# Jumia Online Shopping — The online shop you can trust

> Africa's largest online retailer offering diverse products with secure payments and fast delivery. (iPhone/iPad app by Africa Internet Group.)

- Source: https://appshunter.io/ios/app/jumia-online-shopping/id925015459 (this page in markdown: same URL + `.md`)
- Developer: [Africa Internet Group](https://appshunter.io/developer/1112576770)
- Category: Shopping, Lifestyle
- Price: Free
- Rating: 4.60/5 from 64,319 App Store ratings · 595 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.0 · 64 MB
- Languages: American English, Arabic, French (France)
- Released: 2014-10-16
- Data updated: 2026-08-28
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/jumia-online-shopping/id925015459/reviews.md

## What is Jumia Online Shopping?

Avoid crowds, stay safe and shop from the comfort of your home. With Jumia, you open your doors to savings and convenience!
Shop safely and conveniently online with Jumia, the largest online retailer in Africa.

So what exactly do you get with the Jumia app? 

- Daily exclusive app only Flash sales on top products
- Special Treasure hunts with guaranteed prizes
- Faster access to deals
- Exclusive app-only discounts
- Fast and Free shipping in select cities across Africa!
- Exclusive app only vouchers

With the Jumia App, shop safe and convenient online!

Download the Jumia Online Shopping App today for the best shopping experience in Africa. Great discounts, hassle free payment options, easy returns and 100% genuine items guaranteed!

From fashion to electronics, find anything you need on Africa’s largest online shopping store. Enjoy a large selection of international and local brands to choose from and shop 100% genuine products only at Jumia! 

Payment made easy with secure payment options such as cash on delivery, mobile money or pay using your credit card with our secure payment system Jumia Pay.

So you ask, what can I shop at Jumia? 
We sell millions of products, download the app and search what you are looking for. Some top items include:

- Mobile Phones & Tablets
- Laptops, Notebooks, Desktops and accessories
- Appliances, TVs, Games, Consoles, Home Theatres 
- Sporting Goods, Lifestyle products
- Fashion for all - Men, Woman, Kids & Babies
- Baby Necessities - Diapers, Skincare, Toys and all
- Health & Beauty Products - Make up, perfumes, Hair care, Oral care & more
- Home & Living - Furniture, Decor, Bedding, Kitchen Essentials
- Grocery Items & Supplies - Yes you read that right

With the Jumia Shopping App, you get:
- Customized shopping experience with a personalized feed
- Buyer protection 
- Cross-platform shopping, whether on a smartphone, a tablet or even on a desktop, Jumia app will keep all the products on your cart as long as you are logged in to your account.
- Order management from our call center, our call center will call you to inform about the status of your order
- International shopping experience from brands like  Apple, Canon, HP, Pampers, Moulinex, L’Oreal, Samsung, Tefal and many more!

Operating in more than 11 markets in Africa, the Jumia Online Shopping Application is available in Arabic, English and French. Our in-house customer service strives hard to provide you with impeccable service to all your questions in English, French, Arabic or the respective regional languages of the countries.

We always look forward to provide the best customer experience,  share your feedback with us to help us achieve that goal.

Contact us :
Côte d'Ivoire ==> https://www.jumia.ci/sp-contact/
Egypt ==> https://www.jumia.com.eg/sp-contact/
Ghana ==> https://www.jumia.com.gh/sp-contact/
Kenya ==> https://www.jumia.co.ke/sp-contact/
Morocco ==> https://www.jumia.ma/sp-contact/
Nigeria ==> https://www.jumia.com.ng/sp-contact/
Senegal  ==> https://www.jumia.sn/sp-contact/
Tunisia  ==> https://www.jumia.com.tn/sp-contact/
Uganda  ==> https://www.jumia.ug/sp-contact/
South Africa ⇒ https://www.jumia.co.za/sp-contact-us/


** DISCLAIMER **
We have been informed that our app is fraudulently advertised by third-party advertisers, mostly in the form of fake vouchers or offers. These ads are published without our consent and we highly regret and condemn this behavior.

If you encounter any of these issues, please help us and copy the page URL found and report it to jumia.online.shopping@jumia.com with subject "Fraudulent Ad" so that we can take the ad down.

## Key features

- Daily exclusive app-only Flash sales
- Special Treasure hunts with prizes
- Faster access to deals
- Exclusive app-only discounts
- Fast and Free shipping (select cities)
- Secure payment options
- Buyer protection

## What do users think of Jumia Online Shopping?

Overall sentiment: negative

**Pros**

- ⭐ Extremely reliable
- 🚀 Fast delivery
- 👍 Great shopping experience
- 💳 Convenient payment options
- 🔒 Secure transactions

**Cons**

- 🔍 Unreliable search function
- 📦 Inconsistent delivery times
- 🤖 Frustrating customer service
- 💰 Overpriced products
- 🛒 Unavailable or canceled items
- 🔄 Frequent app crashes and bugs
- 🔑 Login and account issues
- 💳 Payment problems and refund delays

**Commonly reported bugs**

- Unreliable app performance
- Incorrect product information and images
- Delivery issues and failed pickups
- Unauthorized account activities

