# JungleePoker: Play Poker Game — user reviews > 20 indexed App Store user reviews of JungleePoker by Junglee Rummy, rated 4.22/5 from 1,855 ratings. - Source: https://appshunter.io/ios/app/jungleepoker-play-poker-game/id1659043702/reviews - App overview in markdown: https://appshunter.io/ios/app/jungleepoker-play-poker-game/id1659043702.md ## Most critical reviews (10 lowest-rated) ### 1/5 — Too many bugs and no customer support *2025-03-02* I was playing a tournament, and in tournament table changes as players on table gets eliminated. This time this doesn’t happen for me. I tried reporting this issue but their customer support gives automated emails, like we checked and found no issue. Did you check really? What a bunch of liers. Anyways I am stuck at a tournament which usually ends in 5 hours, from 20 hours because guess what all 3 players are on separate table and can’t play with each other. **Developer response:** Hello User, we're sorry for the inconvenience caused while playing the tournament. Please contact us at customerservice.jungleepoker@jungleegames.com and describe the issue in detail. Our team will look into it for you and will surely help you. Thanks. ### 1/5 — Its rigged and scam *2024-10-19* Its rigged the way the cards are dealt. They have tournaments, i signed up for one and used a ticket. I was ready to join, but there was no instruction given on how to sit I was assuming that i would be seated automatically when the timer ended but it just showed cancelled for some reason Who knows whats going on behind the scenes of these online games First and last time i am trying this app or any other online poker for that matter **Developer response:** Hello User, we are sorry to hear about your not-so-great experience on our app. We would appreciate it if you could please connect with us at customerservice.jungleepoker@jungleegames.com and provide us with detailed feedback. We'd be happy to resolve any issues you might be facing. Thanks. ### 1/5 — Alert : If you want to burn your money play on this site or online poker. *2024-09-25* This site is one of the worst sites i have played on. the setups are so strong you just cannot avoid it. I have been playing poker for a long time now and i can now confirm and say online poker is a fraud..It just does not make sense. All you do is burn money and more money. If you are new to poker stick to live or save your money and go play live. online will just make you hate this lovely game. this is only in regards to online poker. All these sites are just making us fools. waste of time waste of money and bad eyesight. Stop playing online and specially on junglee poker...🙏🏻 the one star is just to submit the review else it would be minus all the stars **Developer response:** Hello User, we are sorry to hear about your not-so-great experience on our app. We would appreciate it if you could please connect with us at customerservice.jungleepoker@jungleegames.com and provide us with detailed feedback. We'd be happy to resolve any issues you might be facing. Thanks. ### 1/5 — Stupidity, you can’t withdraw your deposit amount *2024-09-09* This doesn’t make sense at all, once you deposit your money you can’t withdraw it, basically you either lose all the money or you have to win only to withdraw it, so whatever money you put in consider it gone if you lose or else win to withdraw ( that also only the amount you win) Very very stupid, This feature was not there before. **Developer response:** e regret the inconvenience caused. We're sorry to hear that our app didn't live up to your expectations. Could you please write back to customerservice.jungleepoker@jungleegames.com with your concerns? That would help us enhance our platform and solve any issues you may be facing. Thanks. ### 1/5 — Third rate profit making app *2024-09-02* Try playing at nights , u can point out the bots pretty easy when players are thinned out. Will give you a good hand which any sane man will play , will give better hands at turn or river to the bot , happened too many times , thats how they clean you out , by giving u what will be a winning hand in normal case scenario , but will lose 100% of the time. Once or twice is ok but all the time ? U think that how luck works ? **Developer response:** Hi User, you can rest assured that Junglee Poker is absolutely bot-free and only real, human players play on our platform. We don't allow any bots on our app and our players are KYC-verified. Besides, withdrawing one's winnings without KYC verification is not possible. So enjoy gaming on Junglee Poker without worrying about bots. Thanks. ### 1/5 — Cheating *2024-05-14* In many of the games I got cheated by you guys . Adding to more I have more over 50 hands but never got high cards and even never able to made pair three of kind seriously you guys just cheat I don’t even how your rng algorithm works Winzo is very much better than your app and I request