# Juice It Up! — user reviews

> 154 indexed App Store user reviews of Juice It Up! by SJB Brands, LLC, rated 4.91/5 from 18,184 ratings.

- Source: https://appshunter.io/ios/app/juice-it-up/id1443004196/reviews
- App overview in markdown: https://appshunter.io/ios/app/juice-it-up/id1443004196.md
- Rating breakdown: 5★ 16,694 · 4★ 735 · 3★ 166 · 2★ 39 · 1★ 124

## What do users think of Juice It Up!?

Overall sentiment: positive

**Pros**

- 👍 Convenient app experience
- 🚀 Fast and efficient ordering
- 💰 Rewarding loyalty program
- 🌟 Excellent customer service
- 🥤 Delicious and high-quality products

**Cons**

- 🐛 App glitches and bugs
- 🤔 Confusing navigation and UI
- 🔑 Login and account issues
- 🕰️ Slow service at some locations
- 💳 Inability to redeem coupons in-app

**Commonly reported bugs**

- App crashing on login
- Incorrect order processing
- Rewards not tracking properly
- Location services not working
- Inability to access order history

**Most requested features**

- Create your own smoothie option
- In-app menu and product details
- Delivery service integration
- More frequent loyalty rewards
- Ability to apply coupons in-app

## Newest reviews (20 of 154)

### 4/5 — Love it!

*2026-06-02, version 2.8*

Great açaí bowls! Great customer service (although “Bindu” wasn’t very pleasant)

### 5/5 — Awesome service

*2026-04-26, version 2.8*

Every time we're coming here is clean smells mice and we get awesome service.

### 5/5 — Best Juice Drink

*2026-04-16, version 2.8*

This is the best tasting smoothie ever!

### 5/5 — Great Fruit Bowls & Excellent Service

*2026-04-02, version 2.8*

I’m so happy Juice it up is in Gardnerville close to my work. Great healthy options and staff is always so friendly and accommodating. Highly recommend Juice it up.

### 5/5 — Great place

*2026-03-20, version 2.8*

I love how friendly the staff are.

### 5/5 — Best ever

*2026-03-19, version 2.8*

I go to this location at least 2-3 times a week. Great all around.

### 5/5 — JUICE IT UP!!

*2026-03-18, version 2.8*

Evergreen! So yum!! Thanks Emily & Daiveri

### 5/5 — Best juicery

*2026-03-16, version 2.8*

This the best juicery around everything is very fresh and pure and very friendly employees.

### 5/5 — Awesome

*2026-03-04, version 2.8*

Always helpful and kind and go out of their way. Super place

### 5/5 — Review

*2026-02-06, version 2.8*

Healthy drink and people are very kind

### 5/5 — 🥰

*2026-01-27, version 2.8*

So happy you guys are in the valley!! I’m loving this place!!

### 5/5 — Tahoe Juice Fun

*2026-01-24, version 2.8*

We are so excited to have this healthy treat right here in Tahoe. Quick , friendly service ! Thank you Rebekah!

### 5/5 — New spot

*2026-01-15, version 2.8*

Clean space, fresh fruit and excellent customer service thank you

### 5/5 — My Favorite Juice!

*2025-12-28, version 2.6*

Apple Valley Location Always blend my smoothie just right 😃👍🏾

### 5/5 — Best Smoothie

*2025-12-08, version 2.6*

Always a great experience and the best drinks.

### 5/5 — Good bowls great customer service

*2025-11-24, version 2.6*

I always enjoy coming to juice it up!

### 5/5 — Always amazing!!

*2025-10-23, version 2.6*

The ladies at Juice It Up! and Schaeffer and Chino are always pleasant, helpful efficient and the juice is amazing! Visit this location with confidence!

### 5/5 — orangecrest riverside store

*2025-10-19, version 2.6*

the employees here are very friendly and competent. I like to come here, they are fast too.,

### 5/5 — Laurie

*2025-10-10, version 2.6*

Excellent!!! The Ladies are so nice and always have my order ready. I so glad this store is here!!!

