# Joylux Menopausal Health App — user reviews

> 114 indexed App Store user reviews of Joylux Menopausal Health App by Joylux Inc., rated 4.70/5 from 3,959 ratings.

- Source: https://appshunter.io/ios/app/joylux-menopausal-health-app/id1569976455/reviews
- App overview in markdown: https://appshunter.io/ios/app/joylux-menopausal-health-app/id1569976455.md
- Rating breakdown: 5★ 3,434 · 4★ 232 · 3★ 95 · 2★ 50 · 1★ 148

## What do users think of Joylux Menopausal Health App?

Overall sentiment: negative

**Pros**

- 🚀 Lightning-fast app
- 👍 Intuitive and user-friendly
- 🔋 Helpful for managing menopause symptoms
- 🚀 Efficient device and app integration

**Cons**

- 🐛 Frequent connection issues and app crashes
- 🔍 Unreliable session tracking and data logging
- 💰 Expensive device and subscription model
- 🤖 Poor app performance after updates
- 📢 Annoying marketing prompts and upsells

**Commonly reported bugs**

- App freezes and crashes
- Device connection issues
- Inaccurate session timers
- Lost user data after updates

**Most requested features**

- Dark mode option
- More customization options
- Improved session tracking and history
- Better integration with other health apps

## Newest reviews (14 of 114)

### 2/5 — 2 Stars bc of app

*2026-07-28, version 5.8.37*

The device is fine. The app is irritating. You have to sync the app with your device, which is annoying. Then the app loses the connection if you get out of the app while your “10 minute session” is going on. There’s nothing in the app to hold my attention for 10 minutes. I don’t care for it.

### 2/5 — Not much change

*2026-07-20, version 5.8.35*

I have been using Joylux for over a month now with very little change.
Not sure how long it takes to see changes but so far I’m pretty disappointed

### 3/5 — Joylux

*2026-05-12, version 5.8.32*

I have had the Joylux for over a year. I do feel the device itself helps but don’t pay extra for the app because it never works a whole session. It continually loses connection and if you reach out to customer service the fix is to uninstall app and reinstall app which might give you one complete session.  It is beyond frustrating.

### 4/5 — Adding custom notes

*2026-03-29, version 5.8.24*

I just started using the device and app, I really like being able to take control on my health and feel this device is a valuable tool to use. I would like to see a comment section in the symptom tracker & customizing with comments in the calendar to easily see what occurred and when.

### 2/5 — Ok

*2026-03-26, version 5.8.24*

After really seen any improvement in tightness

### 4/5 — Okay app

*2026-03-19, version 5.8.23*

If you miss a session the calendar doesn’t extend. All the links to purchase or upgrade are USA not Canada. Every time I open app it wants me to set up an account so I have to close and reopen for it to realize I have an account an am in the middle of a session. I do like the articles to read.

### 2/5 — Notifications don’t work

*2026-02-08, version 5.8.15*

I’ve never received a reminder or a notification since I downloaded this app two months ago, even though all of my seething are correct. I need those alerts to remember to log symptoms. L the app isn’t

### 4/5 — It’s Ok

*2026-01-14, version 5.8.12*

I’d heard about infrared treatment! And when I discovered a home option, I was excited! But, then disappointed to find that you need to purchase a plan to get full benefit and that the device is controlled in the app. You get 6 minutes until you subscribe, that sucks! I like the treatment but not the plan! You feel trapped because once you have the device, you’ve already invested too much to turnaround! I don’t think I would have purchased it if I’d been aware!

### 3/5 — The jury is still out

*2025-12-10, version 5.8.6*

Not user friendly. The packaging is not clearly marked. I paid for upgrade, which includes what? The app? Also the device is only designed to last 2 years? Are replacements offered at a deep discount? This information should be disclosed.

### 1/5 — Not sync

*2025-07-15, version 5.4.2*

Unit will not connect. App is freezing up.

### 4/5 — Won’t stay connected

*2025-07-05, version 5.4.0*

I noticed the app loses its connection to the device several times while in use.

### 3/5 — App is stuck

*2025-06-30, version 5.3.0*

I have had this app for 1/5 years now and it is not working. It seems that the people at Joylux is not updating and fixing problems. Not a good thing at all. I am very disappointed.

### 1/5 — Would be good if app worked

*2025-05-13, version 5.0.7*

I paid the EXTRA $99 and the app works 40% of the time?!?!?

### 2/5 — Still can’t use app

*2025-05-03, version 5.0.5*

The device actually seems to be helping, but the app is worthless. The new update didn’t fix the issues for me. I deleted the app and reinstalled the new one, but am having the same issues. It takes up to five minutes for the app to actually open, or it just crashes. At this point, I’m giving up on the app and using the device by itself.

## Most critical reviews (10 lowest-rated)

### 1/5 — Can’t Connect

*2026-08-03, version 5.8.37*

I have tried repeated to connect my device to the app but I keep getting the message that Bluetooth was refused or something similar. I have deleted the app & downloaded it new twice with same problem. I have iphone 15.

