# Jovia Financial Credit Union — user reviews > 153 indexed App Store user reviews of Jovia Financial Credit Union by Jovia Financial Credit Union, rated 4.77/5 from 14,184 ratings. - Source: https://appshunter.io/ios/app/jovia-financial-credit-union/id359744042/reviews - App overview in markdown: https://appshunter.io/ios/app/jovia-financial-credit-union/id359744042.md - Rating breakdown: 5★ 11,402 · 4★ 832 · 3★ 255 · 2★ 88 · 1★ 258 ## What do users think of Jovia Financial Credit Union? Overall sentiment: neutral **Pros** - 👍 User-friendly app - 🚀 Easy to use - 💳 Convenient banking features - 🔒 Secure banking - 🏆 Great customer service **Cons** - 🐛 Frequent app crashes - 🔍 Difficult to navigate - ⏱️ Slow performance - 🔄 Unreliable check deposit - 🔒 Privacy concerns with data collection **Commonly reported bugs** - Login issues - Inconsistent check deposit recognition - Inability to access certain account features - Frequent app crashes and freezes **Most requested features** - Ability to view credit card transactions in-app - Improved bill pay functionality - Faster transaction updates - Dark mode option - External transfer capabilities ## Newest reviews (12 of 153) ### 3/5 — External Transferring *2026-08-04, version 2026.04.02* It is very difficult to make an external transfer into your account from an outside bank. ### 3/5 — Fantastic *2026-07-01, version 2026.04.02* Best ever ### 3/5 — Typical quirky bank app *2026-06-23, version 2026.04.02* Typical quirky bank app for all banks and credit unions. ### 4/5 — Very good app *2026-05-22, version 2026.04.02* All of a sudden notifications from credit card purchases have stopped. I changed nothing. ### 2/5 — Used to be better *2026-05-15, version 2026.01* The last 2 months or so the app just closes out on its own once I log in. It does that many times until eventually it stays open. It’s very frustrating. ### 3/5 — Glitchy *2026-05-15, version 2026.01* The app is constantly glitching or foreclosing when I try to log in. Doesn’t matter the device…it’s either foreclosing or just a black green screen. ### 3/5 — App continually fails to open appropriately *2026-05-14, version 2026.01* App used to work well for what it allows you to do. But recently anytime I open the app and use Face ID to unlock it closes out. I have to re-open numerous times in order for it to open successfully ### 1/5 — Constantly crashing *2026-05-09, version 2026.01* In the past month app incessantly crashes on IOS. So frustrating. Needs an update ### 1/5 — New App is Always Crashing *2026-05-08, version 2026.01* I have 4 different iPhones and on all of them as soon as you open the app it crashes. It eventually opens but most of the time it crashes. This needs to be fixed !! ### 1/5 — App not working *2026-05-08, version 2026.01* The app keeps dropping ### 4/5 — Mobile app *2026-05-08, version 2026.01* The app could be better has some clutches but overall pretty easy to maneuver ### 1/5 — App keeps shutting off after logging in *2026-05-08, version 2026.01* App used to work fine, but constantly needs to be reopened to log in over and over until it eventually stays open. Was it updated? Is it my iOS? All I know, is it needs to be addressed and fixed ## Most critical reviews (10 lowest-rated) ### 1/5 — Transfers *2026-08-14, version 2026.04.02* Sending money to others isn’t made easy like other banks. The limits is too low ### 1/5 — App issues *2026-06-26, version 2026.04.02* I agree with the poster from May 20, 2026. This app used to be great, it has not worked properly since “update…” I’ve deleted and re-downloaded several times and it still doesn’t work, which is majorly inconvenient. Please Jovia, fix the bugs. ### 1/5 — Check deposits *2026-06-14, version 2026.04.02* I always have to take several pics of the checks before they go through. Never have this problem at Chase. ### 1/5 — The app never works. *2026-06-02, version 2026.04.02* The app never works and the chat sucks. You’re better off calling. ### 1/5 — Always crashes *2026-05-21, version 2026.04.02* I always have to sign in 3 times. It accepts my password then starts over again. It also happens when I'm on chat which is infuriating. I have to sign back in at least 4-5 times depending on the length of the chat. ### 1/5 — Over charge *2026-05-17, version 2026.01* I have when the over charge for extra withdrawals and when they an automatic payment goes thru and I don't have enough money in my account ! ### 1/5 — Love the bank hate the app *2026-05-14, version 2026.01* I can rarely use it because it crashes every time I log in ### 1/5 — Who broke it? *2026-05-13, version 2026.01* I’ve been a customer for… well since they had an app. But this is the most unstable release ever. It really doesn’t instill trust. If you can’t bug fix login issues. It’s BAD ### 1/5 — App keeps crashing *2026-05-09, version 2026.01* Don’t know why I can’t even login on iPad same credentials, but doesn’t recognize them, Jovia Office some good deals. They should really get their technology together. ### 1/5 — App not working!!! *2026-05-09, version 2026.01* Very Frustrating. Past 2 1/2 months this app keeps crashing. Will not open on my iPad / iPhone. I have both updated to the latest software updates. ## Most praised reviews (10 highest-rated) ### 5/5 — Appreciation for Jovia *2026-08-11, version 2026.04.02* Thank you for being professional, prompt, patient and caring !! Jovia is by far the best banking system out there !!! Thank you !! ### 5/5 — Very good credit union *2026-07-31, version 2026.04.02* My overall experience is very good every time I go to Jovia just the bank of my choice and credit union ### 5/5 — Andrea *2026-07-20, version 2026.04.02* Love the app ### 5/5 — Typical quirky bank app with some good features *2026-07-13, version 2026.04.02* Typical quirky bank app for all banks and credit unions. I like that the app gives you time to transfer money from a credit line to your checking if you go over. No fee. If they do it only $3.00 fee. ### 5/5 — Convenient and efficient *2026-06-25, version 2026.04.02* I enjoy the convenience of a credit union that treats its customers just as precious as a private banker treats its wealthy clients. For those of us with small wealth, it is important wealth for our maintenance and our life’s transactions. Bravo to Jovia. ### 5/5 — Good *2026-06-05, version 2026.04.02* I love the app ### 5/5 — Great, most of the time *2026-05-20, version 2026.04.02* While I find the app to be super user friendly, for the last 2 months, when I open the app, it stays open for three seconds, and then close. It takes me three attempts, at least to open it successfully. Anyone else having this problem? ### 5/5 — App crashes repeatedly *2026-05-19, version 2026.01* App is great usually. Flagging that it is crashing repeatedly upon launch for the last month. Takes 3-4 attempts for it to launch cleanly. ### 5/5 — Marvelous *2026-05-06, version 2026.01* I just love my credit union. All the staff is so helpful and courteous. They have never given me a problem, they help solve my problems ### 5/5 — Multiple log in *2026-05-05, version 2026.01* I have to keep logging in when I’m trying to do simple transactions keep shutting down, shutting down, shutting down, shut down shut it no --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*