# Jumpshare: Secure File Sharing — user reviews > 49 indexed App Store user reviews of Jumpshare by Jumpshare, Inc., rated 4.70/5 from 447 ratings. - Source: https://appshunter.io/ios/app/jumpshare-secure-file-sharing/id1084648246/reviews - App overview in markdown: https://appshunter.io/ios/app/jumpshare-secure-file-sharing/id1084648246.md - Rating breakdown: 5★ 371 · 4★ 41 · 3★ 12 · 2★ 7 · 1★ 16 ## What do users think of Jumpshare? Overall sentiment: mixed **Pros** - 🚀 Fast and reliable file uploads - 👍 Easy to use interface - 💰 Generous free version with core features - 🔗 Simple link sharing with short URLs - 📊 Activity tracking and download notifications - 🎨 Cross-platform support (Mac, iPhone, iPad) - 💬 Responsive and helpful customer support - 📁 Support for 200+ file formats with browser preview - 🎯 Great alternative to Dropbox and WeTransfer - ✨ Clean and intuitive design **Cons** - 🐛 Frequent login issues and spontaneous logouts - 🐛 Upload failures with 'pending' status then disappearance - 📱 Limited functionality on mobile devices - 🚫 Cannot batch upload large files (RAW, TIFF) from Lightroom - ⚠️ App crashes when opening or downloading - ❌ No Android app available - 😞 App abandoned with no updates in 4 years - 🔒 Misleading 'free' label with paywall features - 📹 Difficulty uploading videos from iPhone - 🎨 No dark mode option **Commonly reported bugs** - App crashes on open or when attempting downloads - Spontaneous logout occurring during uploads - Pending uploads that disappear without completing - Login page repeatedly pops up on iPhone - App restarts when opened - Video upload failures with crash and re-login requirement - Incompatibility with iPhone X (previously reported, claimed fixed) - File preview not loading despite files being available - Billing continues after account downgrade **Most requested features** - Android app development - Dark mode support - Batch upload support for large professional files (RAW, TIFF, DNG) - Drag and drop from Files or Google Drive on iPad - In-app text file creation - Single in-app purchase or tip option to support developers - Customizable download page backgrounds - Better Lightroom integration for iOS ## Newest reviews (10 of 49) ### 2/5 — it keeps breaking *2025-02-14, version 1.1.4* i got a good 50 photos uploaded and now every time i try they just sit there saying pending and then disappear *or* it spontaneously logs me out and they disappear. its very frustrating. it just wont work anymore ### 3/5 — I love it, but it can be frustrating *2024-10-25, version 1.1.4* Don’t get me wrong this is one of the better file transfer apps but it does have its setbacks. It is very limited on mobile devices. Will not upload batch large files (RAW, TIFF’s) from Lightroom I was able to at least upload jpgs in big batches. However that is no longer the case anymore. So I need to continue to find work around. With that being said sharing files to clients is easy for both parties and being able to collaborate with team memebers is a big plus. If they fix these not so minor issues. Then it’s the best there is. ### 2/5 — It can be frustrating *2023-11-19* Don’t get me wrong this is one of the best file transfer apps. However its very limited on mobile devices. Uploading with Lightroom especially on an iOS device. Will not export multiple large files(tif’s, Dng, etc) I just need always find work around for bulk files. which can feel like wanted time. ### 3/5 — Uploads *2021-04-22, version 1.1.4* Difficulty uploading videos from Iphone albums ### 4/5 — Very useful for sharing *2020-02-23, version 1.1.2* Very useful and easy for sharing. I had some trouble trying to find how and where to cancel my account when I wasn’t needing it but the Jumpshare team were very quick to respond with assistance. ### 5/5 — Troy’s Service Manuals *2019-09-24, version 1.1.2* This is an awesome App. It works great on iPhone and iPad. But, no App for Android devices. When are we going to get an App that will work on Android. Other than that again I say Jumpshare is great. ### 5/5 — Top Notch *2019-03-05, version 1.1.2* This is the app you’re looking for. It’s like WeTransfer on steroids. Customer service is also amazingly responsive. Love both the desktop and mobile app, notifications when someone views or downloads files is brilliant. Custom URL and branding with the Plus membership, along with 20GB file transfers. ### 5/5 — Easy to use file sharing *2018-12-06, version 1.1.2* The web UI is easy and simple to sort your files. The Mac app is great for screen shots, video and fast short link sharing of drag and drop docs and folders. The iOS app is easy to use on the fly as well. The ability to map your own short URL is a great personal touch when sharing for work. It's a great value for money alternative to Box and Dropbox with a comparable feature set. The developers are super responsive, supportive and nice too! ### 5/5 — Fast and easy to use *2018-11-28, version 1.1.2* Fast and easy to use even