everyone to don’t lose money on this app it’s a fraud app . And I have so many of bots please don’t cheat people **Developer response:** Hello Chhaila, we're sorry to hear about your unrewarding experience. However, poker is a skill game in which success depends on your skills. Cards in our games are dealt randomly by a Random Number Generator (RNG) certified by iTech Labs, Australia. Please use our 'Contact Us' feature to report any game issue you faced. We'd be happy to help. ### 1/5 — Fraud app. *2024-04-19* Dont play here. Its been alwayz a set up game. You can never win. Its evrytime you have to losse. And i have faced bots here. From their end. They are getting flopted fullhouse when stakes are big. They just some take your money. Their is no possibilty to talk to their customer support. Its alwayz a bot who come for the chat. Compeltly fraud poker platform. Plz dont playe here. I recomemd. I have been lossijg for thre last one year. You can never win here. And i am going to put a FIR AGAINST THEM. Complete fraud app. **Developer response:** Hi User, it's disappointing to hear about your recent not so good experience on our app. We are committed to delivering a top-notch gaming experience. To help us make things right, please share your problem/suggestion at customerservice.jungleepoker@jungleegames.com. We will look into the issue and solve it at the earliest. Thanks. ### 1/5 — Ridiculous return policy *2023-05-27* I added money 1 week before to this platform but money didn’t received in my a/c but get deducted from my bank !!! Till time ok !! Many time happen !!!!! But when I tried to communicate with concern to assist I was left with no one !!! What’s is this are u all their to keep money of innocent people !!!!! Till time my money is not reflecting!! I don’t know what’s the status. !!!! If u all don’t want to return please let me know na !!!!! Please enhance your services !!! I play on poker bazziiii no such tension !!! **Developer response:** Hello Anshik, We're sorry for the inconvenience caused to you. Please connect with us using the "Contact Us" feature of our app and describe the issue, also mentioning the status shown against your withdrawal request. We would be happy to help you. Thanks. ### 2/5 — Bad management *2023-09-15* App is all good , to be honest I got a decent action over 8-9 months I have even playing here . However I have had issues with their leaderboard challange programme I was not paid and they just pulled a random excuse that I did play sufficient hands to get my point in a PLO game however it was a Texas LB challenge . Slow withdrawals - All withdrawals above 5000 go for a risk review on every transaction request you place which can take up to 3 days . Which no poker company in India does it with their Regs . It was a bad experience over all due to bad communication and automatic robotic experience I have had with them . If anyone in Management is reading this do let your PR team reply to this review with a scripted reply. Best Vishal **Developer response:** Hi User, we appreciate that you reached out to us. We want to help you at the earliest with this request please write to us at customerservice.jungleepoker@jungleegames.com with all your concerns/issues. This will help us to help you better. Thanks! ### 4/5 — No real time contact support help its just waste of time. *2025-03-28* My pan Id Number already verified with another user. So in this case what can i do? I am not able to verify my pan on this account. And i am not using that another account in which my pan card is verified. So please help me. I had deposited the money in that account where my kyc is not accepting. What can i do now? Please help **Developer response:** Hi Shubu, please note that if you are trying to upload the same document in two different accounts, then you will face this issue. Creating and using multiple accounts is against our terms and conditions. Doing so will lead to the deactivation of all your accounts without prior notice. Kindly write to us at customerservice.jungleepoker@jungleegames.com with all the details. ## Most praised reviews (10 highest-rated) ### 5/5 — Fraud App *2025-01-12* No control on collusions, the more you bet, the more are the chances of community cards turning your way, install it to lose your hard eaned money **Developer response:** Hello Ayush, we are sorry to hear about your not-so-great experience on our app. We would appreciate it if you could please connect with us at the customerservice.jungleepoker@jungleegames.com feature and provide us with detailed feedback. We'd be happy to resolve any issues you might be facing. Thanks. ### 5/5 — Fraud Game *2024-06-11* Hey guys I lost almost 30,000 rs , so be careful and this game makes u bit addictive so be careful and tell to everyone please report this game as fraud in play store and App Store please. My kind request and warning you so please stop playing