# Jules & James Boutique — user reviews > 84 indexed App Store user reviews of Jules & James Boutique by Jules & James Boutique, LLC, rated 4.90/5 from 9,569 ratings. - Source: https://appshunter.io/ios/app/jules-and-james-boutique/id1398386511/reviews - App overview in markdown: https://appshunter.io/ios/app/jules-and-james-boutique/id1398386511.md - Rating breakdown: 5★ 9,103 · 4★ 355 · 3★ 64 · 2★ 14 · 1★ 33 ## What do users think of Jules & James Boutique? Overall sentiment: positive **Pros** - 🤩 Excellent customer service - 💕 Personalized shopping experience - 🔝 High-quality products - 👗 Trendy and stylish clothing - 💨 Fast shipping - 🤗 Supportive and caring company - 🛒 Easy online shopping - 👍 Helpful fit videos and sizing guides **Cons** - 💰 Slightly higher prices compared to some competitors - 🔄 Inconsistencies between website and app inventory - 🤖 Some issues with the app (crashes, bugs) **Commonly reported bugs** - App crashes and error codes - Inventory not always synced properly between website and app **Most requested features** - More size and fit options for diverse body types - Improved app experience with better syncing between platforms ## Newest reviews (16 of 84) ### 5/5 — Love This Boutique! *2024-04-19, version 6* Love Jules & James! Alison provides the cutest styles with great customer service! ### 5/5 — Best Boutique to Shop *2024-04-19, version 6* I have been a customer from day one and it just keeps getting better and better. I love shopping Jules and James. Such a great variety from tops and dresses to shoes and accessories. ### 5/5 — Best clothing! *2024-04-19, version 6* I haven’t bought much from this boutique but what I have, it’s been great quality and exactly what is pictured! Will continue to buy from them!!! ### 5/5 — Amazing Boutique *2024-04-19, version 6* I have been shopping with J & J since Allison began in the basement of her home selling t-shirts. It has been amazing to watch her grow in her business throughout the years. My entire wardrobe is J & J as well as my lovely collection of shoes and jewelry. Shop with Allison and her crew and you will not be disappointed!! Top notch customer service is a plus as well ### 5/5 — Love Jules & James *2024-04-19, version 6* I have been shopping with Jules & James for years! High quality products, fast shipping, wonderful customer service! ### 5/5 — Easy to Navigate + Aesthetically Pleasing *2024-04-19* I was fine with just their website and even okay with their original app but the update 👏🏼👏🏼👏🏼 one of the very few apps I prefer shopping from instead of a website. It gives you no problems, checkout is a breeze and a bonus it’s pretty to look at 😍🤣 ### 5/5 — LOVE ❤️❤️❤️ *2024-04-19, version 6* Hands down my favorite place to shop! Clothes are gorgeous and affordable. Wish I lived closer so I could visit their storefront every week. ### 5/5 — Best boutique *2023-11-19, version 5.5* All their products are of my good quality, I love this boutique ### 5/5 — The Best Boutique Ever *2023-09-29, version 5.2* Not only is the owner as beautiful on the outside as she is on the inside, but you can tell she pours her whole heart into her business & that is the magic you’ll feel when shopping at J&J! Its truly one of a kind. ### 5/5 — Jules and James *2023-08-14* Jules and James is my favorite boutique and online shopping experience! The quality and stylish clothes win my approval every time, and their staff is fantastic! I’m so impressed with their customer service! I have ordered dresses, tops, and five pairs of their amazing YMI pants for fall. I will continue to shop with Jules and James, and I have recommended their store to friends and family! I live in Marietta and we have great stores here, but nothing compares to Jules and James in Carrollton, Georgia. ### 5/5 — Best Company *2023-03-17, version 3.7* All things Jules and James is top notch. ### 5/5 — Great Boutique *2023-01-24, version 3.7* I have had exceptional customer service from this boutique and they have great quality clothing. They are always willing to help with questions or concerns about orders and always make it a great experience. ### 5/5 — Small business *2022-12-01, version 3.4* I absolutely love these girls! And these clothes! Such high quality! ### 5/5 — SUPER fast service & fabulous quality! *2022-11-14, version 3.4* Thursday am, I purchased 2 shirts in the app. By lunch, I received a notification saying it had been packaged & was shipping. Friday was Veteran’s Day. Saturday, my package arrived! The 2 shirts were AMAZING quality! Can’t wait to wear them in the office & to church! ### 5/5 — My local favorite *2022-11-06, version 3.4* I’m so lucky to be a Carrollton native because I have the best boutique in my backyard!! The store is great but having it at finger tips too….dangerous for my wallet 💗 ### 5/5 — Jules & James is AMAZING! *2022-10-24, version 3.3* Jules & James is amazing! Beautiful and well-priced boutique clothing at a great price! Allison and her team are so