# JSS Food Delivery

> On-demand food delivery and dining experiences for urban elites. (iPhone/iPad app by Jinshisong.)

- Source: https://appshunter.io/ios/app/jss-food-delivery/id566553460 (this page in markdown: same URL + `.md`)
- Developer: [Jinshisong](https://appshunter.io/developer/738323184)
- Category: Food & Drink, Lifestyle
- Price: Free
- Rating: 2.30/5 from 55 App Store ratings · 138 written reviews indexed
- Age rating: 17+
- Requires: iOS 12.0 · 170 MB
- Languages: American English, German (Germany), Chinese (Simplified, China)
- Released: 2012-11-11
- Data updated: 2026-06-11
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/jss-food-delivery/id566553460/reviews.md

## What is JSS Food Delivery?

Founded in 2011, JSS is a bilingual platform of high quality lifestyle. We offer food delivery and dining experience delivered on demand service, aiming to fulfill all the demands of urban elite crowd in Beijing and Shanghai.

- More than 500 high-quality Chinese and western restaurants
- Long distance delivery (20km) by owned delivery team
- Bilingual service

--- What's NEW ---
▸ Language: Better bilingual (EN/CH) support
▸ Search Engine: More powerful technique in searching and filtering, easier to answer “what to eat" 
▸ Payment: More convenient payment method, support one-click settlement for multiple orders.
▸ Map: Stronger map data, more precis of GPS
▸ Login: Login directly with Wechat & QQ 
▸ Individuation: In “Account”, set your profile with photo/name/birthday
▸ Service: Add flower/dessert/wine in order

## Key features

- 500+ Chinese & Western restaurants
- Long-distance delivery (20km)
- Bilingual service (EN/CH)
- Advanced search & filtering
- One-click multi-order payment
- WeChat & QQ login
- Order customization (flowers, wine)

## What do users think of JSS Food Delivery?

Overall sentiment: negative

**Pros**

- 🌍 English language support for expats
- 🍽️ Wide variety of restaurant selection
- 🚀 Fast delivery times (when working properly)
- 💳 Multiple payment options (WeChat, cash, credit)
- 📱 Convenient mobile ordering
- 🤝 Good customer service (when responsive)
- 🛒 Grocery delivery option available
- ⏱️ Order tracking functionality

**Cons**

- ⏰ Frequent late deliveries (30 mins to 2+ hours)
- ❄️ Food arrives cold
- 💰 Extremely high delivery fees (50-150 RMB vs 15-30 RMB actual cost)
- 💬 Unresponsive customer service
- 🐛 App crashes and glitches constantly
- 🔄 Frequent app updates causing more problems
- 🍽️ Restaurants don't update menus/inventory
- 📍 Address recognition issues
- 🚚 Unreliable delivery drivers
- ❌ Orders missing items or incorrect
- 💸 Prices significantly higher than competitors
- 🔌 Poor app performance and lag

**Commonly reported bugs**

- App crashes on launch
- Constant lag and glitches
- Broken display on iPhone 15 Pro
- Infinite scroll loop showing same restaurants
- Checkout button causes unreadable error message (displays <1ms)
- Cart checkout bugs
- Main page constantly reloads
- SMS code not sent to international numbers
- Address field doesn't accept input
- System error messages appear frequently
- WeChat mini-app no longer supported
- Notification system broken (alerts hours after delivery)
- Restaurant availability filters clunky
- Login/password recovery broken

**Most requested features**

- Live order tracking in app (not web-only)
- Real-time delivery driver location
- Better restaurant menu update system
- Push notifications only for order status (not promotions)
- iPad app version
- Dark mode option
- Cuisine type and dietary filters
- Dish descriptions and spice level indicators
- Password reset functionality
- Variable minimum order amount shown upfront
- Better address validation system

## Recent user reviews (10 of 138)

All indexed reviews: https://appshunter.io/ios/app/jss-food-delivery/id566553460/reviews.md

### 1/5 — Horrible App / Poor Customer Service

*2025-10-11, version 9.2.84*

My food was 45 minutes late (Again!) The app displays an expected delivery time. When asking customer service to at least refund part of the very expensive delivery fee, they continued to make excuses. I’ll just use local food delivery options like Meituan from now on. JSS has given a 50/50 bad experience over the time I’ve used it. What the service actually does is 1) you put in the order 2) JSS calls the restaurant to place your order 3) JSS contacts a random delivery person through ShanSong （闪送） 4) that person picks up your order and it may or may not get to you. The actual cost of ShanSong for JSS is between 15-30 rmb but your cost is 50-150 rmb. Don’t be fooled by this horrible app. Go with Meituan or Eleme. Reasonable prices and direct to business.

### 2/5 — Good service, bad app

*2025-05-05, version 9.2.71*

As the title says, I enjoy the service! Living outside of Beijing city center, it’s nice to have a variety of food to treat my family to without traveling downtown.

The issues are I have are the constant lags and glitches this app suffers. They also recently stopped supporting the WeChat mini-app so regular users are about to encounter every bug and glitch this app has to offer ranging from a bugged check out cart to constantly reloading the main page upon opening the app. 

