# Journal Star - Peoria — user reviews > 95 indexed App Store user reviews of Journal Star by Gannett, rated 4.39/5 from 746 ratings. - Source: https://appshunter.io/ios/app/journal-star-peoria/id417961115/reviews - App overview in markdown: https://appshunter.io/ios/app/journal-star-peoria/id417961115.md - Rating breakdown: 5★ 498 · 4★ 128 · 3★ 36 · 2★ 17 · 1★ 50 ## What do users think of Journal Star? Overall sentiment: negative **Pros** - 🚀 Lightning-fast load times - 👍 Continuous reading experience - 👍 Convenient digital delivery - 👍 Comprehensive local news coverage - 👍 Great sports reporting **Cons** - 🐛 Frequent crashes and stability issues - 🔍 Difficult to navigate and use - 💸 Invasive ads even for paid subscribers - 🔒 Login and subscription management problems - 🔍 Outdated and incomplete content **Commonly reported bugs** - Pages not loading properly - Subscription issues and lack of customer support - Inability to access full content - Blurry and misaligned content - Frequent app crashes and freezes **Most requested features** - Ability to print articles - Improved obituary section - More local sports coverage - Seamless cross-device experience - Better organization and search functionality ## Newest reviews (10 of 95) ### 2/5 — Pops up win a free iPhone *2026-02-10, version 28.6.0* Unable to view obituaries pops up you have been selected to get a free iPhone. That's terrible that you can not view the obituary. ### 4/5 — Much Better Than The Web on a PC *2025-08-19, version 28.1.0* Much easier to navigate than reading on a PC with a web browser. ### 4/5 — What a mess! *2025-08-06, version 28.1.0* I signed up for digital access at Christmas time on a special promotion. Something went wrong in the signup process and I have a completed subscription and a partially created subscription. I have tried to reach someone at the PJS, to no avail. All I get are digital assistants, no live person. Every time I go online, I get a subscription pop-up covering the articles. I need to call in again which I have placed right behind a root canal! ### 4/5 — Sometimes overseas blues for connections *2025-05-13, version 28.1.0* Works well at home but sometimes struggle to open when overseas. Connecting at those hotels can be difficult for opening the PJS. due to strength of WIFIs. Been with you since mid 1980s Joe Y ### 4/5 — Works much better now with recent update *2025-02-11, version 28.0.0* Thank you developers for making improvements related to navigating the pages reading the E-edition. Much appreciated. ### 5/5 — Digital e-news *2024-11-08, version 27.13.3* I appreciate getting the news and notification’s and getting what’s important to me. ### 5/5 — Payment options *2024-10-15, version 27.13.0* Your app says I can manage my auto pay option in settings. I have opened every item in settings and see no such ability. This should be easy to access! ### 3/5 — Journal Star Application *2024-07-10, version 27.10.0* The application has been quite unstable since we’ve had it, for years. It would be okay if it weren’t so wobbly. ### 3/5 — Unable to print *2024-06-19, version 27.10.0* This digital upgrade no longer allows printing a crossword puzzle…. Something that should be available.. the paper is small and this was one feature I used…. Can this feature be added back ### 1/5 — Terrible! *2024-05-12, version 27.9.1* It used to be easy to read my paper. Now it suddenly restarts and I am unable to tap to read an entire article without page changes. It has become stressful to read it and it used to be one of my favorite parts of the morning. ## Most critical reviews (10 lowest-rated) ### 1/5 — Unable to access digital subscription *2025-12-06, version 28.6.0* Even after calling the help line I am unable to download today’s e paper. App shows Friday 12-5 has been downloaded and delivered but not 12-6 editions. My subscription is active and is set for auto renewal 12-22-25. Customer service is completely worthless. ### 1/5 — Pjstar phone app *2025-08-30, version 28.1.0* Very disappointed in upgrade. You can only view a handful of the obituaries, you can't see everyone's for that day. Pictures are no longer a part of the obituaries. Not always prompt on updating them either. ### 1/5 — Not for me *2025-03-27, version 28.1.0* When you zoom in you can’t move the view and they won’t let me use the old app that I liked ### 1/5 — Old version was much better *2024-12-12* Besides the Ads, my biggest issue with this newer version is the functionality on an iPad. If you try to pinch to enlarge a page, then try to move that page up or down… it reverts to an entirely different reading format of that page. You then have to click on “fit” again to try to get back to where you were reading. Very, very annoying. Old version did not have that issue. ### 1/5 — This is horrible *2024-12-04, version 27.13.3* This app is terrible. It does not navigate intuitively. I cannot find the help I need. It is a very disappointing viewing experience. ### 1/5 — HORRIBLE Renewal Process *2024-10-21, version 27.13.0* I made the mistake of using Facebook to sign in … NOW with a later “Meta” (?) system in place the PJStar app won’t let me sign in to my account for the enewspaper. Too many repeated tries, capta boxes & silly security walls for a freaking APP!! I’m out. ### 1/5 — Need help *2024-09-27, version 27.13.0* I have a subscription but it won’t let me log in on my iPhone. ### 1/5 — Too many issues *2024-09-08, version 27.12.0* This app has so many glitches and too many to list. It is no longer possible to get through the paper is one read. Pages don’t load, pictures don’t load, and the list goes on and on. Deleting and redownloading the app doesn’t seem to make any impact. Please fix these issues. ### 1/5 — Printing An Article- CAN NOT DO!! *2024-07-14, version 27.10.0* I have the Peoria Journal star E edition without the E in the logo. With this particular app, I cannot find a print indicator for this particular app. Can you help. Please review this app for a revision to include a print indicator for printing. ### 1/5 — Lack of help stinks *2024-06-01, version 27.9.1* I’ve had trouble signing on to this app for weeks. I was able to get online using the browser on laptop. But I wanted the app on the tablet to work. Trying to get assistant is nearly impossible. ## Most praised reviews (10 highest-rated) ### 5/5 — Princeville Man *2026-02-22, version 28.8.0* We really like the fact that we can read the paper anytime and any place!!! ### 5/5 — Love seeing the same pages as the print version. *2026-01-13, version 28.6.0* The electronic version that shows the same pages as the print is my favorite news app. Being able to click on an article and see it open in an easier to read is a bonus. ### 5/5 — The paper *2025-12-21, version 28.6.0* This is a great way to get the paper. Never worrying if it’s going to be there in the morning. Will never go back. Need more local sports if possible. ### 5/5 — AP *2025-10-04, version 28.5.4* Since the new version this AP has gotten worse. The obits is incomplete. We depend upon PJS to keep us updated when traveling. Now the obits have not been updated for three days. ### 5/5 — Great newspaper. *2025-06-25, version 28.1.0* Great local news and national. Good articles on local restaurant scene. ### 5/5 — Peoria Journal Star E edition *2025-06-19, version 28.1.0* We retired to West Virginia so this Enews is a great way to keep up on Peoria+ economical too! ### 5/5 — Love Journal Star *2025-05-08, version 28.1.0* I read and enjoy the Journal Star every single day. ### 5/5 — Continuous reading *2025-04-07, version 28.1.0* What I like most about the e-newspaper is the continuous reading of articles, no turning to page A-2 for the rest of the story, it just continues automatically. ### 5/5 — Pop Up ads *2025-03-30, version 28.1.0* They are really annoying, especially for a paid subscription. What makes it even worse, they are misaligned on the screen, usually both ends are cut off and the type is incomplete on each end. Also they are for products that are very narrow in use, tech companies, or a national company that has no relevance to the Peoria area. ### 5/5 — PJS *2025-02-27, version 8.0.1* I love being able to see the whole paper --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*