# JRNY® — user reviews > 440 indexed App Store user reviews of JRNY® by Treo, rated 4.60/5 from 20,745 ratings. - Source: https://appshunter.io/ios/app/jrny/id1413381639/reviews - App overview in markdown: https://appshunter.io/ios/app/jrny/id1413381639.md - Rating breakdown: 5★ 15,407 · 4★ 3,288 · 3★ 969 · 2★ 324 · 1★ 757 ## What do users think of JRNY®? Overall sentiment: negative **Pros** - 🚀 Responsive app - 👍 Great data collection - 👍 Enjoyable workouts - 👍 Seamless integration with Bowflex machines **Cons** - 🐛 Crashes and connectivity issues - 🔒 Privacy concerns around data usage - 💰 Expensive subscription - 🚫 Removal of free workout options **Commonly reported bugs** - Inaccurate calorie and distance tracking - Workout data not syncing properly - Fitness assessment getting stuck in loop - Subscription issues and lack of customer support **Most requested features** - Sync with Apple Health and other fitness apps - More workout variety and customization options - Improved music integration - Landscape mode for tablet users ## Newest reviews (12 of 440) ### 3/5 — Great app. Needs more and newer content. *2026-08-22, version 2.26.0* I’ve used the JRNY app with my MaxTrainer for almost 2 years. The app itself, its tracking features, and the adaptive workouts are great. The lacking element is new content. It seems Bowflex has never had a content update. A real shame. They ought to let other people develop new content that could be posted to the app. If they did so this would be a fantastic feature. ### 3/5 — Meh *2026-07-16, version 2.26.0* has potential but for the price they ask. not worth it ### 3/5 — Not fully able to use *2026-07-01, version 2.26.0* I can’t fully give the best review because I can only seem to use the app on my treadmill and it’s BXT6 model and I just learned about the JRNY app when I was looking for indoor bike so I decided to do the trial and purchased a BowFlex Velocore and I can’t use it on the BowFlex Velocore it says upgrade and it won’t allow me mirror from my phone, can’t get the Zwift app to work on it either so my trial is not working as I had hoped ### 2/5 — Shouldn’t be an app *2026-06-10, version 2.26.0* The app is fine and mostly does what it claims to, but there’s no way it should cost $13/month. All the functionality should be included either on the machine or in a free app that is bundled with the original purchase price. Paying an expensive subscription so I can use basic functionality on piece of equipment that cost $1,000 is insane. ### 2/5 — Will not record workouts *2026-06-05, version 2.26.0* Contacted support and told them watch data not going into JRNY. JRNY not recording workouts since the first one. Support said Apple Watch does not work with JRNY. I mean who knew? What a joke. Only records if I don’t use watch ### 3/5 — No more dumbbell workouts? *2026-05-13, version 2.25.2* I’m not sure why, but almost all the dumbbell workouts have been removed. I don’t know if this is a mistake or if they’re discontinuing the dumbbells after last year’s recall. ### 3/5 — Too glitchy for the price *2026-04-28, version 2.25.2* The amount of glitches you can expect in the app does not justify the cost. If I get an alarm or notification on the screen it will throw off the image and you’ll have to restart your workout or continue with a frozen image. I also wish there were unlimited skips with the music or at least let you curate your own playlist. ### 4/5 — Overall great App *2026-04-17, version 2.25.2* I have been using JRNY for three years now as an addition to my cardio routine. I absolutely fell in love with the platform instantly on my first workout and prefer it to other indoor cycling apps. A major drawback for me, that really caught me off guard, within the past year, was the removal of workouts greater than 55 minutes. Overall, there’s great variety of workouts (both HITT and leisure) for those who want to enjoy a workout less than 45 minutes. I’m really hopeful and optimistic that new workouts will be added back in the future for the endurance enthusiasts who love their cardio workouts!!! ### 4/5 — More workouts *2026-04-05, version 2.25.2* While I see a few additional 45 minute workouts, these have barely been updated in a year. I’m considering canceling within the year if more aren’t added frequently ### 3/5 — Improvement suggestions *2026-03-16, version 2.25.2* Love the app. Have been using it for a few years. Just have a few things that bother me. First, sometimes the workouts disappear without warning. I wish we could keep watching all the workouts. Second, I’d like to be able to edit the weights I used for workouts when I do the adaptive ones. Sometimes I forget and the wrong weight gets recorded. ### 3/5 — bugs with Apple watch *2026-03-13, version 2.25.2* If Apple watch gets disconected from treadmill, which has happened in all my workouts my program in jrny freezes and I have to start a new one ### 1/5 — Very poor *2026-03-12, version 2.25.2* I have to turn my Bowflex