sweet. I love shopping at J&J! ## Most critical reviews (10 lowest-rated) ### 1/5 — Hyperlink *2023-11-22, version 5.5* The first link to apple doesn’t work ### 1/5 — APP is garbage *2023-04-09, version 3.7* Products and customer service are A+ but the app is complete garbage. Continuous error codes and products don’t populate despite deleting app and redownloading. ### 1/5 — App update *2022-10-20, version 3.3* I don’t like the new version of the app at all ### 1/5 — Only thing that you can say about this place is I want that item really bad lol 😂 🤷‍♀️🙋🏼‍♀️♥️ *2020-10-12, version 2.6.20* Jules and James amazing boutique! I love everything about their clothing the material and everything they do! I love every every single detail and especially customer service; you can’t go wrong when one store has everything you need it’s MY one stop shop and as I always say #SnatchItUp LOVE YOU LADIES SO MUCH!! ❤️❤️❤️❤️❤️ ### 3/5 — Review *2023-06-30, version 4.2* I believe that the prices are a bit high. I saw a shirt on SHEIN that was also sold by Jules and James. It was more than double the price. I had bought mine with Jules and James. I miss the old girls that are no longer working at Jules and James. They were so fun and down to earth. It’s just not the same. ### 4/5 — Love these ladies, but... *2019-03-08* All the love to J&J—I’m a long time customer and I love the customer service and the care they put into the fit and cuts of their clothing, especially for women who are more modest and classic than trendy. I do have a bug to address in the app—any sound from another app gets turned off when you open J&J, and although I want to hear the fit videos, it’s annoying to have to turn podcasts or music back on every time I open the app. Can you please fix that feature? Thanks! ### 4/5 — App is great, just limited selection *2018-10-20, version 1.8.0* Love the clothes, the styles, just wish there were more choices for the bigger girls especially in bottoms and shoes. Would love to see a longer shaft bootie with a lower heel. I realize your still growing too, but so far I love it. Very happy with the few pieces I have been able to find to fit a 6’ tall size 16. ### 5/5 — The new flares. *2024-08-24* My name is Sue Lasseter. I just got on Jules & James website and I thought to myself why not buy from a small business close to me to help them out. I have hurt my feet and I am having to wear boot cast on each foot. I wanted to try the flare pants to see if they would cover my boots. Thank God they do. I was so excited because it helps to hide them under the flares. I was so excited. I also bought a surprise bag. It had a very beautiful blazer & a cute top to go with my new flares. I have ordered my second order. Thanks Ladies for making us Ladies feel wonderful in our new clothes. Love & Prayers. Your new fan. ### 5/5 — ❤️💓💞❤️ *2024-06-07, version 6.3* Love all the clothes and accessories at this special boutique! Such cute and stylist clothes ❤️💓💞 Fell like part of a family ❤️💞💓 ### 5/5 — Best Boutique *2024-04-21, version 6* I have been shopping this boutique for 5 years. Allison and her team are simply the best. Great clothes and vey quick shipping! 💕💕💕 ## Most praised reviews (7 highest-rated) ### 5/5 — Love this app so much! *2024-04-20, version 6* I love shopping on Jules and James app and in their store. They have great quality clothes and shoes. Additionally, if something doesn’t work, their return process is seamless! ### 5/5 — My favorite! *2024-04-20, version 6* I have been shopping J&J for years and they never disappoint! Quality, price and customer service are top notch. My favorite boutique to shop 🤍 ### 5/5 — Quality products and People *2024-04-20, version 6* I have ordered several item from J&J and have loved it all. The app is easy to use. They show the products and describe them in detail. I contacted them thru the app and they responded quickly. Thank you! ### 5/5 — Favorite Shopping App *2024-04-20, version 6* Great prices, amazing quality, wonderful customer service, fast shipping! Absolutely love ordering from you guys! ### 5/5 — There are too many great items to chose from! *2024-04-20* J&J has the best selection of clothes, shoes and accessories you can find. If you have never shopped here it’s well worth your time to take a few minutes to look at what’s available. I’ve been shopping here for many years and it’s only gotten better as it grows. You can shop with confidence knowing that you are getting the most current fashions, made with the best quality for wonderful prices. ### 5/5 — To notch *2024-04-20, version 6* Jules and James is a top-notch boutique, I love that they do fit videos with almost every item and lots of pictures so you can see how things will look!! ### 5/5 — Favorite online boutique *2024-04-19, version 6* Reallllly cute clothes and affordable prices! Watch the fit videos for help with sizing. I always get compliments on my J&J clothes --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*