**Most requested features**

- Improved search functionality
- More payment options (e.g., bank transfers)
- Better communication on delivery status and delays
- Enhanced customer support channels
- Streamlined return and refund process
- Landscape mode support for tablets

## Recent user reviews (10 of 595)

All indexed reviews: https://appshunter.io/ios/app/jumia-online-shopping/id925015459/reviews.md

### 3/5 — ?

*2026-08-22, version 19.1.0*

Cool but the app can be very slow sometimes, improvement in fast processing would help

### 5/5 — Good

*2026-08-17, version 19.1.0*

Made easy to purchase goods online

### 1/5 — No more pay in delivery?

*2026-08-16, version 19.1.0*

Couldn’t pay on delivery. Been doing that with Jumia for 6 years, and now  I can’t pay in delivery.
It’s heart wrenching

### 3/5 — Shipping fee

*2026-08-13, version 19.1.0*

Pls reduce the shipping fee is getting expensive

### 1/5 — This app is so terrible in everything

*2026-08-13, version 19.1.0*

I can’t even sign in 
In peace it’s just too difficult 
Yall should do better please

### 5/5 — Evely

*2026-08-11, version 19.1.0*

Good application but need more codes promo

### 1/5 — Pay on delivery

*2026-08-10, version 19.1.0*

Pay on delivery is not available on my Jumia account

### 5/5 — Great

*2026-08-09, version 19.1.0*

Simply the best

### 1/5 — Horrible

*2026-08-05, version 19.1.0*

So far my experience with shopping on jumia has been quite tedious. It sometimes feels like i am searching for something and its not showing up but then i am browsing around for it and its there. Why do i keep getting bombarded with these popup screens. Why would i care about “jumia is looking for delivery drivers” . This is something that should be self explanatory in a different section of the application like a support page. Why is everything so flashy? It doesn’t make my mouth watery with an urge to immediately spend 1m on a purchase i would never even think of.  If i could rate it lower i probably would.

### 5/5 — Amazing

*2026-08-03, version 19.1.0*

Very good service

## Frequently asked questions about Jumia Online Shopping

### What is Jumia Online Shopping?

Jumia is Africa's largest online retailer, offering a wide selection of products from fashion to electronics. It allows users to shop safely and conveniently from home, with secure payment options and fast shipping in select cities.

### What kind of products can I buy on Jumia?

You can find millions of products on Jumia, including mobile phones, tablets, laptops, appliances, TVs, fashion for men, women, and kids, baby necessities, health and beauty products, home and living items, and even grocery items.

### Is Jumia free to use?

The Jumia Online Shopping app is free to download and use. While the app itself is free, there are in-app purchases available for products, and the app may display ads.

### What payment methods does Jumia accept?

Jumia offers secure payment options including cash on delivery, mobile money, and credit card payments through their secure system, Jumia Pay.

### What are the benefits of using the Jumia app?

The app provides exclusive app-only deals, flash sales, treasure hunts with prizes, faster access to discounts, and exclusive vouchers. It also offers a personalized shopping experience, buyer protection, and cross-platform shopping.

## Version history (last 5 releases)

### 20.0.1 — 2026-08-27

Hello Jumia Fans!

"Meet your new homepage.
Faster to browse, easier to discover, and designed to help you find what you love in fewer taps. We've rebuilt the experience end to end. Same great deals, a whole new feel."

If you like these changes, please let us know by rating and reviewing us in the App Store!

### 20.0.0 — 2026-08-26

Hello Jumia Fans!

Meet your new homepage.
Faster to browse, easier to discover, and designed to help you find what you love in fewer taps. We've rebuilt the experience end to end. Same great deals, a whole new feel.

If you like these changes, please let us know by rating and reviewing us in the App Store!

### 19.1.0 — 2026-07-21

Hello Jumia Fans!

In this new version, we have made some incremental technical updates and also improved some designs to present a more standardized and stable application for our customers.

If you like these changes, please let us know by rating and reviewing us in the App Store!

### 18.8.1 — 2026-06-23

Hello Jumia Fans!

We updated our app to fix some issues with our features in order to deliver a better user experience.

If you like these changes, please let us know by rating and reviewing us in the App Store!

### 18.8.0 — 2026-05-11

Hello Jumia Fans!

We've been working on additional fixes so that you can have a good experience with our app.

If you like these changes, please let us know by rating and reviewing us in the App Store!

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## More apps by Africa Internet Group

- [Jumia Food - Food delivery](https://appshunter.io/ios/app/jumia-food-food-delivery/id1113993339)
- [Jumia Party - Spirits & Beers](https://appshunter.io/ios/app/jumia-party-spirits-and-beers/id1182386930)
- [JumiaPay](https://appshunter.io/ios/app/jumiapay/id1294620379)
- [Pizza Hut Delivery - Uganda](https://appshunter.io/ios/app/pizza-hut-delivery-uganda/id1386073084)
- [Debonairs Pizza Delivery](https://appshunter.io/ios/app/debonairs-pizza-delivery/id1403320827)

All apps by Africa Internet Group: https://appshunter.io/developer/1112576770

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*