# Just Energy — user reviews

> 7 indexed App Store user reviews of Just Energy by Just Energy Group Inc, rated 3.03/5 from 33 ratings.

- Source: https://appshunter.io/ios/app/just-energy/id1445070035/reviews
- App overview in markdown: https://appshunter.io/ios/app/just-energy/id1445070035.md
- Rating breakdown: 5★ 16 · 4★ 0 · 3★ 0 · 2★ 1 · 1★ 15

## Most critical reviews (7 lowest-rated)

### 1/5 — Whats the point?

*2024-06-15*

Both just energy apps are just useless

### 1/5 — Never recognizes credentials

*2024-05-18*

You can reset and it still doesn’t recognize your credentials 😒

### 1/5 — Login

*2024-03-02*

I signed up in June 2023 and the just energy app has yet to recognize my login credentials. As would be expected, I don’t get a password reset email either after requesting it at least a dozen times.  So I have to call their 800 number to pay my bill every month.  That too is a royal pain in the rear! They transfer me to different departments, put me on hold for up to an hour sobthatvibhave to call another day and repeat the frustrating process. 

Don’t even think about signing up with this company!!  I wish I had listened to the other negative reviews!

### 1/5 — Login

*2023-10-18*

This is a huge inconvenience, you got this fancy looking app but can’t login. However I can login just fine on the website.

### 1/5 — Can’t login

*2023-06-16*

Don’t know what’s the issue. You simply cannot login with your credentials!! Hope the app developers look at the reviews.

### 1/5 — Terrible

*2023-03-18*

Won’t let me login. Been with the company for years and this new app is no allowing me to login yet I’m still able to login just fine with the old app.

### 1/5 — Can’t even log into app !

*2022-07-22, version 3.2.5*

Been with the company for over 5 years. Can’t even log into the app because it’s not recognizing my account info although I’m able to log into the website.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*