in this fraud App. Jungle people use to say it’s a skill of playing but if have skill also you cannot play because in the opposite of the table bot is playing. They make u to win small amount but in the end they will take your amount fully. **Developer response:** Hi Naveen, we're sorry to hear about your uninspiring experience. However, your success in poker depends on your skills. All cards on Junglee Poker are dealt randomly by a Random Number Generator certified by iTech Labs, Australia, eliminating any bias. If you faced an issue, please report it using our 'Contact Us' feature. We'd be happy to help. ### 5/5 — Best To play and win *2024-06-05* In starting I was scared but now I Bliendly Play this game yes its Finicial Hard to play But if you have Luck You can Win has much has You play Mindly And Luck should be yours And also The withwdrals Money in just 1 min And also if it gets stuck It Come Within 24 hrs An better Game to play But Play It Has Less has you can Because you can also Loose your money Ply small Blind and Win Big One **Developer response:** Hi Prince, we appreciate you taking the time out to give us your valuable feedback. It will encourage us to serve you even better. However, if you have any other concerns then kindly write to us at customerservice.jungleepoker@jungleegames.com. Thanks. ### 5/5 — Fake app No real players Don’t play this game *2024-06-04* It’s all computerised u people are looting us I have experience whenever I play all in I have experienced there ll be computerised player who ll have better card then u this happened to me more then 10time **Developer response:** Hi User, we'd like to assure you that Junglee Poker is absolutely bot-free and only real, human players play on our platform. Our players are KYC-verified and we don't allow any bots on our app. Moreover, no player can withdraw their winnings without KYC verification. So enjoy gaming without worrying about bots or unfair play. Thanks. ### 5/5 — PLEASE PLEASE DON’t PLAY THIS GAME. *2024-04-09* You will regret oneday if you still play this game after seeing my review they will let you win but you will loose money because sometimes the opponents are the bots. #ifyouloveyourmoneyyouwillneverplaythis #bots #banthisapp lunddddd poker iski maa ki chooot jisne ye banayi hai **Developer response:** Hi User, you can rest assured that Junglee Poker is absolutely bot-free and only real, human players play on our platform. We don't allow any bots on our app and our players are KYC-verified. Besides, withdrawing one's winnings without KYC verification is not possible. So enjoy gaming on Junglee Poker without worrying about bots. Thanks. ### 5/5 — Wow what an app! *2024-04-01* Junglee Poker offers a thrilling poker experience with its intuitive interface, diverse tables, and vibrant community. Whether you're a beginner or a pro, there's something for everyone. Ante up and enjoy the ride! **Developer response:** Hi User, we appreciate you taking the time out to give us your valuable feedback. It will encourage us to serve you even better. Thanks. ### 5/5 — Best poler app *2024-03-19* This poker app offers a comprehensive and enjoyable gaming experience, combining a wide range of features, user-friendly interface, realistic gameplay, and strong community support. Whether you're a casual player or a seasoned pro, this app caters to various preferences and skill levels, making it a top choice in the realm of online poker apps. **Developer response:** Hello Raghavi, thank you for your encouraging feedback. It will motivate us to further enhance our app and services. Keep playing on Junglee Poker! ### 5/5 — Best poker app *2024-02-21* Its fun to play in jungleepoker app , was playing in multiple apps from many years, but after i came across junglee i deleted all other apps **Developer response:** Hello Visguru, thank you for your great feedback. We're committed to providing the best poker experience to all our players. Keep playing and winning big on Junglee Poker! ### 5/5 — Best app! *2023-12-19* Far way better app than Pokerbazi. It’s really amazing that it is completely fair with the winning probability of the cards, not like even if you have pocket Aces and still you lose, sometimes it can happen and that is understandable, but every time.!! No way..!!! Junglee poker is much much better than any other app.!! Loved it..!!! **Developer response:** Hello Tony, thank you for your encouraging feedback. It will motivate us to further enhance our app and services. Keep playing on Junglee Poker! ### 5/5 — Poker game *2023-02-02* This is an amazing game ❤️ I use to enjoy a lot while playing this game ❤️ I must recommend everyone u should play this game once and I should say u will enjoy playing ❤️ **Developer response:** Hi, we’re delighted to hear about your experience. Thank you for taking the time to share it. Happy Gaming! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*