when uploading large files and folders. Can’t fault it at this time. ### 5/5 — Enjoying *2018-09-12, version 1.1.2* I scrapbook so saving layouts this is a great program! ## Most critical reviews (10 lowest-rated) ### 1/5 — Abandoned app *2025-06-08, version 1.1.4* Wish this wasn’t abandoned. App has had no update in 4 years. Sad. ### 1/5 — Doesn’t work *2024-05-19, version 1.1.4* Restarts when I open the app. Won’t let Me upload videos. Says pending then crashes and asks me to login again. I’ve tried several times and can’t get it to work properly. Kind of disappointing considering all of the ⭐️⭐️⭐️⭐️⭐️ reviews! ### 1/5 — Is the service still running ? *2023-05-05* Please fix the app so I can upload stuff and not have the login page pop up averytime on IPhone. And please let me drag stuff from files or google drive in Jumpshare on the iPad. Nothing seams to work. ### 1/5 — Used to like them *2023-01-03, version 1.1.4* I downgraded and they kept charging me for months. ### 1/5 — Worked 1 time on I-Phone *2022-03-27, version 1.1.4* Worked 1 time very finicky that time. Never could get it to work again. Thought it might be a internet issue, eliminated that possibility & same result. No downloads. Got to compress lrg. Files for sending. ### 1/5 — Disappointed *2020-10-05, version 1.1.3* Won’t even load 6 min 13sec video,I assume it would if I paid £9 per month. ### 1/5 — No dark mode *2020-09-22, version 1.1.3* Bruh it’s 2020 ### 1/5 — Standoff 2 *2020-07-27* Ну что стендофферы, читы пошли скачивать? ### 1/5 — Not free *2019-08-01, version 1.1.2* Dont put free if u have to pay to use it. ### 1/5 — Won’t download *2019-03-22, version 1.1.2* I downloaded the app and never can I open the docs in this app. When I download, it’s says. I thing to preview when clearly there is something to download. Please advise how i can open/download without purchasing anything. Thanks ## Most praised reviews (10 highest-rated) ### 5/5 — Excellent app! Stable and fully featured *2024-02-06, version 1.1.4* Excellent app! Stable and fully featured iPhone iPad and iMac versions ### 5/5 — Fantastic *2023-03-27, version 1.1.4* Been using it for years and love it. Fast uploads. All the information you need. Great price. Excellent support. ### 5/5 — What’s cool about Jumpshare is… *2022-03-13, version 1.1.4* … it’s great for organizing, and the free version is worth using. Most most of the features, at least the ones that are important, are all there in the free version, and features that you need to pay for are worth paying for if you need them. I don’t hear a lot about Jumpshare and that’s too bad because it’s super easy to use, fast, doesn’t present any problems for people you share with like Dropbox and others do, and It just seems to make sense. ### 5/5 — Really works and easy to use! *2021-08-31, version 1.1.4* That’s it lol ### 5/5 — Well done service *2021-08-24, version 1.1.4* Yes features are limited in the free version, that's true, but this is very well done service, I compared a few like Gy.., Lo..., Vi... and Jumpshare is just so easy to use. And no. I don't work for the company at all. I like this service because that's what I was looking for - easy way to share pictures AND short videos. Dropbox, Onedrive, Google drive it's too complicated, too many clicks, not easy to manage pics and videos once you have many of them etc.. and easy way to share, whether it's either for support or product returns etc.. And Jumpshare works now on MacOS 10.13 (thanks for that) and all OS supported. Link sharing is great with the pop up menus etc... This is just well done service. It reminds me of the Jing service from Techsmith. This app is a must and deserves 5 stars without reservation. ### 5/5 — Convenience Plus *2021-06-03, version 1.1.4* This free version of Jumpshare is perfect for the small, once-in-a-while user, like me. I only have 4-5 documents that need to be shared occasionally, such as Homeowner Association papers, and this app fills the bill. I can’t recommend it highly enough. ### 5/5 — The best of the best!! *2021-01-21, version 1.1.3* These people know what they are doing. So many great uses for this app. I do song recordings - this app makes it easy to send song bites to everyone involved in putting the recording together. ### 5/5 — Thank You *2020-11-12, version 1.1.3* I was in a bind having only minutes to try and email an audio recording that was too large? Found this App and down loaded it loaded my audio file and they received and opened it all within 3 min. Just before my deadline. Thank You ### 5/5 — A Hopping good app *2020-04-11, version 1.1.2* It hops to it. Has everything I need at the free level. If I had money l would buy something just to support them. ### 5/5 — Videos For Clients *2019-12-08, version 1.1.2* This is a service that I have been looking for for a long time. I hoe they can keep this the way it is and also offer better services than YouTube. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-12.*