# JRG Rewards App — user reviews > 29 indexed App Store user reviews of JRG Rewards App by Joseph Richard Investments Ltd., rated 5.00/5 from 1 ratings. - Source: https://appshunter.io/ios/app/jrg-rewards-app/id1321907054/reviews - App overview in markdown: https://appshunter.io/ios/app/jrg-rewards-app/id1321907054.md - Rating breakdown: 5★ 1 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 0 ## Newest reviews (9 of 29) ### 4/5 — Easy app *2022-01-17, version 573* The app is easy to use but I really wish you could transfer gift cards into it. I have several cards for JRG but unless I pay through the app I don’t accumulate points. ### 3/5 — Hmm... *2019-08-20, version 1.28.30* Exciting crashes every time I add a balance, but otherwise...it works? Yay? ### 3/5 — No tipping the staff *2019-05-30, version 1.28.24* Is there an issue when it comes tipping the server/bartenders ? Some of the tips get lost during the transaction; can you double check that please? ### 4/5 — Saturday’s at the Townhall *2019-03-02, version 1.28.21* We love our Saturday brunches and of course the music playlist!😉 ### 3/5 — Unaware employees *2019-02-25, version 1.28.21* The server was unaware of the App itself and how it functions. I suggest JRG ensure their employees are trained for ease of use. Otherwise, the app works fine. However, there should be an option to add more funds during the transaction process if necessary. ### 5/5 — Love the JRG app *2018-10-04, version 1.24* How come I didn’t know about this app sooner. Keep up the great work JRG ### 3/5 — App crashes upon loading iPhone XS 12.1 *2018-09-23, version 1.23* App crashes upon loading under 12.1 on the XS. Can’t use it at all. Have used previously on iPhone 7 and 12.0 and it worked. ### 2/5 — Problems *2018-09-08, version 1.21* History crashes and does not credit payments to points earned. Starbucks had a year of test before it went full public. I know I was a early picked tester. ### 5/5 — Convenient and easy app *2018-05-25, version 1.12* Very user friendly and easy to collect points when hanging out at my favorite bars/restaurant or grabbing my weekend booze from the JRG liquor stores. ## Most critical reviews (10 lowest-rated) ### 1/5 — App doesn’t work *2022-07-26, version 575* When I try to sign in I get an error message “internal error”. There in no app support. How do I get my $200 back? Help! ### 1/5 — Don’t load $ - app is broken and no customer service! *2022-07-21, version 575* Loaded the app up each week as I visit Lively Hood weekly for trivia. Stopped working, tried deleting and reloading, updating password, etc. Contacted customer service and told waitstaff - nothing. ### 1/5 — You have to load money on the app to pay *2021-06-26, version 5.5.3* Super stupid, people just want to pay faster, not have to load up another card with cash. ### 1/5 — Password *2020-02-03, version 3.7.1* Not sure why your password has to be more complicated that my credit cards or bank account! ### 1/5 — No way to pay other than credit card *2019-06-28, version 1.28.24* Come on! It’s 2019! No excuse! ### 1/5 — Crashes before it opens *2018-08-14, version 1.19* Whatever the last update was made it useless. It crashes before it opens ### 2/5 — Love the app! *2023-07-30, version 576* Easy to use! ### 2/5 — Can’t load e-gift cards *2021-05-29, version 5.5.3* Great way to pay and get points. But can’t load e-gift cards, super frustrating glitch. ### 2/5 — Not updated for iPhone X *2019-04-15, version 1.28.21* This app hasn’t been updated for iPhone X. The top and bottom still overlaps with the notch and home button line. Overall the interface is quite foreign. The entire home screen including bottom nav is scrollable even though everything is already visible. Doesn’t feel like an iOS app at all. ### 2/5 — App use...PAINFUL!!! *2019-03-14, version 1.28.21* I’ve been a client of yours for a long time now but was invited to use your app... OK...let’s go with the times... The whole process was challenging...thank God I had one of your wonderful staff to help me out... I do not appreciate having to put in more money than what my bill amount is... I should be able to use your app like the machine & charge my credit card that you have on file with the exact amount of my transaction...none of that putting in a rounded amount to cover my charge. I feel taken advantage of... Upset...really upset! ## Most praised reviews (10 highest-rated) ### 5/5 — Easy way to pay *2022-03-04, version 573* I have used this app for about 4 years. It is very user friendly. Can pay the bill without waiting for the server…good for the times when the server is very busy. Also receiving rewards is awesome. ### 5/5 — 100% *2020-07-14, version 5.5.2 (552)* Such an easy app to use and the rewards add up fast ### 5/5 — Love this! *2020-03-26, version 3.8.7 (410)* I’m a huge supporter of this organization and was pleasantly surprised at how easy it was to set up the app! ### 5/5 — Easy! *2019-12-20, version 3.6.15* Wow! That was incredibly easy to use. Choose location. Choose server. Add tip. Done in a second! ### 5/5 — Used after a long time *2019-09-13, version 1.28.41* I was wondering if I’d remember how to use the app but it was so easy and quick. Everything went off without a hitch. I look forward to using it again. ### 5/5 — Great app! *2019-05-07, version 1.28.24* Really user friendly and fast ### 5/5 — Wow *2019-04-19, version 1.28.21* So easy! ### 5/5 — Review *2019-03-20, version 1.28.21* The app works great. Also, the value for $ continues to be the best in Langley. Derek ### 5/5 — Payment made easy *2018-11-30, version 1.27* Slick app and I get rewards to use it. Win win ### 5/5 — Good App *2018-10-04, version 1.24* Worked well and was easy to use --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-11.*