# JSFCU Mobile Banking — user reviews > 25 indexed App Store user reviews of JSFCU Mobile Banking by Jersey Shore Federal Credit Union, rated 4.80/5 from 1,913 ratings. - Source: https://appshunter.io/ios/app/jsfcu-mobile-banking/id960830497/reviews - App overview in markdown: https://appshunter.io/ios/app/jsfcu-mobile-banking/id960830497.md - Rating breakdown: 5★ 1,728 · 4★ 104 · 3★ 33 · 2★ 9 · 1★ 39 ## What do users think of JSFCU Mobile Banking? Overall sentiment: neutral **Pros** - 👍 User-friendly app - 💡 Convenient online banking - 🚀 Easy to use **Cons** - 🐛 Login issues - 🐛 Compatibility problems - 🐛 Balance update issues - 🐛 Deposit processing delays **Commonly reported bugs** - Cannot log out of the app - App requires iOS update to function **Most requested features** - Zelle integration - Improved bill payment experience - Detailed transaction history and balance information ## Newest reviews (5 of 25) ### 3/5 — It’s pretty mediocre *2026-07-31, version 3.36.0* The interface and ui is fine but the way it shows transactions is kind of annoying and vague. Theres not a better way to talk to support through the app minus chat bots. Check deposit through mobile takes forever and doesn’t allow large amounts all at once. But most of other problems come from the bank itself and not the app. ### 3/5 — Need to fix balance updates *2025-08-11, version 3.25.1* Just started on this app and it’s great, the only thing holding it back from 5 stars is that it does not update my balance, which can be very frustrating. Other than that does what it needs to ### 3/5 — bill payer awkward *2023-01-07, version 2.48.0* I love my credit union, but I find the bill payer to be awkward, time consuming and annoying. Also the credit card is not well integrated into the online banking app. I wish they would fix it. ### 3/5 — Needs to refresh balances *2018-08-05, version 2.3.25* This app does not refresh balances until you open the app and pull down to refresh several times. Which can take a few minutes at times. I just had to refresh to show deposits from 2 days ago! ### 3/5 — EHHHH. *2018-07-19, version 2.3.24* Never wants to update. Constantly needing to delete and redownload app. Also need mobile check deposit. ## Most critical reviews (10 lowest-rated) ### 1/5 — Interface *2026-04-02, version 3.32.0* Banking has been rough since the beginning with jersey shore. Need to upgrade the interface!!!!!! ### 1/5 — Functional but Deposit feature needs work *2026-02-04, version 3.30.2* For checking balances, the app works fine. And for depositing small checks it usually works. But it’s frustrating when the app allows you to go through the entire process for a deposit, and then tell you the check is too large for mobile deposit. But by this point, you’ve already signed and written Mobile Deposit on the back. Seems like it should have said the amount was too high when you enter the amount. ### 1/5 — Can get into account *2025-12-18, version 3.17.0* My iPad is up to date, no new updates This app is saying IOS 18.4 update needed ### 1/5 — Online deposits *2025-04-03, version 3.21.0* Takes too long to clear ### 1/5 — Check Deposit *2024-12-19, version 3.18.0* When depositing a check, there is no notification from the bank, letting you know that’s a deposit was not received or rejected. If you don’t go on the app and verify, you’ll never know that it was rejected and the reason why it was rejected. ### 1/5 — Banking online issues *2024-05-17, version 3.12.0* I’m having the worst time with this online thing and I don’t know how to fix it. ### 1/5 — Update? *2024-04-11, version 3.5.0* It's ridiculous that I have to update my phone's software to use the app. Make the old version available. ### 1/5 — Why update iOS? *2024-03-25* This is dumb, why do I have to update my iOS? What if I don't want to? Guess I'm never using this app again. ### 1/5 — Customer service *2021-07-20, version 2.32.0* I called to ask about a loan and due to my circumstances makes me wanna take my money elsewhere after I get it wired to my account, they don’t help you at all and make you feel like you won’t get anywhere with your own money! ### 1/5 — Feedback on your phone app *2020-05-01, version 2.16.1* Awful app! Worst banking app out there. From both an interface and capabilities standpoint. 1) You are the only banking app that does not have a log out! 2) You need to show balance after each transaction (running balance) 3) Your transfers to an outside institution take 5 Days! You write a CHECK and mail it?! Absurd! Where are you ... in a time warp from the 1980s?! The app should be able to do an electronic transfer. If your vendor can’t do this, then you need a new vendor. I’d be glad to offer my services as a customer feedback representative. P.S. Just in case you think I am just an old lady who doesn’t know what she is talking about ... I am an inventor with a us patent on a financial service interface from 1990! ## Most praised reviews (10 highest-rated) ### 5/5 — App issues *2026-01-23, version 3.30.0* I can’t login to my account because I had another account that was closed but now I can’t login to this account! Why not??, ### 5/5 — Friendly Bank *2025-11-03, version 3.28.0* I am 69 Years Old and dealing with Jersey Shore is a pleasure.. The Branch is friendly and the Mobile Site is user friendly. ### 5/5 — On line banking *2022-09-06, version 2.44.0* I absolutely love it!! It is the best so easy!! I m so thankful for teller who took time to set it up!! I tried to do it by phone but it didn’t work I’m very unhappy I can’t send my messages without taking a nickname ### 5/5 — Northfield Office *2022-05-17, version 2.41.0* Personnel are all kind and efficient!!!! ### 5/5 — Great Banking App *2022-01-27, version 2.37.0* App is great, viewing balances and making transfers is easy. Viewing history is easy as well. ### 5/5 — App *2021-03-01, version 2.27.0* Great app. Easy to use ### 5/5 — Four Thumbs Up *2020-07-09, version 2.19.2* Love the convenience ### 5/5 — Almost perfect *2020-02-08, version 2.16.0* My only complaint is that there is no way to log out of the app. I guess swiping off the screen is the only way? ### 4/5 — Simple and functional *2026-01-26, version 3.30.2* Zelle would be nice. ### 4/5 — Cap Amounts *2022-08-21, version 2.44.0* It would be good to have a help/info button that describes caps and limits on how much and how many transactions can be within a given time --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*