# JumpCloud Protect — Secure your online resources > Multi-factor authentication app for secure work resource access. (iPhone/iPad app by JumpCloud.) - Source: https://appshunter.io/ios/app/jumpcloud-protect/id1566884733 (this page in markdown: same URL + `.md`) - Developer: [JumpCloud](https://appshunter.io/developer/1546936293) - Category: Business, Utilities - Price: Free - Rating: 4.30/5 from 32 App Store ratings · 17 written reviews indexed - Age rating: 4+ - Requires: iOS 16.6 · 47 MB - Languages: American English - Released: 2021-08-09 - Data updated: 2026-08-07 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/jumpcloud-protect/id1566884733/reviews.md ## What is JumpCloud Protect? Sign into your work resources simply and securely with the JumpCloud Protect® mobile application, proud winner of the Globee Cybersecurity Award. JumpCloud Protect enables multi-factor authentication (MFA) which ensures user verification. MFA provides an extra layer of security beyond traditional username and password authentication through either a push notification or a verification code through TOTP (time-based one-time password). Both methods are easier to use and provide more security than user-created passcodes or authentication codes sent via SMS. In addition, TOTP does not require your mobile device to be connected to Wi-Fi or a cellular network. ## Key features - Multi-factor authentication (MFA) - Push notification verification - Time-based one-time password (TOTP) - Enhanced security over SMS codes - Offline TOTP functionality ## Recent user reviews (10 of 17) All indexed reviews: https://appshunter.io/ios/app/jumpcloud-protect/id1566884733/reviews.md ### 1/5 — I *2025-09-02* I can't use it ### 5/5 — Good app *2025-08-29* Works smoothly ### 1/5 — Consistent bug still not fixed *2024-04-22* I continually get “there was an error while sending the request. Please try again” if I accept/confirm a push authentication too quickly. The system shouldn’t be slower than a human ¯\_(ツ)_/¯ ### 1/5 — Very inconsistent *2024-02-20* Works a good portion of the time, but I’d invariably get a “There was an error while sending the request. Please try again.” When accepting a push request. Previously had Duo and EVERY push request worked with Duo. The watch pushes are especially bad. Less than 50% chance if I accept a push from my watch that it’d actually work. ### 2/5 — Needs works *2023-07-31, version 2.1.0* Approving from notifications is a great step in the right direction as it puts the app on par with competitors. However, still very buggy. The new feature does not work from an Apple Watch. Additionally, using the notification or not, approving a login often takes multiple tries. ### 1/5 — Watch approval fails *2023-07-27* I keep getting the error “there was an error while sending the request” whenever I approve a push from my watch. Works from phone just fine. ### 4/5 — Seems fine for JC Push and TOTP *2022-12-23* Question: if I change devices, I understand that I will need to re-enroll Push. Will I need to also re-enroll any TOTP I store in the app? Or are those backed up by iCloud or in JumpCloud? Thanks. ### 3/5 — Functional *2022-11-12* My company changed from duo to jumpcloud protect. It works. But I do miss accepting connections on my watch. With JCP you need your phone to accept the mobile push login tokens. Please add Apple Watch functionality. ### 3/5 — Needs Apple Watch Support *2022-07-29* The app works fine, but really needs the ability to approve from apple watch like competitors provide. It’d be five stars with that support. ### 1/5 — Still no watch support *2022-07-08, version 1.15.3* It’s 2022, how has Duo allowed push approvals from Apple Watch for years and Duo still hasn’t gotten to it. ## Frequently asked questions about JumpCloud Protect ### What is JumpCloud Protect used for? JumpCloud Protect is used to sign into your work resources simply and securely. It enables multi-factor authentication (MFA) to ensure user verification beyond just a username and password. ### How does JumpCloud Protect provide security? It provides an extra layer of security through multi-factor authentication (MFA). This can be done via push notifications or time-based one-time passwords (TOTP), which are more secure than traditional methods. ### Can I use JumpCloud Protect offline? Yes, the Time-based One-Time Password (TOTP) feature does not require your mobile device to be connected to Wi-Fi or a cellular network. ### What devices does JumpCloud Protect support? JumpCloud Protect is supported on iPhone and iPod devices. It is rated for ages 4 and up. ### What is the rating for JumpCloud Protect? JumpCloud Protect has a rating of 4.4 stars based on 31 ratings. It is also a proud winner of the Globee Cybersecurity Award. ### How often is JumpCloud Protect updated? The latest version is 2.3.11, and the app was last updated on February 27, 2026. This indicates a consistent update schedule. ### Is JumpCloud Protect free to use? Yes, JumpCloud Protect is available for free. It does not have in-app purchases or advertisements. ## Version history (last 5 releases) ### 2.4.3 — 2026-08-06 • Fixed minor bugs and resolved crash issues • Enhanced overall app performance and stability ### 2.4.2 — 2026-07-03 Now you can use JumpCloud Go on your work iPhone or iPad, even when your company manages devices with non-JumpCloud MDM. Signing in using JumpCloud Protect registers your device for secure access. ### 2.4.1 — 2026-04-28 • We have provided fixes that enhance application performance and general stability. ### 2.4.0 — 2026-04-15 • We have provided fixes that enhance application performance and general stability. • We’ve added support for India-based data residency. ### 2.3.11 — 2026-02-27 This release enhances the performance and stability of the app. ## Apps similar to JumpCloud Protect | App | Rating | Price | Category | | --- | --- | --- | --- | | [Gong.io](https://appshunter.io/ios/app/gongio/id1289289459) | 4.0 (109) | Free | Business | | [Tangelo.ai](https://appshunter.io/ios/app/tangeloai/id1524764098) | 3.7 (3) | Free | Business | | [Google Device Policy](https://appshunter.io/ios/app/google-device-policy/id763852089) | 1.7 (2,782) | Free | Business | | [Deel: Global Payroll & HR](https://appshunter.io/ios/app/deel-global-payroll-and-hr/id6478083155) | 4.8 (2,890) | Free | Business | | [Sequoia Mobile](https://appshunter.io/ios/app/sequoia-mobile/id1185900896) | 4.9 (21,785) | Free | Business | | [Brex](https://appshunter.io/ios/app/brex/id1472905508) | 4.8 (8,835) | Free | Business | ## More apps by JumpCloud - [JumpCloud Admin](https://appshunter.io/ios/app/jumpcloud-admin/id1596947372) - [JumpCloud Password Manager](https://appshunter.io/ios/app/jumpcloud-password-manager/id1641676503) All apps by JumpCloud: https://appshunter.io/developer/1546936293 ## Related topics [jumpcloud protect](https://appshunter.io/ios/topics/jumpcloud-protect) · [jumpcloud](https://appshunter.io/ios/topics/jumpcloud) · [jumpcloud authenticator](https://appshunter.io/ios/topics/jumpcloud-authenticator) · [jumpcloud password manager](https://appshunter.io/ios/topics/jumpcloud-password-manager) · [jumpcloud admin](https://appshunter.io/ios/topics/jumpcloud-admin) · [ulm onelogin protect](https://appshunter.io/ios/topics/ulm-onelogin-protect) · [1login protect](https://appshunter.io/ios/topics/1login-protect) · [2026 cloud security summit](https://appshunter.io/ios/topics/2026-cloud-security-summit) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-07.*