### 1/5 — Bluetooth connection

*2026-04-16, version 5.8.31*

App loses connection with device constantly. Even with the phone right next to device. It has been endlessly frustrating

### 1/5 — Disconnects frequently

*2026-03-22*

The app disconnects frequently and shuts down the red light. When you contact customer support, they send an automated response telling you to recharge etc (when the wand is fully charged). 
I’m increasingly feeling scammed by this company. 
3 months into treatment and I don’t notice any difference. 
So I think the device is probably a scam, and the app is definitely not technically maintained. Shame on JoyLux for preying on women and selling a faulty product and furthermore creating an unsupported app.

**Developer response:** Thank you for your review. vFit is clinically validated, and we  recommend using vFit 3x a week consistently, alternating days for 8-10 weeks. Results may vary from person to person. Please delete your current Joylux app and reinstall the Joylux Menopausal app from your app store. Please make sure your device is fully charged, and your phone is not reverting to the power-save mode (screen shutting off) during a session. The Joylux App is optional for vFit use and it can be used manually without the app as well. Please contact us at info@joylux.com/ 844.872.8578 allowing us to provide additional assistance and support.

### 1/5 — Account setup

*2026-01-18, version 5.8.12*

I can’t even create an account with the app. It’s not letting me move past the creating a password screen, even though I met all of the requirements for the password and tried multiple variations of passwords and it still didn’t accept it.

### 1/5 — Device loses connection 3x a session

*2025-11-25, version 5.8.2*

We have good wifi. The device will connect initially but every time I use it, it disconnects several times and I have to bring my phone from my pillow to my belly? Special firewall? I just updated the app so maybe it’s improved, but this has been quite distracting from the process. I cannot tell yet if the device is improving my health-  1 star is a review of the connectivity issues.

### 1/5 — Needs improvement

*2025-11-04, version 5.7.3*

Loses connection to device constantly even when device is right next to it. App update eliminated calendar with history which was helpful.

### 1/5 — Painful to use

*2025-10-28, version 5.7.2*

For me, it is extremely painful to use. I tried many  times over a three week span and just gave up due to the excruciating pain. Yes - I used plenty of  lubricant. It’s just too big and is not at all flexible. I’d rather shop for something comparable instead of continuing to inflict pain on myself. I wanted it to work as I’m a believer in red light therapy, so I will be in the market for something a little easier to insert; if it’s not out there already, hopefully it will be soon. Surely I cannot be the only woman who is experiencing pain with this product.

### 1/5 — The red light does not work!!

*2025-10-18, version 5.6.0*

I’m very disappointed that  the red light does not work!  It was  very expensive.  I would appreciate if the company would email me back a response to this defective product.

### 1/5 — Doesn’t log sessions

*2025-09-26, version 5.5.6*

Even when you do the sessions in the app, it doesn’t log it on the calendar.

### 1/5 — App keeps dropping connection

*2025-07-27, version 5.4.3*

App keeps dropping connection w infrared device, keep having to pair the device to the app on iPhone- except for the infrared the device/app is not worth it

## Most praised reviews (10 highest-rated)

### 5/5 — Fantastic!! Worth every penny!

*2026-08-08, version 5.8.37*

This device works. I did a lot of research on the device. I even looked into more expensive treatments but i couldn’t afford. I have had 3 children and felt i needed a little improvement. 😉. It definitely works. I just recommend to my sister and my best friend. They said they would try especially after I read them all the 5 star reviews!! 🩷🩷🩷

### 5/5 — Buy it today!

*2026-06-18, version 5.8.34*

This device changed the quality of my life and the education included in the app helped me understand the changes in my body. It’s a whole new world for me after just a few months of use. I feel like a much younger woman now in terms of pleasure and every aspect of my bladder health.

### 5/5 — Juicy p****

*2026-05-29, version 5.8.32*

The red laser increased moisture and eliminated itchiness in a short period of time. With maintenance I keep everything feeling more normal. This is a purchase I don’t regret.

### 5/5 — Don’t Hesitate

*2025-08-01, version 5.4.3*

I am absolutely thrilled I bought the vfit. I actually look forward to using it!  In 2 weeks, it has already helped!

### 5/5 — Joylux

*2025-07-20, version 5.4.3*

So far, I’ve only used it several times and I can feel a difference already. This is incredible.

### 5/5 — It really works !

*2025-05-18, version 5.0.7*

I’ve been
Using for over two weeks and I can tell it’s already improved my issue. Thank goodness!!!

### 5/5 — Excited for the change

*2025-03-23, version 4.3.6*

I’m so ready for this chapter in my life I have been having a hard time with my confidence as far as my lady issues and I feel that this will help a lot in that department I’ll come back in 6 weeks to update you guys on how the product worked for me wish me luck

### 5/5 — Joy lux

*2025-02-10, version 4.3.5*

Positive

### 5/5 — amazing device & app

*2024-10-08, version 4.2.8*

love it!!!!

### 5/5 — CD

*2024-06-29, version 4.1.7*

I ordered it and it came in same week.  Charged it and loaded the app and it was very easy.  I decided to go with the basic plan and not pay a monthly fee.  Seems very straightforward.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*
