# JumpCloud Admin

> Mobile tool for IT admins to manage user accounts and security on the go. (iPhone/iPad app by JUMPCLOUD INC..)

- Source: https://appshunter.io/ios/app/jumpcloud-admin/id1596947372 (this page in markdown: same URL + `.md`)
- Developer: [JUMPCLOUD INC.](https://appshunter.io/developer/1546936293)
- Category: Productivity, Business
- Price: Free
- Rating: 3.57/5 from 7 App Store ratings · 4 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.0 · 14 MB
- Languages: English
- Released: 2023-01-28
- Data updated: 2026-06-01
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/jumpcloud-admin/id1596947372/reviews.md

## What is JumpCloud Admin?

The JumpCloud Admin app gives you, the admin, the power to quickly resolve common user requests while on the go. You can reset passwords, unlock user accounts, remove MFA requirements, and see user events.

## Key features

- Reset user passwords
- Unlock user accounts
- Remove MFA requirements
- View user events
- On-the-go management

## Recent user reviews (4 of 4)

All indexed reviews: https://appshunter.io/ios/app/jumpcloud-admin/id1596947372/reviews.md

### 1/5 — Very limited practically useless App

*2025-09-20, version 2.1.0*

Not sure why you would launch such limited app, there’s absolutely nothing to administer here.

### 2/5 — A small step forwards

*2024-05-27*

Have occasionally been caught out trying to make an admin change with a browser on an iPhone and finding it virtually impossible to do anything, this app was a welcome addition!

The downside is that you can’t do much at all with it. I’d hoped for things like being able to manage membership of groups, but no. 

Being able to immediately suspend accounts is good, but it’s not much help if a user forgets their password. Yes you can unlock their account, but you cannot set a temporary password. 

Overall it’s one step forward, but it needs some development to be a really useful tool.

### 2/5 — Missing basic features

*2024-04-16, version 2.0.1*

Missing some basic features like w reset and updating recovery emails. This provides the most hassle to do every time if I’m not at the desktop. This app is literally just a shortcut to the online portal essentially it doesn’t do anything else.

### 2/5 — Good first take

*2023-07-25, version 1.4.0*

This is a good first take as an app. But there are many features missing that Admins need, and it doesn’t seem to adapt very well to the small screen size of a phone. For example, we need the ability to do suspends at a specific time and this app only allows for a suspend right now. also there are things like changing the groups of users or devices, etc. which would all be common admin tasks that one would need to do while on the go.

## Frequently asked questions about JumpCloud Admin

### What can JumpCloud Admin do?

JumpCloud Admin allows IT administrators to perform essential user management tasks remotely. This includes resetting passwords, unlocking user accounts, removing MFA requirements, and viewing user event logs directly from their mobile device.

### Is JumpCloud Admin free to use?

Yes, JumpCloud Admin is available for free. There are no costs associated with downloading or using the application itself.

### What devices does JumpCloud Admin support?

JumpCloud Admin is currently supported on iPhones. The app is designed for iOS devices.

### How often is JumpCloud Admin updated?

The latest version, 2.1.0, was released on June 18, 2025. The app is actively maintained by the developer, JumpCloud, indicating regular updates.

### What is the age rating for JumpCloud Admin?

JumpCloud Admin has an age rating of 4+. This indicates it is suitable for users of all ages.

### Does JumpCloud Admin have ads?

No, JumpCloud Admin does not contain advertisements. The app is ad-free, providing an uninterrupted user experience.

### What is the user sentiment for JumpCloud Admin?

Based on the available data, JumpCloud Admin has a rating of 4.0 stars from 6 ratings. This suggests generally positive user feedback.

### Can JumpCloud Admin integrate with other systems?

While the description focuses on core user management, JumpCloud is a broader identity management platform. The admin app likely leverages the capabilities of the JumpCloud platform for its integrations.

## Version history (last 5 releases)

### 2.2.0 — 2026-04-15

• We have provided fixes that enhance application performance and general stability.
• We’ve added support for India-based data residency.

### 2.1.0 — 2025-06-18

• Now we support the app in Europe as well.

### 2.0.5 — 2025-03-18

We have provided some security fixes and enhanced the performance of the app.

### 2.0.4 — 2024-07-03

We have fixed an intermittent issue where the app was crashing.

### 2.0.3 — 2024-06-22

This update fixes a critical issue occurring due to a CloudFlare certificate rotation.

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## More apps by JUMPCLOUD INC.

- [JumpCloud Protect](https://appshunter.io/ios/app/jumpcloud-protect/id1566884733)
- [JumpCloud Password Manager](https://appshunter.io/ios/app/jumpcloud-password-manager/id1641676503)

All apps by JUMPCLOUD INC.: https://appshunter.io/developer/1546936293

## Related topics

[jumpcloud admin](https://appshunter.io/ios/topics/jumpcloud-admin) · [jumpcloud](https://appshunter.io/ios/topics/jumpcloud) · [jumpcloud protect](https://appshunter.io/ios/topics/jumpcloud-protect) · [tac admin app](https://appshunter.io/ios/topics/tac-admin-app) · [jumpcloud password manager](https://appshunter.io/ios/topics/jumpcloud-password-manager) · [hretail admin](https://appshunter.io/ios/topics/hretail-admin) · [resaltk admin](https://appshunter.io/ios/topics/resaltk-admin) · [xpert admin](https://appshunter.io/ios/topics/xpert-admin) · [ckm admin](https://appshunter.io/ios/topics/ckm-admin) · [stopit admin](https://appshunter.io/ios/topics/stopit-admin)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-01.*