Freezes
I installed this app and it started to take the tour, then froze where it shows how to check in. There’s no way out of it or to skip the tour to avoid the problem. Restarting goes back to take the tour and freezes at the same point again. So the app has a great idea, but I can’t use it.
Did not work
I subscribed to the app so I could have friends and family get notifications without downloading the app. I was diligent about checking in daily, but somewhere along the line I stopped getting reminders and missed a couple of days. No one got the text alert. I got back on the habit of checking but again daily reminders kinda stopped and I missed a few days this time, again no one got their alert. I’m very upset to have spent money on the app thinking it was helping and it didn’t work.
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Response from developer
We’re truly sorry for this experience. This happened on an older build of Just Checking In, and the reminder and alert issues you described should not have happened. We’ve since rebuilt and relaunched the app with major improvements to reminders, check-ins, notifications, and support-circle alerts. The new version is live now and working much better. Please contact us at [support@justcheckingin.co] with the email used for your account so we can review your subscription and help make this right.
Keeps freezing
Just downloaded and can’t get thru the instructions without it locking up
Can’t even set up the app.
App won’t let you scroll during set up, leaving you unable to get past the enable push notifications screen.
Glitchiest app I’ve ever used.
Great concept and so simple that I’m baffled how it can have so many problems.
Constantly have messages sent to say I haven’t checked in when I either (a) have checked in or (b) haven’t had the reminder I’ve set. Or conversely I get reminders I haven’t set when I’ve already checked in. Details randomly disappearing, unable to contact support team and no useful help section/instructions.
To top it off, having paid £30 for a years subscription (doesn’t expire til March), today the app has deleted all my details and is telling me I need to subscribe for £30 a *month*(!!!) to have SMSs sent to my emergency contacts if I don’t check in (so what I’ve already paid for…..)
If I could contact the company I’d be asking for a refund as it’s not fit for purpose.
Constantly have messages sent to say I haven’t checked in when I either (a) have checked in or (b) haven’t had the reminder I’ve set. Or conversely I get reminders I haven’t set when I’ve already checked in. Details randomly disappearing, unable to contact support team and no useful help section/instructions.
To top it off, having paid £30 for a years subscription (doesn’t expire til March), today the app has deleted all my details and is telling me I need to subscribe for £30 a *month*(!!!) to have SMSs sent to my emergency contacts if I don’t check in (so what I’ve already paid for…..)
If I could contact the company I’d be asking for a refund as it’s not fit for purpose.
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