# JSMobile. — Jira Service Management Portal

> Mobile portal for accessing and managing Jira Service Management customer requests. (iPhone/iPad app by Infosysta DWC LLC.)

- Source: https://appshunter.io/ios/app/jsmobile/id1395894388 (this page in markdown: same URL + `.md`)
- Developer: [Infosysta DWC LLC](https://appshunter.io/developer/962261152)
- Category: Productivity, Business
- Price: Free
- Rating: 1.00/5 from 2 App Store ratings · 2 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 55 MB
- Languages: American English
- Released: 2018-07-28
- Data updated: 2026-08-24
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/jsmobile/id1395894388/reviews.md

## What is JSMobile.?

Access your customer requests on the go with this user-friendly interface.

Keep on top of your requests and issues, no matter where you are.

JSMobile application allows you to access and interact with customer service requests on the go with this user-friendly interface.

With this app, you can:

Create and transition customer requests
Comment on the requests
Add multiple attachments to the requests
Get real-time push notification of important updates
Filter open requests, closed, created user

Note: To activate all of JSMobile's features, your support portal admin should install the JSMobile-Service Management Portal app on Atlassian Jira instance through this link.

## Key features

- Create and transition customer requests
- Comment on requests
- Add multiple attachments
- Real-time push notifications
- Filter open and closed requests

## Recent user reviews (2 of 2)

All indexed reviews: https://appshunter.io/ios/app/jsmobile/id1395894388/reviews.md

### 1/5 — Uninstalled within minutes

*2020-07-31*

Myself and some of my users installed this app. It force closes and crashes the app every time a ticket is submitted or you try to view a ticket already submitted. Tested on both iOS and Android.

### 1/5 — Doesn’t work with JSD admins

*2019-07-13*

Doesn’t work with nfeed or extension for JSD custom fields addons not with redefined. It works if your JSD configuration is really basic only

## Frequently asked questions about JSMobile.

### How do I activate JSMobile features?

To activate all of JSMobile's features, your support portal administrator must install the JSMobile-Service Management Portal app on your Atlassian Jira instance. This is typically done through a provided link by the administrator.

### What devices does JSMobile support?

JSMobile is available for iPhone, iPad, and iPod devices, offering mobile access to your service management portal.

### Is JSMobile free to use?

Yes, JSMobile is a free application. There are no in-app purchases or subscription fees associated with using the core functionality of the app.

### How often is JSMobile updated?

The app's last update was on May 12, 2026, indicating a commitment to ongoing development and improvements. The latest version is 5.1.3.

### What is the age rating for JSMobile?

JSMobile has an age rating of 4+, making it suitable for a wide range of users. This rating suggests it contains no mature content.

### Can I collaborate with others using JSMobile?

While JSMobile allows you to comment on requests and add attachments, direct real-time collaboration features for multiple users simultaneously are not explicitly detailed. It focuses on individual access and management of requests.

### What kind of notifications does JSMobile provide?

JSMobile provides real-time push notifications for important updates related to customer requests. This ensures you are promptly informed of any significant changes or new activity.

### Does JSMobile have ads?

No, JSMobile does not contain advertisements. The app is free to download and use without any ad interruptions.

## Version history (last 5 releases)

### 5.2.6 — 2026-08-18

Bug fixes & improvements

### 5.2.4 — 2026-08-10

Change the brand color and app icon

### 5.2.3 — 2026-06-10

Minor improvements for form rules & conditions

### 5.2.2 — 2026-06-08

Support forms assets

### 5.2.1 — 2026-06-02

Support for several new Jira form configurations

## Apps similar to JSMobile.

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Confluence Data Center](https://appshunter.io/ios/app/confluence-data-center/id1288365159) | 2.5 (73) | Free | Productivity |
| [Jira Cloud by Atlassian](https://appshunter.io/ios/app/jira-cloud-by-atlassian/id1006972087) | 4.7 (39,368) | Free | Productivity |
| [Tima - Jira Timer & Worklogs](https://appshunter.io/ios/app/tima-jira-timer-and-worklogs/id1440145973) | 5.0 (2) | Free | Productivity |
| [ALTO Alliance](https://appshunter.io/ios/app/alto-alliance/id1358332236) | 3.0 (10) | Free | Productivity |
| [Jira Data Center](https://appshunter.io/ios/app/jira-data-center/id1405353949) | 2.1 (71) | Free | Productivity |
| [Tempo Cloud](https://appshunter.io/ios/app/tempo-cloud/id1444993774) | 4.6 (228) | Free | Productivity |

## More apps by Infosysta DWC LLC

- [Innocent Minds](https://appshunter.io/ios/app/innocent-minds/id962261153)
- [Mobile for Jira](https://appshunter.io/ios/app/mobile-for-jira/id1073998767)
- [Mobile for Jira Pro](https://appshunter.io/ios/app/mobile-for-jira-pro/id1081831736)
- [Infosysta Support](https://appshunter.io/ios/app/infosysta-support/id1440745473)
- [Global Support LM Wind Power](https://appshunter.io/ios/app/global-support-lm-wind-power/id1479702546)

All apps by Infosysta DWC LLC: https://appshunter.io/developer/962261152

## Related topics

[jira service management](https://appshunter.io/ios/topics/jira-service-management) · [jida](https://appshunter.io/ios/topics/jida) · [jwelly customer](https://appshunter.io/ios/topics/jwelly-customer)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*