# Jumeirah > Luxury hotel booking and loyalty program management. (iPhone/iPad app by Jumeirah.) - Source: https://appshunter.io/ios/app/jumeirah/id1479990957 (this page in markdown: same URL + `.md`) - Developer: [Jumeirah](https://appshunter.io/developer/1086532166) - Category: Travel, Lifestyle - Price: Free - Rating: 3.10/5 from 8 App Store ratings · 24 written reviews indexed - Age rating: 4+ - Requires: iOS 15.5 · 88 MB - Languages: American English - Released: 2020-10-04 - Data updated: 2026-08-12 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/jumeirah/id1479990957/reviews.md ## What is Jumeirah? Plan your next luxury escape with Jumeirah™ Hotels & Resorts on the Jumeirah App. With a portfolio of properties across the Middle East, Europe and Asia and a commitment to always be at the forefront of luxury hospitality experience, we have worked hard to prove our reputation for exceptional service, exquisite dining and unbeatable wellness experiences. With the Jumeirah App, you can… Explore each of the hotels and resorts in our luxury collection and discover all of their wellness and dining offerings. Book your next holiday, reserve a table in one of our extensive and diverse restaurants and bars, and make an appointment for a spa treatment or personal training session. Make changes to your booking, add something special or let us know your stay preferences in advance. Keep an eye on offers available at Jumeirah hotels – whether for rooms, food and drink, wellness, events and weddings – so you can get the best deal for you and your family and maximise your stay with even more memorable experiences. Log in to your Jumeirah One loyalty account to make the most of your exclusive benefits that come with Jumeirah membership. If you are not yet a member, you can sign up for free and say hello to privileged access to an exclusive global lifestyle curated by Jumeirah. The Jumeirah App is a gateway to world-class hospitality in your pocket. Download it today. ## Key features - Explore luxury hotels and resorts - Book holidays and dining reservations - Schedule spa and personal training - Manage bookings and preferences - Discover exclusive offers - Access loyalty program benefits ## Recent user reviews (10 of 24) All indexed reviews: https://appshunter.io/ios/app/jumeirah/id1479990957/reviews.md ### 2/5 — Works 2 out 10 tries *2026-06-20, version 6.0.8* The app is awful. Crashes constantly. Can never access existing bookings. App stalls/crashes when attempting to book or access information ### 1/5 — App and Website *2026-03-21, version 6.0.2* If you look at the history of the App, all the revisions are to fix bugs, the App and now your website is awful and just doesn’t work properly and hasn’t now for weeks, especially on mobile phones. Get it sorted and get a new company to design and manage these important parts of the company. Your hotels are fantastic, but this is ridiculous, you should be embarrassed by this. ### 1/5 — Impossible to use *2026-01-31* It doesn’t allow to make login ### 1/5 — Absolutely the worst *2026-01-11* This must be the worst app in the hospitality business. Just lost my business to book for a long term stay. Useless. ### 1/5 — Poor app for a high end hotel group *2025-06-29* Baffled that Jumeirah would put their name to this. It’s hard to understand how a premium brand like Jumeirah has ended up with an app this poor — it’s right up there with the infamous British Airways one (and we know who built that mess). Trying to do anything results in a never-ending loading circle. It’s not my WiFi — the app simply doesn’t work. Disappointing and frustrating from a brand that usually prides itself on quality. ### 1/5 — Such a bad app *2025-05-05* Tried to make a hotel booking but the app is so bad and full of bugs. Ended up staying somewhere else. ### 1/5 — Deters loyalty *2025-04-21, version 5.0.12* I am actively deterred from using the hotel group, as the app goes round in circles without allowing me to login. The app tempts me with promised discounts, but if I cannot successfully login to claim them, I feel cheated and will go elsewhere. ### 1/5 — Does not work *2025-03-21, version 5.0.11* It’s just impossible to get any credit done ### 1/5 — Very poor App!!! *2025-03-15, version 5.0.10* Frustrating, just like the mobile website, takes you around in circles🤷‍♂️ ### 1/5 — Awful Updated App *2024-08-15, version 5.0.3* The latest Jumeirah One App can only be described in one word! AWFUL! The lack of functionality in the app is so frustrating. There are no links to restaurant menus, details of offers never work, you cannot get any details of reward vouchers you want to use, white blank screens when trying to redeem offers, which then in turn require you to close the app completely and restart! I’ve contacted J1 multiple times on the poor quality of this app but nothing ever gets done to improve it. ## Frequently asked questions about Jumeirah ### What is Jumeirah? Jumeirah is a luxury hotel booking and loyalty program management application. It allows users to explore hotels, book stays, dining, and spa treatments, and manage their bookings. ### Is Jumeirah free to use? Yes, Jumeirah is a free application. There are no upfront costs to download or use the core features of the app. ### What devices does Jumeirah support? Jumeirah is currently supported on iPhone and iPod devices. Compatibility with other platforms may be available in future updates. ### How often is Jumeirah updated? The latest version of Jumeirah is 6.0.2, and it was last updated on March 18, 2026. This indicates a relatively recent update, suggesting ongoing development and support. ### What is the age rating for Jumeirah? Jumeirah has an age rating of 4+. This means it is considered suitable for most users, including children, with minimal content concerns. ### Can I make changes to my Jumeirah bookings? Yes, you can make changes to your bookings through the Jumeirah app. You can also add special requests or communicate your stay preferences in advance. ### How do I join the Jumeirah One loyalty program? You can sign up for the Jumeirah One loyalty program for free within the Jumeirah app. Membership provides privileged access to exclusive global lifestyle offerings curated by Jumeirah. ### What kind of offers can I find on Jumeirah? The Jumeirah app features offers on rooms, food and drink, wellness, events, and weddings. These promotions are designed to help you get the best deals and maximize your stay. ## Version history (last 5 releases) ### 7.0.1 — 2026-08-12 Bug fixes and performance improvements ### 7.0.0 — 2026-07-22 Bug fixes and performance improvements ### 6.0.9 — 2026-07-01 Bug fixes and performance improvements ### 6.0.8 — 2026-06-10 Bug fixes and performance improvements ### 6.0.7 — 2026-05-20 Bug fixes and performance improvements ## Apps similar to Jumeirah | App | Rating | Price | Category | | --- | --- | --- | --- | | [Mandarin Oriental Hotels](https://appshunter.io/ios/app/mandarin-oriental-hotels/id1664530260) | 4.1 (10) | Free | Travel | | [UAE MOFA](https://appshunter.io/ios/app/uae-mofa/id540714559) | 3.6 (17) | Free | Travel | | [The Atlantis Circle](https://appshunter.io/ios/app/the-atlantis-circle/id1664444358) | — | Free | Travel | | [Atlantis Dubai](https://appshunter.io/ios/app/atlantis-dubai/id1637787685) | 3.3 (7) | Free | Travel | | [Rotana Hotels](https://appshunter.io/ios/app/rotana-hotels/id564201528) | 4.6 (206) | Free | Travel | | [Yas Island](https://appshunter.io/ios/app/yas-island/id1158907446) | 2.7 (23) | Free | Travel | ## More apps by Jumeirah - [OneApp by Dubai Holding](https://appshunter.io/ios/app/oneapp-by-dubai-holding/id1475476120) - [JumeirahIO](https://appshunter.io/ios/app/jumeirahio/id6473921724) All apps by Jumeirah: https://appshunter.io/developer/1086532166 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-12.*