3 — 2026-06-09

BUG FIXES
• We fixed an issue that affected app stability and reliability.

### 3.0.2 — 2026-05-21

BUG FIXES
• We fixed an issue that affected app stability and reliability.

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All apps by SAP SE: https://appshunter.io/developer/391959547

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*
