# Joy: Baby & Parenting Experts — Sleep, feeds, tracker, advice

> 24/7 parent coaching, tracking, expert guidance, and discounts for parents. (iPhone/iPad app by Joy Memories Inc.)

- Source: https://appshunter.io/ios/app/joy-baby-and-parenting-experts/id6467880678 (this page in markdown: same URL + `.md`)
- Developer: [Joy Memories Inc](https://appshunter.io/developer/1709327274)
- Category: Lifestyle
- Price: Free with in-app purchases
- Rating: 4.60/5 from 768 App Store ratings · 117 written reviews indexed
- Age rating: 4+
- Requires: iOS 17.0 · 108 MB
- Languages: American English
- Released: 2024-09-20
- Data updated: 2026-08-28
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/joy-baby-and-parenting-experts/id6467880678/reviews.md

## What is Joy?

Joy is a parenting app built around real human experts you can actually talk to. A real lactation consultant, a real sleep specialist, a real parent coach are available every hour of every day to answer your question with your baby's name and your specific situation in mind.

Joy has real certified experts who are there with you at 3am when your baby won't stop crying. Joy is built for the moments when you're wondering if cluster feeding is normal, or whether your baby's poop is the wrong color, or why no one warned you about the four month sleep regression. Answers when you don't know if something is wrong or if this is just what it is all supposed to feel like.

24/7 access to certified parenting experts
Type your question into the app and a real human expert responds within minutes. Lactation consultants for feeding. Sleep specialists for the regression you weren't warned about. Parent coaches for everything else. They've seen every question you have. They're not going to judge you for asking.

A baby tracker that actually helps you understand what's happening
Log feeds, sleep, diapers in seconds. Spot patterns you couldn't see on your own and share with your pediatrician. Most parents say the moment they realized ""oh, my baby IS getting enough"" was the moment they could finally breathe again. Our team of experts can review your tracker history before or during any conversation so you're not starting from scratch.

Hundreds of expert written articles for every stage
A library of articles and videos for whatever stage you're in right now. Newborn sleep. Cluster feeding. Starting solids. The 4 month sleep regression. Toddler tantrums. Potty training. Preschool transitions. Written by certified specialists, not scraped from the internet.

Member discounts from brands parents actually trust
Member offers on the stuff you're going to buy anyway including diapers, wipes, gear, sleep sacks, and home essentials. From brands we actually use ourselves. All items are curated by parents, for parents.

What parents are saying
"I can sleep again. That's what Joy gave me. I asked Sandra at 2:37am and she texted back in three minutes and walked me through it."

"I got told 'your baby is okay' by a real human and I think that's the sentence I'd been waiting for since I left the hospital."

"The lactation consultant alone would cost $300 an hour. I get unlimited access for $12 a month."

"I texted them about my toddler's tantrum and got a real answer from a real person who'd seen it before. That's it. That's what I'd been missing."

Frequently asked questions

- Are these real human experts or AI?
Both options are available to you. We have real humans and AI support trained on our expert certified parent coaches, IBCLC lactation consultants, and sleep specialists. AI is used to surface relevant content, never to replace expert advice. You can use either depending on your needs.

- How fast do experts respond?
Most messages are answered in under 10 minutes, day or night.

- Is Joy only for newborns?
No. We're with you from pregnancy through preschool. Newborn, infant, toddler, big kid. We don't go anywhere when your baby gets older.

- How much does Joy cost?
Pricing is shown clearly in the app. New members get a free trial.

- Can I cancel anytime?
Yes. Cancel in 30 seconds inside the app. No phone calls, no friction.

We're parents. We built this because we needed it. Backed by certified experts. Trusted by tens of thousands of families.

Questions? support@joy.co
Privacy: joy.co/privacy-policy
Terms: joy.co/terms-of-service

## Key features

- 24/7 certified parent coach access
- Intuitive baby tracking (feeding, sleep, diapers)
- Personalized insights and pattern spotting
- Hundreds of expert articles and video guides
- Exclusive member discounts on essentials
- Caregiver sharing and updates

## Pricing and in-app purchases

Base price: Free.

