# JoyReels - Enjoy Short Dramas — user reviews

> 2,519 indexed App Store user reviews of JoyReels by UREELS PTE.LTD., rated 4.50/5 from 11,157 ratings.

- Source: https://appshunter.io/ios/app/joyreels-enjoy-short-dramas/id6465895541/reviews
- App overview in markdown: https://appshunter.io/ios/app/joyreels-enjoy-short-dramas/id6465895541.md
- Rating breakdown: 5★ 8,998 · 4★ 850 · 3★ 255 · 2★ 159 · 1★ 895

## What do users think of JoyReels?

Overall sentiment: negative

**Pros**

- 🎥 Entertaining short dramas
- 📺 Great stories and characters
- 👍 Friendly for old devices
- 🙌 Hooked on the content

**Cons**

- 💰 High cost of coins/episodes
- 🤑 Money-hungry with ads and paywalls
- 🤔 Inconsistent coin rewards
- 🔁 Recycled/repeated content

**Commonly reported bugs**

- Coins disappearing after purchase
- App crashing or freezing
- Incorrect episode progression
- Login issues with Facebook

**Most requested features**

- More free episodes or coins
- Ability to skip episodes in a series
- Weekly/monthly subscription option
- Improved login and account management

## Newest reviews (16 of 2,519)

### 2/5 — Annoying and expensive

*2026-08-24, version 5.24.0*

I wish it was like the other apps where you have a limited amount of ads you can watch to unlock episodes instead of doing stupid things to get coins I love the shows but it’s dumb to unlock them and every subscription is way too expensive

### 3/5 — Enjoy the stories, but they’re all incomplete

*2026-08-23, version 5.24.0*

I enjoy the stories but out of15 1 is “complete” and pending updates for over a week

### 2/5 — Charged more than advertised

*2026-08-23, version 5.24.0*

Instead of spending my time watching shows I’m on the phone with the bank 🫠 they charged me once the correct amount yet didn’t activate the subscription then tried to charge me again double

### 2/5 — Okay... little irritating

*2026-08-22, version 5.24.0*

The stories are good but it's a little irritating that they don't update them frequently or on any set schedule. So you end up waiting weeks for new episodes.
ETA: current shows (even popular ones) are hardly ever updated even though they're "ongoing" and more and more shows are added just to sit partially finished.

### 1/5 — Ridiculously expensive!

*2026-08-22, version 5.24.0*

I spent $20 on 2000 coins and even got another couple hundred bonus coins thinking it would buy me a good amount of episodes. But I didn’t even have enough to finish the series I’m watching! Ridiculous! Deleting immediately and they will never get my business again!

### 3/5 — They don’t finish the shows

*2026-08-22, version 5.24.0*

So many of the shows I enjoy are stopped at cliffhangers and never completed. Then they go and make a remake of the show they have already produced instead of finishing the first show. This has happened dozens of times, and I’m just done with the BS. Great shows but I’m not going to pay for a service that doesn’t finish the story.

### 1/5 — A con

*2026-08-22, version 5.24.0*

£8 for 3 episodes is a con. This one is way more expensive than all of the other apps I have added and watch the short dramas. Not even Netflix which is unlimited is anywhere near as expensive as this is. You can watch 101 (exaggeration but a lot) ads but need to watch 10 ads to see one short episode. I watch more ads than the videos

### 3/5 — Do better

*2026-08-22, version 5.24.0*

This is gotta be one of the worst reels app I have ever used to get coins and stuff like that they make it very difficult. They want you to read articles. Then when you try to press watch videos to gain coins, it forces you to read articles they do not do any free videos like most of these apps do at least 5 to 10 this will be my first time using this app and last time

### 2/5 — Paid but no access

*2026-08-22, version 5.24.0*

I paid for a weeks access and still can’t watch. Contact customer service and there is no response

### 1/5 — Scam

*2026-08-22, version 5.24.0*

There is no way to cancel your subscription !! Call your bank

### 1/5 — Don’t like this app

*2026-08-22, version 5.24.0*

Making me go to a 3rd party and to pay can forget that why don’t they put one on Apple don’t waste your money on week to week it’s a rip off for that amount

### 1/5 — AI Slop

*2026-08-22, version 5.24.0*

Horrible writing (because it’s AI, duh) and ridiculously priced

### 1/5 — Worst app ever

*2026-08-22, version 5.24.0*

This is the worst app I have ever used, still puzzled on how this got 4.5 stars. The app keeps crashing every 7 minutes and almost every episode. The support is the worst no one responds in a timely manner and they say is to exit the app and restart, how many times should I be doing that? 21 times in 2 hour window? . It’s not worth the subscription at all.

### 3/5 — Love the stories HOWEVER

*2026-08-21, version 5.24.0*

The stories on here are amazing unfortunately at least once during each show it glitches out and I have to completely close out and restart the app. Also you release copies of series you already have before finishing the ones you have. Ver frustrating. Wish you would finish some of the ones you already have first. And please fix the glitch issue both together are very annoying and frustrating.

