# JumpCloud Protect — user reviews

> 17 indexed App Store user reviews of JumpCloud Protect by JumpCloud, rated 4.30/5 from 32 ratings.

- Source: https://appshunter.io/ios/app/jumpcloud-protect/id1566884733/reviews
- App overview in markdown: https://appshunter.io/ios/app/jumpcloud-protect/id1566884733.md
- Rating breakdown: 5★ 24 · 4★ 1 · 3★ 3 · 2★ 1 · 1★ 3

## Most critical reviews (10 lowest-rated)

### 1/5 — I

*2025-09-02*

I  can't use it

### 1/5 — Consistent bug still not fixed

*2024-04-22*

I continually get “there was an error while sending the request. Please try again” if I accept/confirm a push authentication too quickly. The system shouldn’t be slower than a human ¯\_(ツ)_/¯

### 1/5 — Very inconsistent

*2024-02-20*

Works a good portion of the time, but I’d invariably get a “There was an error while sending the request. Please try again.” When accepting a push request. Previously had Duo and EVERY push request worked with Duo.

The watch pushes are especially bad. Less than 50% chance if I accept a push from my watch that it’d actually work.

### 1/5 — Watch approval fails

*2023-07-27*

I keep getting the error “there was an error while sending the request” whenever I approve a push from my watch. Works from phone just fine.

### 1/5 — Still no watch support

*2022-07-08, version 1.15.3*

It’s 2022, how has Duo allowed push approvals from Apple Watch for years and Duo still hasn’t gotten to it.

### 2/5 — Needs works

*2023-07-31, version 2.1.0*

Approving from notifications is a great step in the right direction as it puts the app on par with competitors. However, still very buggy. The new feature does not work from an Apple Watch. 
Additionally, using the notification or not, approving a login often takes multiple tries.

### 3/5 — Functional

*2022-11-12*

My company changed from duo to jumpcloud protect.  It works.  But I do miss accepting connections on my watch.  With JCP you need your phone to accept the mobile push login tokens.  Please add Apple Watch functionality.

### 3/5 — Needs Apple Watch Support

*2022-07-29*

The app works fine, but really needs the ability to approve from apple watch like competitors provide.  It’d be five stars with that support.

### 3/5 — Add ability to approve or deny login attempts from push notifications

*2022-02-28*

Please add in the ability to hard press on a push notification for a login attempt to be able to approve or decline the login attempt without needing to tap on the notification and have it open the app to approve or decline the login attempt. Please also add the ability to approve or decline a login attempt from Apple Watch from the push notification.

### 4/5 — Seems fine for JC Push and TOTP

*2022-12-23*

Question: if I change devices, I understand that I will need to re-enroll Push. Will I need to also re-enroll any TOTP I store in the app? Or are those backed up by iCloud or in JumpCloud? Thanks.

## Most praised reviews (7 highest-rated)

### 5/5 — Good app

*2025-08-29*

Works smoothly

### 5/5 — Easy to use

*2022-03-04, version 1.9.0*

Works nicely, easy to setup.

### 5/5 — Incredible!

*2022-03-04*

Works way better than duo, google, or microsoft. 

Really clean authenticator with they yes/no push and the 6 digit.

### 5/5 — Easy to use, works as intended

*2021-08-26*

Had virtually no difficulties using the app! Great development

### 5/5 — Life Altering Experience

*2021-08-24, version 1.0.3*

At last free from toto tyranny, please keep em features coming

### 5/5 — Saves Time, best 2FA

*2021-08-14*

Really nicely designed app that works perfectly.

### 5/5 — Jumpcloud does it right!

*2021-08-12*

So excited for this!  This is the perfect companion to jumpcloud and security.  Thank you!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-07.*