# Juice Jam! Match 3 Puzzle Game — user reviews > 434 indexed App Store user reviews of Juice Jam! Match 3 Puzzle Game by Jam City, Inc., rated 4.70/5 from 47,087 ratings. - Source: https://appshunter.io/ios/app/juice-jam-match-3-puzzle-game/id893393414/reviews - App overview in markdown: https://appshunter.io/ios/app/juice-jam-match-3-puzzle-game/id893393414.md - Rating breakdown: 5★ 38,604 · 4★ 5,843 · 3★ 1,613 · 2★ 413 · 1★ 614 ## What do users think of Juice Jam! Match 3 Puzzle Game? Overall sentiment: mixed **Pros** - 🍓 Enjoyable game - 👍 Addictive gameplay - 💎 Great match-3 mechanics - 🎨 Appealing visuals and animations **Cons** - 🐛 Frequent crashes and bugs - 🔁 Repetitive levels - 💰 Aggressive monetization - 🔋 High battery consumption **Commonly reported bugs** - Game freezing or not loading properly - Progress and purchases not syncing across devices - Rewards and boosters not working as intended **Most requested features** - More levels and content updates - Improved customer support - Ability to log in without Facebook - Option to disable ads ## Newest reviews (12 of 434) ### 3/5 — My phone is overheating *2026-08-21, version 3.65.10* I love this game. I play it on my iPhone 16 Pro, but I don’t know why my phone overheats every time I play, and I had to stop the game so it could return to a normal temperature. ### 4/5 — Glitch level 1708 *2026-03-05, version 3.65.10* Broke my winning streak, only two spaces while on a 17th level win streak. Reset twice, it has no possible moves!!! Trying again ### 4/5 — Remove password pop up! *2026-01-25, version 3.65.10* Ads yes I understand, but a pop up requesting my passcode, NO! ### 2/5 — Frustrating *2025-10-14, version 3.65.10* I really like playing this game but I only get half a screen when I download it. I’ve contacted support a couple of times and it is fixed for a day where I have a full screen on my Ipad. The next day it is back to a half page again. The last time I tried to contact support it wouldn’t send my request so guess they are sick of me at this point! Update - they still haven’t fixed the problem! I have always liked this game, when I have a full screen!! But alas, only a half screen so will delete it again. ### 2/5 — 広告がとにかくうっとうしい *2025-09-30* 何回かこのゲームをやりなおしてるけど、ある時期から広告がやたらと出てくるようになった。 他の方も書かれているが、ゲームクリアしたら広告、ステージ選択で場面切り替えるごとに広告、しかも結構広告が長いのでゲームのテンポが以前より悪くなった。 ### 5/5 — 固まる *2025-08-30* プレイしていてターンがなくなった後の無料（広告視聴発生）の➕5ターンをタップすると固まります ### 5/5 — 너무 재밌게 플레이하고있어요 *2025-08-02* 근데 맵 배경이 안바뀐지 꽤 됐어요 맵 배경 바뀌는 재미로 플레이 했는데 레벨을 깨며 지도는 바껴도 맵 배경이 안바뀌네요 ㅜㅜ 수정 부탁드려요 ### 5/5 — The game I know is back! *2025-05-30, version 3.64.0* Thank you so much for bringing back all the extra characters and events! The game felt kinda lifeless without them. Thank you so much! ### 5/5 — Great game *2025-05-27, version 3.64.0* 10 ### 3/5 — Frustrating *2025-05-03, version 3.64.0* I really like playing this game but I only get half a screen when I download it. I’ve contacted support a couple of times and it is fixed for a day where I have a full screen on my Ipad. The next day it is back to a half page again. The last time I tried to contact support it wouldn’t send my request so guess they are sick of me at this point! ### 5/5 — What I look for in a match 3 *2025-04-26, version 3.64.0* It’s fun when I can unlock so many different characters! And these characters can provide different power ups just cause or completing a quest for them. I wish there were more events happening frequently. Or a place for me to spend my tickets. Now that I have all of the characters, they’re accumulating. ### 5/5 — かれこれ10年 *2025-04-17* iPhone3台目ですが1台目からずっと遊んでます。レベルが上がるのでは無く常にランダムで難易度が変わるので延々とゲーム出来ます。いろんなアプリ入れたけど必ずここに帰って来ます(^^;; ## Most critical reviews (10 lowest-rated) ### 1/5 — Реклама и баги *2026-07-06* Очень много рекламы и в самой игре багов. **Developer response:** Здравствуйте! Спасибо, что поделились своим мнением о большом количестве рекламы в игре. Мы ценим обратную связь от игроков, и ваш опыт для нас очень важен. Мы передадим ваши комментарии команде. Если у вас возникают проблемы с игрой, пожалуйста, свяжитесь с нашей службой поддержки по ссылке: https://jamcity.helpshift.com/hc/en/5-juice-jam/ Мы будем рады помочь вам разобраться и решить проблему. ~Denis ### 1/5 — Freeze *2026-02-22, version 3.65.10* I love your game but lately it freezes and that stinks. It lets me play and then when all moves are gone and you click on free moves it freezes and I can’t even x out Fix it ### 1/5 — 勝手にアプリが落ちてしまう… *2025-10-23* 大好きなゲームだが、プレイしようとすると途中でいきなりアプリが落ちてしまうようになった。 サポートメールを送ったが、メールに記載されていた48時間以上を経過しても何も連絡が無い。 家族でプレイしているので早くなおってほしい！！ 運営さん、よろしくお願いします！！ **Developer response:** Hello Poppo, we appreciate you bringing this to our attention, and we're sorry to hear about the crashing issues that you experienced. Please submit a ticket on our support site here: https://jamcity.helpshift.com/hc/en/5-juice-jam/ so one of our agents can investigate your issue further. ~Verso ### 1/5 — This would be great except…. *2025-07-18, version 3.65.10* I really like this game but every time an ad loads it crashes and I have to reload the game. I don’t lose my progress or my winning streak which is good but I have to sit and wait for it to reload and it’s annoying because I only have a spare moment now and again to play and I don’t want to waste it reloading the game over and over. I’m perfectly happy to watch ads just make it so they don’t crash the game. Thanks. ### 1/5 — 💔 *2025-06-28, version 3.65.10* game is becoming impossible on my end &giving me like half screen or less.. pls fix &update &be considerate of all players.. also pls lower prices for everyone.. thx ### 1/5 — 今現在すぐに落ちます *2025-06-14* サポートに進んだら英語でわからなかったので レビューに書きます 2025年6月14日現在 久しぶりにプレイしたら とにかくすぐに落ちてしまい 全く先に進めません プレイ中突然落ちます スマホの電源リセットなども試しましたが改善せずです なにかバグでは？ **Developer response:** Hi there, Please contact us so we can discuss this in greater detail. **From your game go to the Settings Menu and select the Support Button. We look forward to speaking with you. ### 1/5 — Was past level 7000 *2025-06-11, version 3.64.0* This game is amazing but I went from Samsung to iPhone and lost everything started at 1 got to level 68 and it frozen Trees every thing if I delete it now I again have to start over ### 1/5 — 開いても *2025-04-14* 落ちて遊べない **Developer response:** こんにちは。ゲームで問題が発生しているとのこと、申し訳ございません。サポートチームにご連絡いただき、状況を詳しくご説明いただけますでしょうか？ https://jamcity.helpshift.com/hc/ja/3-cookie-jam/contact-us/ からお問い合わせいただけます。 ### 1/5 — It’s a scam. Never download. *2025-03-25, version 3.64.0* I’ve been playing this game for years now until recently, the levels have become excruciatingly difficult. Feeding the dog level, I have noticed that if you have more than 5 crackers left to feed the dog, it offers a free booster by giving you 5 extra moves if you watch a video, but it never offers that when you have less than that, especially less than 5 crackers left, which is a manipulative tactic into compelling users to use coins or to buy more so that they pass the level, when they literally need 1-5 more crackers to feed the dog. You’ll never see them offer a free booster if you have less than 5 crackers. Not worth the money and I’ll never play it again for that reason. ### 1/5 — Done with it *2025-03-22, version 3.64.0* I have been playing this game for relaxation for 7 years, and until recently, I would have given it five stars. It was fun, and even when a level was challenging, I knew that I could get through it on my own, without having to buy anything. That all changed this year. Suddenly, I was stuck on an impossible level for two weeks. Out of frustration, I finally bought a package to beat the level, only to to be faced with yet another impossible level. Sorry, but after sticking with this game for 3,053 levels, I’m done! The developers obviously do not value loyal users and are now only after sales ## Most praised reviews (10 highest-rated) ### 5/5 — Juice jam *2026-06-22, version 3.65.10* A game that provides an awesome opportunity to expand your limits: it’s fun too. ### 5/5 — My fave! *2026-05-31, version 3.65.10* The games are fun, but what I love the most is the art! Is so cute and creative ❤️ ### 5/5 — Juice Jam *2026-04-25, version 3.65.10* Very fun exciting and interesting game and relaxing etc ### 5/5 — Amazing Colorful Game. I would like to ask why this game only gives you a free 5 more moves to watch *2026-03-24, version 3.65.10* Amazing Colorful Game. I would like to ask why this game only gives you a free 5 more moves to watch a video ONLY when you have multiple crackers or multiple items to serve to customers, but when you are only with one more cracker or one more food/drink products, it does not give you a 5 more moves to watch. Shouldn’t it be like the complete opposite? Especially for someone like me who has OCD and perfectionism but it makes no sense why only when you have, for example, 17 crackers left to feed the dog, Mango, it gives you an option for 5 more moves to watch a quick video, but when I have 1 to 3 crackers left, it does NOT give you an option to watch a video for 5 more moves, is like a video game glitch, or is this on purpose, probably not. Noticed this several times, as I have played this game a lot. Please reply Juice Jam creators. ### 5/5 — Freeze *2026-02-17, version 3.65.10* I love your game but lately it freezes and that stinks ### 5/5 — Juice jam review *2025-11-05, version 3.65.10* Good game to play ### 5/5 — Juice jam *2025-10-15, version 3.65.10* Love I play this every day. So much fun! ### 5/5 — Level 1364 which square?! *2025-10-02, version 3.65.10* Boards like this are hard to distinguish which one needs to be lit up, please make boards easier to see what’s missing. Love the game! ### 5/5 — 面白い *2025-09-13* キャラクターも可愛いしギミックも面白い。 途中から1回やる度に広告が出てきて鬱陶しいが160円位のいちばん安い課金をすれば無くなる。快適さを求めるなら惜しまなくていいと思う。 ただタウンズスクエアのキャラクターからのクエストが文字が一切明記してないのでクリアの条件が分からない。(普通にプレイしてるといつの間にかクリアしてたりするが) 要望としてはクッキージャムみたいに任意でフルーツの落下速度変更、クリアした後のジュースジャム時の高速化があるとより快適になると思います。今後の期待を込めて評価は高めにします。 ### 5/5 — It’s still amazing *2025-09-03, version 3.65.10* I’ve been playing this game since I was a kid. And I’ve seen it grow and change over time. I took a break for a while, but being able to come back to it almost a decade later and it still be fun and challenging was truly wonderful. I hope to see more levels soon! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*