### 5/5 — Get you some juice !

*2025-10-07, version 2.6*

Great service , friendly , stores clean 
Employee were fast and efficient, smiles and courtesy!  Bear valley location

## Most critical reviews (10 lowest-rated)

### 1/5 — App needs to be fixed

*2025-05-11, version 2.5*

Cannot check out. “Basket can not be validated” over and over

### 1/5 — No convenient way to cancel order

*2025-03-22, version 2.5*

There is no cancel button to stop an unwanted or error order. It locks you into a “In Process” phase so you’re trapped. You can maybe call the location but it just seems like a lot of work when you can simply add a “cancel order” when you know you made a mistake.

### 1/5 — Credit Card Info Bug

*2024-12-20, version 2.4*

1 star. Doesn’t let you add a credit card. After entering all my card info they’re is no way of submitting info. Also no option for Apple Pay.

### 1/5 — Rewards

*2024-07-23, version 2.4*

Every time.. not just this once.. but every time I have gone to use my rewards points or to redeem for my birthday drink the app says no WiFi or not connected.. and I have been to a few different shops.

### 1/5 — Migration???

*2024-04-24*

I believe the app has a new system so it’s getting it’s current users/customers to use the new system. While that’s fine and all, what I don’t think is fine, is that when I put that I am already a user and put in my email and information it’s telling me that my email is already been used? Well yeah it’s been used it’s mine! I understand it’s new system, but it is very frustrating not being able to use the app and potentially lose all my points and rewards because of it!

### 1/5 — Login nightmares

*2023-04-07*

The app does not work without jumping through many hoops.  First, you are presented with a confusing migration screen on initial launch.  Then, if you try to migrate an account, it doesn’t properly register your password, which leads to account lockouts.  Finally, logging in from a new phone starts this loop all over again.  What a bad user experience when I’m just trying to order a smoothie.

### 1/5 — INOP

*2020-10-29, version 1.1.0*

This app only works for regular smoothies. It never allows you to order a speciality drink. I havent modified it or anything and it shows error.  Ive even contacted the store and they could carelesss, they wont take a phone order either. How much business are they losing? Mine for sure, I dont want to wait in a line of people when it can be avoided.

### 1/5 — Deleting app

*2020-10-03, version 1.1.0*

I did like the convenience of using the app but when I had trouble with an order (the store didn’t receive my app order so I had to pay twice. Once on app and in store.) I reached out to customer support on the Juice It Up app and they basically told me that they couldn’t help me even though my payment was processed through them. Very dissatisfied and disappointed. Don’t have an app if you can’t help customers when something goes wrong.

### 2/5 — network unreachable?

*2022-09-05, version 1.2.0*

every time I open the app while my phone internet is on the app never seems to be able to work it’ll constantly just say “network unreachable”. This app only seems to work when you are connected to wifi?

### 2/5 — Takes too long

*2021-07-18, version 1.1.0*

It’s so disappointing when you have to wait over 15 minutes to get a drink. And there were five people back there working. Not to be like a crybaby but that seems a bit ridiculous to me. And then I ask for extra bananas because I like the little chunks in my drink. And there was none. Sadness

## Most praised reviews (10 highest-rated)

### 5/5 — Delicious

*2026-08-17, version 2.8*

We tried the mango coco bowl … wow it’s the most delicious thing I’ve tried in a while . The mango coco combo just goes so well together it’s a must try if you haven’t tried it . Don’t take long it’s a seasonal item

### 5/5 — Summer

*2026-08-07, version 2.8*

Great service
Awesome drink

### 5/5 — Rhonda

*2026-07-24, version 2.8*

The girls are always so welcoming and nice ! Love this yummy place !!

### 5/5 — Refreshing Healthy Smoothies

*2026-07-16, version 2.8*

Lots of choices, friendly employees & fresh, delicious & healthy! 👍❤️

### 5/5 — Saturday Fun!

*2026-07-11, version 2.8*

Excellent service - and yummy treat.

### 5/5 — Yum!

*2026-07-01, version 2.8*

Yummo!

### 5/5 — Muah

*2026-06-01, version 2.8*

I love it this it’s my
Favorite places 🤤

### 5/5 — I 💜juce it up and Sun 🩷

*2026-05-23, version 2.8*

Best bouls and smoothies on earth 🌍

### 5/5 — Always Consistent

*2026-05-16, version 2.8*

This place never lets you down your order will always be perfectly served with a smile

### 5/5 — The Best Strawberry Banana Protein Drink!

*2026-05-09, version 2.8*

This is the best Strawberry Banana Protein drink I’ve ever had in my life! I love the taste of it so Heavenly! Thank you!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-13.*
