# JoyRide: Book Moto Taxi & Car — user reviews > 181 indexed App Store user reviews of JoyRide by JoyRide PH Corporation, rated 4.79/5 from 2,388 ratings. - Source: https://appshunter.io/ios/app/joyride-book-moto-taxi-and-car/id1482083123/reviews - App overview in markdown: https://appshunter.io/ios/app/joyride-book-moto-taxi-and-car/id1482083123.md - Rating breakdown: 5★ 2,125 · 4★ 122 · 3★ 43 · 2★ 17 · 1★ 57 ## What do users think of JoyRide? Overall sentiment: neutral **Pros** - 👍 Easy to deal with rider - 👍 Helpful and polite - 👍 Courteous and kind - 👍 Safe and smooth driving - 👍 Friendly and accommodating - 👍 Efficient and convenient - 👍 Fast and reliable service **Cons** - 🚫 Doesn't support foreigners - 🚫 Rude and choosy drivers - 🚫 Drivers don't give change - 🚫 Long wait times for riders - 🚫 Inaccurate GPS tracking - 🚫 Drivers miss turns and get lost **Commonly reported bugs** - App registration issues - Frequent app crashes - Incompatibility with older devices **Most requested features** - Allow international phone numbers - Provide real-time trip updates - Enable digital wallet payments ## Newest reviews (10 of 181) ### 3/5 — Difficult map location *2026-06-25, version 8.6.0* Finding addresses and your location in the in-app map is difficult. Changing the point of location adjusts automatically misplacing your location. ### 2/5 — Rude Riders *2026-06-16, version 8.6.0* Joy rider riders a are very Rude and are very good at canceling or wasting your time they accept a ride keep you waiting for and at the end they cancel I am so disappointed ### 2/5 — Compared to Grab it’s poor *2026-06-15, version 8.6.0* Compared to Grab it’s poor. I can’t see where the drivers are. For someone reason I can’t ring or Message the driver. This causes a problem more for the Drivers and often leads to cancelled bookings ### 2/5 — Not as Grab *2026-03-25, version 8.5* Bit annoying to keep notifications on for joyride because they keep on sending me adverts for their discounts. Their messaging function doesn’t work very well for me as It’s gone via text message compared to Grab which is via their Internet messaging system that grab can also read in case of dispute. Also you can’t track the process and location of the rider pre-ride or During the ride ….unlike Grab. ### 4/5 — Add ETA *2026-01-24, version 8.3* Joyride is good and often affordable, but one thing it needs is adding the ETA of drivers. It’s been a couple of years since I’ve raised this as a review also but until now it’s not been implemented idk why. Other apps are able to do it, so why can’t joyride? ### 1/5 — Time wasting app *2025-02-18, version 6.3* The payment process does not work, JR Pay/Maya does not accept any of four card. Very disappointing/frustrating. ### 1/5 — Doesn't support foreigners *2025-01-19, version 6.2* How about letting foreigners use the app too. We need to get around the city when we visit! ### 1/5 — Mga driver na salbahe *2024-12-19, version 6.2* Salbahe mga rider sa pilipinas mga choosy mga ayaw magsi pick up malalaki na ang ulo dapat sa mga yan hindi suportahan mga salot lang din eh ### 3/5 — Review *2024-10-28, version 5.22* I have been using joy ride for sometime and I’ve noticed the drivers never have change. So I tried loading to my wallet. However today again I had insufficient balance in joyride wallet so I had to use cash. Again go change. It’s not a big change it’s just 13 peso change. One rider showed me 1000 and 500 saying he had no change at all. I would like to pay the amount set in the app please. ### 1/5 — Beware of scum bags *2024-10-03, version 5.21* You must have exact money to pay them if not they will not give you back the change ## Most critical reviews (10 lowest-rated) ### 1/5 — No drivers available *2026-07-29, version 