**Subscriptions**

| Subscription | Price | Period |
| --- | --- | --- |
| Monthly | $18.00 | per month |
| Quarterly | $36.00 | per 3 months |
| Annual | $99.00 | per year |


## What do users think of Joy?

Overall sentiment: mixed

**Pros**

- 👨‍👩‍👧 24/7 access to real parenting experts and coaches
- 😴 Helpful sleep and feeding specialist support
- 🧠 Reduces parenting anxiety and provides peace of mind
- 💬 Non-judgmental, supportive community
- 📚 Comprehensive content and personalized resources
- 🌙 Available for middle-of-the-night questions
- 👍 User-friendly interface and easy to navigate
- ✅ Expert advice aligned with pediatrician recommendations
- 🎯 Customized plans for individual needs
- 💪 Helps parents feel less alone and more confident

**Cons**

- 💰 Expensive subscription pricing ($37-40 quarterly/monthly)
- 🎯 Predatory enrollment with hospital photo packages
- ❌ Difficult and unclear cancellation process
- 💳 Continued charges after account deletion
- 🚫 Automatic subscription enrollment without clear consent
- 📸 Photos locked behind mandatory subscription requirement
- ⚠️ Deceptive billing practices and hidden charges
- 🤝 Inconsistent advice from different coaches
- 🔍 Limited differentiation from free Google searches
- 😤 Poor customer support responsiveness

**Commonly reported bugs**

- Network error 409 when entering name in app
- App crashes on iOS after requesting first name
- Verification text not sending for account setup
- Account lockout after failed login attempts
- Contact support button in app not functioning
- Sign-in redirects to sign-up instead of login
- Photos not displaying properly on app
- File naming issues causing photo overwrites
- Inconsistent app performance and glitches

**Most requested features**

- Clear, straightforward cancellation process within the app
- Transparent pricing and billing information upfront
- Option to access photos without subscription requirement
- Better integration with hospital photo delivery systems
- Ability to save photos directly to phone storage
- Opt-in subscription model instead of automatic enrollment

## Recent user reviews (10 of 117)

All indexed reviews: https://appshunter.io/ios/app/joy-baby-and-parenting-experts/id6467880678/reviews.md

### 1/5 — Scam

*2026-08-23, version 7.2.1*

This app was supposed to be some way for me to access my newborn’s photos but ended up being some subscription service that charged me without my knowledge.

### 5/5 — Love this app!

*2026-08-20, version 7.2.1*

I’ve been using the Joy Parenting app since my baby was a newborn, and now that he’s 15 months old, it’s still one of the parenting tools I use the most. I love being able to keep track of diaper changes, naps, and nighttime sleep all in one place.

My favorite feature is the ability to ask a parenting coach questions at any time, day or night, and get helpful, thoughtful feedback. Parenting comes with so many questions, especially when you’re in the middle of something and need guidance right away. Having that support available whenever I need it has been incredibly helpful.

I’ve found the app useful through so many different stages, and I definitely recommend it to other parents!

### 5/5 — So helpful for my newborn!

*2026-08-17, version 7.2.1*

Love this all so much! Amazing to have 24/7 support for my questions in the middle of the night

### 5/5 — Very helpful to new moms!

*2026-08-15, version 7.2.0*

I have found the advice very helpful as a new mom! Having someone to talk to that gives solutions that are more tailored to the information and situation I’m in is so nice compared to cookie cutter responses other places!

### 5/5 — Surprise

*2026-08-09, version 7.2.0*

How much I use this app and enjoy it was a huge surprise to me.

### 5/5 — Great All-in-One App

*2026-08-08, version 7.2.0*

This app is much morr useful and resourceful than I anticipated it to be. Love that you can get advice from experts in real time. It’s also super easy to navigate the app amf track feedings, diapers, and sleep.