### 1/5 — Subscription money taken but not working

*2026-08-21, version 5.24.0*

Avoid this company I have paid for a VIP subscription but they have not allocated it to my account just taken the money! I have tried to use their chat on the app 3 times and every time they have said they will put me through to the customer service team and every time they have not gotten back to me! Really poor customer service would definitely not recommend them they just take your money!

### 2/5 — lack of quality control for AI generated shows.

*2026-08-21, version 5.24.0*

I really don’t think anybody reviews the shows before they’re published. As there’s a lot of discrepancies for the AI generated.

They’re also adapting a lot of the newer shows from the books that they publish on joy read. But, unfortunately, a lot of of them have yet to be finished and it may take months for any updates. Which is extremely frustrating. Also, some of the extremely popular books were very confusing to watch.. Is there a lot of discrepancies and confusing scenes? Basically they’re popping out. A lot of shows to make the money but very limited quality control.

## Most critical reviews (10 lowest-rated)

### 1/5 — avoid

*2026-08-25, version 5.24.0*

this app charges terrible prices while using ai content trying to force people to repetitively pay for coins. put your money else where. the app uses ai reviews to cancel out the negative ones, try’s forcing people to follow several social media accounts and honestly just isn’t worth the money.

### 1/5 — Incomplete stories

*2026-08-25, version 5.24.0*

The stories never have an ending.

### 1/5 — totally broken

*2026-08-25, version 5.24.0*

you can get bonuses for watching ads, whenever you start watching the ads it never stops and there is no option to close it. so you watch and they don’t give you bonuses. apart of that it’s crazy expensive- 60$ for all serials membership- insane

### 1/5 — quadruple ( genius)

*2026-08-24, version 5.24.0*

Wonderful-but I can’t get past the hospital scene I pay PLUS I touch continue and we go to your catalog that does show the film.. I don’t feel that hour and hours are spent trying to SEE THE MOVIE ALL OF IT

### 1/5 — Ripped off

*2026-08-23, version 5.24.0*

I paid for a subscription. The payment was not applied to the app. I’ve contacted customer service 3 times with no response and now the subscription term has expired without watching a single drama. Ripped off! Beware!

### 1/5 — Payed and ep didn’t unlock

*2026-08-23, version 5.24.0*

I payed $ 19.99 for over 3000 coins only to not be able to claim and the episodes are still locked, also it keeps asking for payment to unlock the new episodes. So, I got scammed.

### 1/5 — Waste of time

*2026-08-23, version 5.24.0*

App doesn’t give much coins for watching adds, episodes are very expensive. I deleted app literally a half hour after install.

### 1/5 — Scam

*2026-08-23, version 5.24.0*

It's not worth it when you try to skip to another episode it wants you to pay the vip price even if you pay 20 dollars for the 2000 coins it will keep trying to make you pay more I contacted Apple and reported fraud already

### 1/5 — Horrible customer service

*2026-08-23, version 5.24.0*

I made a purchase and looked up how to
Cancel - I contacted support via text and email.
The email came up
Undeliverable and texting ignored my request to
Speak to a rep
- now I have to cancel a cc and filed a report

### 1/5 — RIP OFF!!!!!

*2026-08-22, version 5.24.0*

The amount of money required to watch ONE show is obscene!!!!  30.00 USD?!?!?!?!   Disgusting!!!!  This app is a FRAUD!!!

## Most praised reviews (10 highest-rated)

### 5/5 — Addictive Much

*2026-08-24, version 5.24.0*

I’m in love with all the characters and stories

### 5/5 — Awesome

*2026-08-23, version 5.24.0*

Great and very interesting story. Love it and thanks. Great plot too .I highly recommend this series to anyone who is interested.

### 5/5 — It a joy

*2026-08-23, version 5.24.0*

Love love love

### 5/5 — This is a 0 star review btw

*2026-08-23, version 5.24.0*

I put this 5 stars so you could see this at first they let you watch 12 episodes and they make do task for each episode you watch do not install

### 5/5 — Genius quadruplets

*2026-08-19, version 5.23.0*

Super love it!

### 5/5 — 😍😍

*2026-08-17, version 5.23.0*

The quality and the story it’s really good in the app

### 5/5 — Won’t take gift card visa

*2026-08-16, version 5.23.0*

Can’t sign up for the application if I want to use a gift card visa to purchase points.

### 5/5 — App hängt brutal

*2026-08-12*

Ansich tolle App , super Geschichten und coole Darstellung der fiktiven Personen . Aber , wieso zahle ich 35 Euro pro Woche für endlosen stream in der Zeit und dann hängt die App die ganze Zeit . Find ich bescheiden wenn nicht richtig sch… dann ich seh ich weniger wie mit Punkte zu sammeln . Und das für 35 Euro pro Woche vip 
Deshalb nur zwei Punkte !

### 5/5 — Joy reels

*2026-08-09, version 5.23.0*

I love it

### 5/5 — Great App

*2026-08-08, version 5.23.0*

To have this is enjoyable and the soap opera are amazing

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*
