# Juno: Chronic Illness Support — user reviews > 342 indexed App Store user reviews of Juno by Marshall Gould, rated 4.80/5 from 10,117 ratings. - Source: https://appshunter.io/ios/app/juno-chronic-illness-support/id6749455368/reviews - App overview in markdown: https://appshunter.io/ios/app/juno-chronic-illness-support/id6749455368.md - Rating breakdown: 5★ 8,994 · 4★ 702 · 3★ 283 · 2★ 47 · 1★ 91 ## What do users think of Juno? Overall sentiment: mixed **Pros** - 👍 Helpful and supportive app - 🚀 Great AI feature - 💡 Innovative and impressive **Cons** - 🐛 Paid app with limited free access - 🐛 Bugs and glitches in the app - 😡 Insensitive marketing tactics **Commonly reported bugs** - Inability to save profile details - Paid features not working as expected **Most requested features** - Improve free access and pricing model - Fix bugs and stability issues ## Newest reviews (10 of 342) ### 3/5 — Great idea but could do with some add ons *2026-09-04* Great idea and is great for managing symptoms. I would recommend these add ons though: A tab like notes that we have on our phone where we can store any extra info we need on our health conditions such as: Phone numbers, email addresses and names of specialists we are under To write questions we may need to ask our specialists To write symptoms and questions we may have to ask about getting tested for other conditions we haven’t had a diagnosis for yet A list of things to do with our conditions such as appointments to book, people to contact A place to write a list of any supplies we need to order related to our conditions A tab where we can look up charities to help those with our condition or support hotlines may be good too. For example you type in your condition and it comes up with a list of places that you can contact for help. And also maybe even a place where we can import important documents we may need in the future such as ones with official diagnosis on ect. ### 2/5 — Frustrated with subscription and cancellation policy - dark patterns *2026-08-18, version 3.3.2* I don’t love the interface. There are better tools. I just don’t wanted to try it and believe I inadvertently signed up for year at $59.99. I want to cancel, I never intended to subscribe. It is not in my app subscription list to cancel. I tried contacting customer support but received no response to my request to cancel. This is what is known by the FTC as “dark patterns”, deceptive practices that trick consumers into signing up then making it difficult or impossible to cancel the subscription. ### 4/5 — Love love so far *2026-08-13* Just started using and I’m in loving ### 3/5 — App layout *2026-08-04, version 3.3.1* I personally preferred the old app layout, is there anything to fix it ### 5/5 — Great so far *2026-08-01, version 3.3.0* I love the calming music ### 5/5 — Absolutely amazing *2026-07-31, version 3.3.0* Best app for managing the madness! ### 5/5 — No more worries *2026-07-30* Very easy to use and makes you feel listened to. Gives supportive feedback and helps calm the anxiety that pain can cause when it’s flaring up. I recommend this app. 100%! ### 5/5 — Huge confidence booster *2026-07-26* I felt more effective and confident in recent consultant appointment and my doctor was more responsive. Juno helped me be more precise and consistent and has turned me into a less stressed patient! This app is a major advance for health care management. ### 3/5 — Amazing app…till I couldn’t chat with Juno *2026-07-24* Got the app as I thought it would help me a lot. It did in the beginning, I loved my chats with Juno and I love that I can input my symptoms and medications. Logged in today and I can no longer chat with Juno for more than about 5 minutes a day. I cant justify paying for any of the subscription plans as I’m a student (yes I know there’s student plans too but these are still too expensive). Now stuck having one conversation with Juno that should take less than 20 minutes, of which I’d normally have had multiple conversations during the day, over numerous days! ### 5/5 — The Best Thing Ive Used! *2026-07-23, version 3.2.6* As someone who has been CI since 2022, Ive struggled to find a way to track my symptoms, show patterns, etc. This app makes it clear, to the point, yet able to add more detail when needed! I also super appreciate the ability to not have to use AI if I dont wish too! They are moving forward to always improve the app ,so this Cancer Survivor gives 5⭐️ :) ## Most critical reviews (10 lowest-rated) ### 1/5 — Paid *2026-09-06* Hit a paywall immediately. I do not want your free trial because I have not intention of using a paid app. The end. What a bummer! ### 1/5 — Exploitation *2026-08-19* Cost $9.99/ a week $24.99/ month $129.99/year For what nothing a lack of help, limited messages… and a pots warriors women’s only group Thats listed as males and females where teeny boopers have over ruled the group and don’t want boys talking so now a safe spot isn’t safe I never made a comment until it was calling out the group for literally calling every guy a creep… and not to speak because they want a certain age not specified .. it’s an open age app they’re should be a group just for them… exploit disabled for help and unity ### 1/5 — Too expensive *2026-08-19* Not only do you have hashimoto but this app kicks you in the gut almost immediately. No way. **Developer response:** Hi, we’re really sorry it felt that way. We know chronic illness is already expensive and exhausting, and we don’t want Juno to feel out of reach. Juno does have a free version, a free trial, and we also offer sponsored plans for people who can’t afford Pro. If you email us at team@juno-chat.com, we’d be happy to help you get access. Thank you for sharing this. We’re continuing to improve how we communicate pricing and make support available to more people. ### 1/5 — Not As Promised *2026-08-19* I signed up for the 7-day trial. There were links everywhere. If I tried to set a time that I took my medication, the roller to change the time wouldn’t work. In chatting with Juno AI, it would offer to record symptoms or change medication only to tell me after the fact it could not complete what it offered to do or that what it did not change and I approved in our chat didn’t really work. This is app so typing takes time. I’m willing to take the time for help in managing chronic illness and medication, but I don’t want to waste my time. That is part of what was happening. I get better “coaching” using Claude or Gemini. Unfortunately, I didn’t make it back to the Apple Store in time to cancel the 7-day trail so I was charged for it. I decided to try again. But I’ve wasted more time trying to work around glitches. This app is not worth the $99 they are charging for it. They need to work out the kinks before they charge that much. It could be really good and fun….if it actually worked. ### 1/5 — Can’t log symptoms from chat 🤯 *2026-08-16* Despite how it is advertised, Juno does not have the capability to log symptoms from me telling them in the chat. This is the whole reason I got the app in the first place. I am currently locked in for a year at $129/y. I am incredibly frustrated and greatly disappointed in this app. **Developer response:** Really sorry for your experience. Juno should be able to help log symptoms from chat, so if that isn’t working for you, we’d really like to investigate and fix it. Please reach out to us at team@juno-chat.com with the email linked to your Juno account, and we’ll look into what happened. If you’d prefer not to continue, we’re also happy to help with a refund. ### 1/5 — have to pay:( *2026-08-08, version 3.3.1* i’m so sad while signing up i was like omg this seems so helpful just to find out you have to pay for it