# Julius Baer Mobile — user reviews

> 16 indexed App Store user reviews of Julius Baer Mobile by Bank Julius Baer & Co. Ltd., rated 3.17/5 from 12 ratings.

- Source: https://appshunter.io/ios/app/julius-baer-mobile/id1174398119/reviews
- App overview in markdown: https://appshunter.io/ios/app/julius-baer-mobile/id1174398119.md
- Rating breakdown: 5★ 4 · 4★ 3 · 3★ 0 · 2★ 1 · 1★ 4

## Newest reviews (2 of 16)

### 1/5 — Way too slow

*2020-07-08, version 3.3.61*

And advices don’t load!

### 1/5 — Don’t work

*2018-11-01, version 3.0.128*

It is not available to enter e-banking using a new version of App

## Most critical reviews (10 lowest-rated)

### 1/5 — Deutlich unter Marktstandard

*2025-07-05, version 3.26.98*

Lange Ladezeiten, wenig intuitive Bedienung, schlechte Analytik und tageweise verzögerter Datenupload. Wirklich nicht gut. Hier sollte zügig eine neue Architektur her. 🫣

### 1/5 — Awful application for a supposedly top bank

*2025-07-03, version 3.26.98*

The application is absolutely awful. Difficult to navigate and unbelievably slow. Haven’t been able to access my portfolio for 4 days

### 1/5 — Poor

*2023-04-04, version 3.11.67*

Where we lost all information about assets?

### 1/5 — Poor slow app

*2023-03-05, version 3.11.33*

JB app is slow to load and takes forever to login. Very frustrating to use. Please update your app functionality

### 1/5 — Slow and needs lots of fixes

*2023-01-28, version 3.11.33*

Poor app, slow loading and lots of errors

### 1/5 — Buggy slow

*2022-12-18, version 3.11.33*

App is buggy - slow to load and session times out frequently. Frustrating to use

### 1/5 — The system is full of bugs.

*2022-10-20, version 3.9.47*

1. You can not change the reference currency through the app. 
2. If your manager will do this in the system, the app will show you the wrong numbers of your assets. 
3. The payments has one factor check up, which is very much insecure. If somebody will hack your phone he will steal the funds from your account easily.

### 1/5 — Slow loading and always no response

*2022-05-09, version 3.9.37*

Slow loading and always no response. And quite a lot of time just show me the web version which is not viewable. 60% failure or error log when login. Quite a poor user experience.

### 1/5 — Not working again !!

*2021-04-11, version 3.3.232*

Just opens and hangs with a blank screen, restarted phone - no use.

### 1/5 — Not user friendly

*2020-08-24, version 3.3.155*

Too much lag and app hangs frequently

## Most praised reviews (4 highest-rated)

### 5/5 — User friendly

*2020-10-09, version 3.3.155*

User friendly

### 5/5 — Einfach sehr gut!

*2020-02-29, version 3.2.83*

Leichte Navigation, großartige Bank. Danke

### 5/5 — Einwandfrei

*2018-10-28, version 3.0.128*

Beste Bank und beste App als Kunde. Kein Absturz, leichte Bedienung

### 3/5 — Gut aber verbesserungswürdig

*2021-06-17, version 3.5.16*

Bei der Anleitung wie man die App zum Laufen kriegt gibt es keinen QR code zur App, man muss also danach suchen. App selber funktioniert, scheint aber nicht native zu sein, sondern zeigt eher eine mobile friendly website.

Störend war die mangelnde Unterstützung bei der neuen Passwortvergabe. Es wird nicht der Passwortvorschlag und das Speichern in iCloud keychain unterstützt, das finde ich ziemliches Manko

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-23.*