# J.P. Morgan PaymentNet Mobile — user reviews > 20 indexed App Store user reviews of J.P. Morgan PaymentNet Mobile by JPMorgan Chase, rated 1.70/5 from 41 ratings. - Source: https://appshunter.io/ios/app/jp-morgan-paymentnet-mobile/id1567370185/reviews - App overview in markdown: https://appshunter.io/ios/app/jp-morgan-paymentnet-mobile/id1567370185.md - Rating breakdown: 5★ 7 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 34 ## Newest reviews (9 of 20) ### 1/5 — Doesn’t work *2022-08-24, version 1.58.2* I have a JP Morgan travel card with my company and log into that account from my computer on a regular basis. I am unable to log in from this app. I always get an alert saying that my username or password is incorrect. ### 1/5 — Unable to Login *2022-07-20, version 1.58.2* I know my log in credentials are correct, I just logged in on the website without issue. Removing the app. ### 1/5 — Does not work *2022-06-24, version 1.58.2* It won’t work. Keep telling me my username or password is wrong. ### 1/5 — Worthless App *2022-06-22, version 1.58.2* Don’t waste your time. This app will not accept login credentials. Customer support says the app isn’t released yet. What a waste of time! ### 1/5 — This App is useless *2022-05-02, version 1.58.2* I have tried logging on multiple times over the course of a few weeks now and it just keeps telling me that my user id or password are wrong. I know that isn’t the case because I can log in online no problem. Hopefully they get this issue fixed because it would be very useful , but until then just going to uninstall it. ### 1/5 — Same problem as other users *2021-11-05, version 1.53.2* Will not let me log in using the same username/password as on the desktop. ### 1/5 — Doesn’t Work *2021-10-20, version 1.53.2* App says my password is wrong but it works fine on the desktop website. Need to update this app! ### 1/5 — Login Does Not Work *2021-10-08, version 1.53.2* Both my username and password don’t seem to work on the app, despite being able to login on desktop/mobile browser. PLEASE FIX ### 1/5 — Not Working *2021-09-30, version 1.53.2* I logged on and it says my userid and password are wrong but both work on the website. I try help or support on the app and both are not working. Not worth having it seems. ## Most critical reviews (10 lowest-rated) ### 1/5 — Log in issue *2023-08-21* Says user name and password is wrong on the app however I can log in from a desktop computer just fine. Seems like an app issue.. been over a year still no fix ### 1/5 — Scam App? *2023-07-20* Did someone make this app to steal usernames and passwords? That’s exactly what it seems like as everyone has the same issue and the dev has zero response. Can’t log in on the app, able to log in from computer just fine. ### 1/5 — You can’t log in *2023-05-25* It doesn’t log in it keeps telling you wrong ID and Password. So it’s useless. ### 1/5 — Can’t login *2023-04-08* Looks like people have been complaining about this for over a year since every single review has the same comment. If you can’t log in, what’s the point? If you don’t care, just remove the app from the App Store. ### 1/5 — I agree - the app is useless *2023-03-04, version 1.58.2* I always have problems logging in to the browser website and it appears that the same problems transfer to the app as well. Ridiculous. Be better. ### 1/5 — Doesn’t work *2023-01-31, version 1.58.2* Still can’t log into the app. Not worth installing ### 1/5 — Can’t login *2023-01-19, version 1.58.2* Says my user name and password are wrong. But they aren’t… kinda worthless. But would have been great to have this as a mobile app. ### 1/5 — App So Bad *2022-12-28, version 1.58.2* The app is so bad I have changed my password over 10 time and still ain’t getting access. This is frustrating and it need the be worked on. With the name behind this app, I wouldn’t never imagine kind of error been on it. ### 1/5 — Waste of time *2022-10-21, version 1.58.2* Won’t accept log in credentials, and JPMorgan support says it’s not ready for release yet. Well then why is it in the App Store? Crickets… ### 1/5 — Can’t login *2022-09-26, version 1.58.2* App is worthless if you can’t login. Change password on the app. App tells me it’s wrong. Then I login with new info online no problem. Should probably get that fixed……. ## Most praised reviews (1 highest-rated) ### 5/5 — Enablement Required *2021-12-18, version 1.55.10* Works great!!! Make sure your company is enabled for the Mobile App, otherwise your login won’t work! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*