# JPS Virtual Care — user reviews

> 6 indexed App Store user reviews of JPS Virtual Care by Tarrant County Hospital District, rated 4.80/5 from 279 ratings.

- Source: https://appshunter.io/ios/app/jps-virtual-care/id1441813499/reviews
- App overview in markdown: https://appshunter.io/ios/app/jps-virtual-care/id1441813499.md
- Rating breakdown: 5★ 257 · 4★ 10 · 3★ 5 · 2★ 1 · 1★ 6

## Most critical reviews (6 lowest-rated)

### 1/5 — Horrible. No providers available

*2020-07-12, version 12.0.627*

Horrible. Doctors are supposed to be available after noon on Sunday yet everyone is offline. The ONE doctor that showed available went offline before I could finish the registration. And what is the “Suffix” number on my insurance card? My card does not have that, and the app wouldn’t let me move forward with typing something in.

### 1/5 — Not worth it

*2020-04-25, version 12.0.627*

Dr didn’t even listen to what I was telling her and charted that my symptoms where resolved when they were clearly not, I mean why else am I calling. 
WebMD is better than this.

### 3/5 — Frustrating

*2020-08-05, version 12.0.627*

This app is a great concept if it works.  I paid $30 to speak with a nurse practitioner and she prescribed medicine for my sons eye.  At the pharmacy, they said it was called in then called again and cancelled the prescription.  I have no way to contact the online provider, maybe a glitch in the messaging department, unless I pay another $30.  It is frustrating!

### 5/5 — Great!

*2020-06-27, version 12.0.627*

Great experience the Doctor was very pleasant and concerned would recommend to family  thank u!

### 5/5 — First virtual visit

*2020-06-27, version 12.0.627*

My first virtual visit ..Dr Foran was very helpful ,and caring..  I’d highly recommend her.
Jill Ericson

### 5/5 — Excellent experience

*2020-04-15, version 12.0.627*

Thank you so much for the assistance. I highly recommend this app.

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*