off and on 3 to 4 times before it works properly. The running screens just shut down in the middle of a run and often do not start up correctly. This can take 10-15 minutes before I can run. Very aggravating. ## Most critical reviews (10 lowest-rated) ### 1/5 — Crashes constantly *2026-08-24, version 2.26.0* Absolutely terrible. I paid £3500 for a exercise machine and have to pay another £20/month for the app and it crashes AT LEAST once a week. Cant even finish a workout without it just timing out. ### 1/5 — Maintenance Reminder *2026-06-18, version 2.26.0* The Bowflex JRNY maintenance reminder pops up every single time, every single time! Every time that it connects to Bluetooth. No associated schedule or timetable in which you need to see just what actually needs maintenance to be done. It’s just a redundant annoyance that you have to acknowledge before the program can run. ### 1/5 — Doesn’t work for m7 *2026-06-08, version 2.26.0* I am very frustrated that I can no longer use the bowflex app to track my workouts with my M7. This new app no longer supports the older machines. That’s very frustrating that I can no longer track my workouts. ### 1/5 — Bring back select tech *2026-05-28, version 2.25.2* How can you do this.... we buy the weights. We had an app. I had my exercises in the app and boom. Gone ### 1/5 — Nul *2026-05-06* Appli pas au point du tout, ça fait payer un abonnement et au final ça fonctionne même pas, aucun programme ne se lance, la partie explorer le monde ne lance aucune vidéo, on choisi on fait démarrer et bam on revient à la sélection des pays encore et encore, une vraie arnaque, quand on fait payer un abonnement on fait en sorte que tout fonctionne c'est le minimum! ### 1/5 — Don’t bother *2026-04-30, version 2.25.2* This app replaces the SelectTech app. It completely sucks because you can’t do anything without a subscription. They took a good app and crapped all over it because they wanted to make more money. Don’t even waste your time downloading and creating an account. ### 1/5 — M6 *2026-04-23, version 2.25.2* I purchased this through bowflex and every few weeks it won’t allow me to use it unless I update the console which takes at least 25 minutes. Not convenient at all for a $1000 machine. ### 1/5 — Broken user interface *2026-04-17, version 2.25.2* You don’t get a keyboard, or a drop down to modify birthday, gender, or height in the profile creation. Can’t use the app if you can’t change settings ### 1/5 — Poor sync with Apple Health *2026-04-15, version 2.25.2* Doesnt sent the correct heart rate per session to my Apple Watch, also suddenly stopped sending calories. Wish I got a Peloton bike instead. ### 1/5 — Sometimes a little glitchy *2026-04-02, version 2.25.2* I love the large variety of workout options and connectivity to my Bowflex treadmill but sometimes the app gets super glitchy which either messes up my workout by cutting it short or it won’t load at all. But when it’s working properly it’s great! ## Most praised reviews (10 highest-rated) ### 5/5 — Best *2026-09-02, version 2.26.0* Best app to use for workout been using it for years dropped 80 pounds! ### 5/5 — Some fixes *2026-08-02, version 2.26.0* Should make it easier to search by exercise types. Integrated smart watches easier for HR tracking ### 5/5 — Frustrated *2026-07-27, version 2.26.0* This app is useless. The entertainment section is not working and I have rebooted both my schwin recumbent bike and my iPad. There is no customer service. The online help does not provide a phone number or link. I am really disappointed. The app had been working until yesterday. It worked for 15 minutes, then shut off the music turned off. How disappointing ### 5/5 — Awesome *2026-06-11, version 2.26.0* Refreshes me and my day. Improvement is visible. ### 5/5 — Best Treadmill App *2026-05-19, version 2.25.2* Great for journaling your progress ### 5/5 — Doesn’t link with Apple Watch! *2026-05-19, version 2.25.2* Disappointed I can’t pull my Apple Watch heart rate into app. Either via a companion Apple Watch app or another means ### 5/5 — Best self guided app *2026-04-24, version 2.25.2* I have used this app during and now post rehab. The coaches are excellent. The classes are from beginner to advanced and you can adjust daily as your body tells you. This app supports workouts without equipment. This investment is for life! ### 5/5 — Elliptical *2026-03-17, version 2.25.2* Always a great variety with the workouts ### 5/5 — Bowflex Max Trainer *2026-03-02, version 2.25.2* Been using the max trainer for some years now and it never fails to deliver a tough, satisfying workout. Interval training just works for me and I love to be tested! ### 5/5 — Challenging workouts *2026-01-18, version 2.24.0* I signed up for the trial period which I love that they offer 2 months instead of the typical 1 month like most other companies do. I love the variety of workouts. I absolutely love my new bike. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-11.*