8.7.0* Always waiting for a driver no driver’s available or the driver cancels Sucks! When i order on Grab driver is always available! ### 1/5 — Can’t even get an ETA *2026-07-22, version 8.7.0* Di ma track or maka pag send ng link kung asan naba u g driver ### 1/5 — Taking too long to book rides *2026-04-02, version 8.5* This app is not good for taxi service. You got to wait an hour just to book. ### 1/5 — Always asked to Cancel *2025-11-23, version 8.1* Joyride’s service has become extremely disappointing. Every time I book, the riders keep asking me to cancel because they say a 4 km pickup is “too far,” which is ridiculous for a transport service. Even when I clearly give instructions on the fastest route, they still end up canceling. It’s such a waste of time and effort. ### 1/5 — Mga tanga *2025-09-30, version 8.0* Wlang kwenta apps to, mga riders nyo mga napakawalang kwenta namimili ng isasakay ambabaho ng helmet ### 1/5 — Tang ina nyo *2025-08-22, version 7.0* Wlang kwenta!! Napakabagal dumating, ambaho ng mga helmet at antagal makapag book.. sa madaling saling nakaka putang ina tong joyride nato ### 1/5 — Taken for a Joyride (by the driver anyway) *2025-07-27, version 7.0* I booked my first ride with your app on Saturday from Brentwood Suites QC to Via Appia Hotel Tagaytay. I was quoted about 1,800. My driver charged be an extra 500+ for tolls even though I saw two toll transactions first for 129 and second for -23. I ended up giving him a total of 2500 with tip. But now I realize I was "taken for a joyride" by the driver. This is the first time in three months in the Philippines that I've been cheated. I don't even see this one transaction in my joyride history. I will never use this app again. Back to Grab. Extremely disappointed! ### 1/5 — No card payment *2025-07-06, version 6.9* So, no card payment per ride, you will have to add money to the account “top up” and then use to as payment method. The minimum top up is 200, this is garbage and a way to keep you only using this app to consume your funds. Very bad idea not recommended. ### 1/5 — Complain *2025-07-03, version 6.9* Sana inaayos nyo ng mabuti service nyo. Nang haharass sa calls yung rider nyo! ### 1/5 — Never *2025-04-04, version 6.5* Will never book grab car, rude driver ## Most praised reviews (10 highest-rated) ### 5/5 — Speedy response *2026-06-09, version 8.6.0* Kudos for a quick response, smooth pick up and delivery. Very satisfied for the service afforded. ### 5/5 — Rider’s review *2026-01-09, version 8.3* Super bait po ng rider eventhough matagal na receive yung item ### 5/5 — TOPTIER QUALITY SERVICE⭐️ *2025-08-13, version 7.0* Honestly, never ako na disappoint sa mga riders. Worth the wait. They never cancel. Always respectful. Gears and motorycyles are in good quality and shape. Smoothest ride as usual! 🎉✨🙏 God Bless sa mga riders!!! ### 5/5 — Very trustworthy *2025-06-14, version 6.8* Thankyou so much rider 👏🏻👏🏻 ### 5/5 — My trip experience *2025-01-25, version 6.2* Easy to dealt with rider. A thousand thumbs up! ### 5/5 — Foreigner from Canada *2024-12-17, version 6.1* Helpful and polite ### 5/5 — Good ride *2024-11-09, version 5.22* Good rides nice guy ### 5/5 — Ariel Bernat *2024-09-28, version 5.21* Ariel was very courteous. His car was very clean and also smelled clean and fresh. My husband and I were very comfortable and enjoyed the ride to our destination. God bless Ariel in all his drive and car services. ### 5/5 — Positive Feedback *2024-09-26, version 5.21* Well recommended!⭐️🌟⭐️💫✨ ### 5/5 — M *2024-08-06, version 5.18* Clean polite safe driver The motor needs suspension it can be uncomfortable at times Remeber if u are a foreigner a small tip gose a long way --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*