### 5/5 — Amazing and necessary for all parents!

*2026-08-03, version 7.1.0*

Joy is amazing and truly has all answers to any question a parent may have right in your back pocket.

### 5/5 — Wonderful app

*2026-08-03, version 7.1.0*

It was great for when I needed it, I got 3 months free through pictures at the hospital when my baby was born and I used it diligently up until I needed to pay for the subscription.

### 5/5 — Helpful

*2026-07-29, version 7.1.0*

Very helpful and quick. Can ask this anything, and get insightful and helpful advice along with resources from where the info came from

### 5/5 — Peace of mind

*2026-07-29, version 7.1.0*

The Joy app has truly given me peace of mind, especially when I have pressing or burning questions about my baby’s growth, how can I help better as a parent, or what to prepare for milestone wise.

## Frequently asked questions about Joy

### What does the Joy Parenting Club app do?

This app provides 24/7 access to certified parent coaches, smart tracking tools for baby's needs like feeding and sleep, and expert guidance through articles and videos. It aims to help parents understand their child's needs better and navigate common parenting challenges.

### What are the key features of Joy Parenting Club?

Key features include round-the-clock support from certified parent coaches, intuitive tracking for feeding, diapers, and sleep with pattern analysis, a library of expert articles and video guides, and exclusive member discounts on baby essentials.

### How much does Joy Parenting Club cost?

The app is free to download and use, offering in-app purchases. This likely includes access to premium features, coaching sessions, or specific content modules beyond the basic offerings.

### Who is Joy Parenting Club for?

This app is designed for parents who are looking for support, expert advice, and tools to help them manage the challenges of raising children. It caters to parents of newborns through preschool-aged children, offering guidance for various developmental stages and common issues.

### Can I share tracking information with others?

Yes, the app allows you to share updates and tracking information with caregivers. This feature helps ensure everyone involved in the child's care is on the same page and can benefit from the personalized insights provided by the app.

## Version history (last 5 releases)

### 7.2.1 — 2026-08-10

Looking to find for that chat on sleep you had with Sandra last week? Your conversations are now saved. With Chat History, you can pick up right where you left off.

P.S. If Joy is helping you as a parent, a quick review means the world to us - it helps other families find the support they need.

### 7.2.0 — 2026-07-30

Looking to find for that chat on sleep you had with Sandra last week? Your conversations are now saved. With Chat History, you can pick up right where you left off.

P.S. If Joy is helping you as a parent, a quick review means the world to us - it helps other families find the support they need.

### 7.1.0 — 2026-07-06

Not sure what to ask? Now when you open Joy, you'll find few suggestions to help you get started - tap one and your Parenting Expert picks it up from there, with more ideas always a tap away. 

And when you'd rather talk things through, you can now book a video call with a Parenting Expert, through Joy Connect. Whether it's a quick question or a proper face-to-face chat, you can get the help you need.

### 7.0.0 — 2026-06-18

We've given Joy a fresh new look to help you find what you need, faster. Tracking now has its own dedicated home, so logging feeds, sleeps and diapers is just a tap away. We've redesigned the app's navigation around the things that matter most to you and made it easier than ever to discover our team of experts - here to support you whenever you need them.

P.S. If Joy is helping you as a parent, a quick review means the world to us - it helps other families find the support they need.

### 6.7.0 — 2026-05-29

We've been making Joy smarter from day one. New parents will now receive nudges to build a tracking habit in baby's first month - tap to log, and on day 28, Emily summarises everything you've captured. We've also added a gentle prompt in Chat to help you stay in the loop with notifications, made it easier to discover the Tracking feature, and tidied up a few things including region-specific bottle units and the correct shop for UK users.

P.S. If Joy is helping you through those early weeks, a quick review means the world to us - it helps other families find the support they need.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*