# JSSB — user reviews

> 12 indexed App Store user reviews of JSSB by Jersey Shore State Bank, rated 4.76/5 from 1,406 ratings.

- Source: https://appshunter.io/ios/app/jssb/id1590228905/reviews
- App overview in markdown: https://appshunter.io/ios/app/jssb/id1590228905.md
- Rating breakdown: 5★ 1,220 · 4★ 112 · 3★ 31 · 2★ 9 · 1★ 34

## What do users think of JSSB?

Overall sentiment: negative

**Pros**

- 👍 Easy to navigate and use
- 👍 Helpful customer service

**Cons**

- 🐛 Recurring issues with mobile deposit
- 🐛 Frequent app crashes and bugs
- 🐛 Login and account access problems
- 🐛 Confusing UI changes

**Commonly reported bugs**

- Mobile deposit failing to recognize endorsements
- Unable to log in or access accounts
- App breaking after updates

**Most requested features**

- Increase mobile deposit limits
- Improve app stability and reliability

## Most critical reviews (10 lowest-rated)

### 1/5 — Mobile deposit

*2025-05-07*

This is a joke. Constantly rejects checks because it ‘can’t find the endorsement’ that is CLEARLY on the check!!!

### 1/5 — Horrible App

*2025-02-18*

Worst app I’ve ever used.  It shouldn’t be this hard to make a payment on a JSSB bill, through a JSSB app.

### 1/5 — Latest app breaks

*2024-03-20*

Now I’m broken and can’t update.

### 1/5 — fix your app

*2023-07-12*

can’t even log in anymore and the few times i made it in it shows i have zero accounts

### 1/5 — Confusing

*2022-02-22*

Went from simple to use to overly confusing, all for what reason exactly?  10/10 would never recommend this mobile banking app to anyone.

### 2/5 — Latest rev

*2023-06-10*

This latest update broke my app I have no access to online account

### 2/5 — Mobile app

*2022-12-21*

I have to reset my password every time I try to login.

### 3/5 — Mobile deposit

*2023-11-17*

It would be nice if I could deposit more then 5 checks a month.Do to this I am going to be looking for a new bank!!!

### 5/5 — Easy

*2024-12-17*

The app is great! Easy to navigate and use. Customer service is amazing!

### 5/5 — Error updating

*2024-12-15*

Multiple times a week I get an error saying it can’t update. So apparently the bugs are not fixed.

## Most praised reviews (2 highest-rated)

### 5/5 — Online banking

*2024-11-29*

JSSB’s online banking is very easy to use.  Support staff is always helpful and friendly if I need assistance 😊

### 5/5 — Mobile deposit

*2022-02-28*

I think JSSB works hard to find the worst mobile deposit app made! I use 4 banks and only JSSB has a horrible app

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*