Customer service is the only thing saving the app at this point. JSS needs a team of new programmers in to sort this out or folks that can figure Meituan or another long-range delivery service are going to use those instead.

### 2/5 — A mess since the last update

*2025-02-11, version 9.2.25*

I don't know who decided the app needed an update, but as a software developer, this is one of the worst update I ever seen in my life: Display is broken on my iPhone 15 pro every single time, filters are very clunky, sometimes leading to an infinite loop presenting you the same 20 restaurants over and over while you scroll down. Recently I cannot even order! Touching the "Checkout" button leads to an error message that I cannot even read because it is displayed for less than 1ms. 
How shoting yourself in the foot feels when your previous app was perfectly fine ? 
That's a shame because I was a long time customer but I feel I will have to switch to other apps...

### 3/5 — Pretty decent overall

*2025-01-20, version 9.2.25*

I’ve been using the app for several years, and most of the time things go well when I order. But the app has a variety of problems. The merchants don’t do a good job of updating the app when they’ve run out of things, especially the grocery store, and when they’ve run down run out, it seems the items disappear forever. And after the last update, the app really isn’t working as well as it should, even after I deleted and reinstalled. I really appreciate having service in English, but I do hope JSS improves its app.

### 5/5 — Love this APP

*2024-12-13, version 9.2.22*

As an expat here for 10 years, this is still the best and easiest app to place orders in china.

### 1/5 — No sms  Code

*2024-07-13, version 9.2.15*

Don’t get a code to my German phonenumber

### 1/5 — They are a bunch of wankers

*2023-03-27, version 9.0.2*

Horrible service

### 1/5 — Terrible app

*2023-02-09, version 8.9.9*

The Customer service is trash. Need a refund well they will never answer you. The price of food is almost double the normal price and they will charge you a lot for delivery fees. I know that apps like meituin might be difficult for foreigners but have a Chinese friend help you set it up and it’s not that hard to use with WeChat translating pictures. It will save you time and money I promise. 

These people at this company are trying to make money of the back of foreigners that don’t know enough about China. It should be a scam.

### 1/5 — Absolute omnishambles

*2022-12-30, version 8.9.9*

I have always had good experiences ordering in Beijing. The orders always came ahead of time and the telephonist would always call in very clear English to say when the driver was there.

yet when I ordered for the first time in Shenzhen - the telephonist called around ten minutes after placing the order to say one of the meal bundle items was sold out. Yet when I asked what other items were available he said they were also sold out. I simply stated that I wanted the equivalent amount of food for this price but the telephonist was virtually impossible to understand and didn’t seem to get the obvious notion that I wanted a substitute item that was roughly the same amount of food for the same price. Considering JSS charge a higher price for this service, I am utterly appalled by this service and simply asked asked them to cancel the order as they really couldn’t care less. Why accept an order when you have no capacity to fulfill it?

### 1/5 — app体验非常差

*2022-09-12, version 8.9.6*

我们等了超过三个小时，餐送来的时候不仅已经完全冷了，而且还少了一个菜。等待中多次尝试联系客服都没有任何回复（到现在也没有给我任何回复）。骑手到达的时候也没有任何抱歉，到我发现少了一个菜时他已经完全跑了…总之，真心不建议大家使用这个app。

## Frequently asked questions about JSS Food Delivery

### What does the JSS Food Delivery app do?

This app offers on-demand food delivery and dining experiences from a wide selection of high-quality Chinese and Western restaurants. It aims to fulfill the demands of urban elites in Beijing and Shanghai with convenient ordering and delivery services.

### What are the key features of this food delivery app?

Key features include access to over 500 restaurants, long-distance delivery up to 20km by an owned delivery team, bilingual service, powerful search and filtering capabilities, convenient payment options for multiple orders, and the ability to log in with WeChat and QQ.

### Is this app free to use?

Based on the provided information, the app is free to use. There are no mentions of subscription fees, in-app purchases, or advertisements within the application.

### What cities does JSS Food Delivery operate in?

The app specifically targets and serves urban elites in Beijing and Shanghai, offering its food delivery and dining experience services within these two major cities.

### Can I customize my food orders?

Yes, you can customize your orders. The service allows you to add items like flowers, desserts, or wine to your food order, enhancing your dining experience.

## Version history (last 5 releases)

### 9.2.89 — 2025-12-10

Optimized some known issues

### 9.2.88 — 2025-11-27

Optimized some known issues

### 9.2.87 — 2025-11-18

Optimized some known issues

### 9.2.86 — 2025-11-17

Optimized some known issues

### 9.2.85 — 2025-11-04

Optimized some known issues

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## More apps by Jinshisong

- [JSS Merchant Version](https://appshunter.io/ios/app/jss-merchant-version/id1410214081)
- [JSSRider](https://appshunter.io/ios/app/jssrider/id1477146057)

All apps by Jinshisong: https://appshunter.io/developer/738323184

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-11.*