# JustAnswer: Ask for help, 24/7 — Ask doctors, lawyers & more

> Connect with verified experts for answers across 700+ professional specialties. (iPhone/iPad app by JustAnswer LLC..)

- Source: https://appshunter.io/ios/app/justanswer-ask-for-help-247/id1039854743 (this page in markdown: same URL + `.md`)
- Developer: [JustAnswer LLC.](https://appshunter.io/developer/534613127)
- Category: Lifestyle, News
- Price: Free
- Rating: 3.80/5 from 23,104 App Store ratings · 1,932 written reviews indexed
- Age rating: 12+
- Requires: iOS 15.0 · 108 MB
- Languages: American English
- Released: 2015-10-03
- Data updated: 2026-08-27
- Monetization: subscription
- User reviews in markdown: https://appshunter.io/ios/app/justanswer-ask-for-help-247/id1039854743/reviews.md

## What is JustAnswer?

Get an expert answer to every question—right on your phone with the JustAnswer app. Chat with 12,000+ verified Experts on demand, 24/7. Since 2003, we've helped more than 10 million people get instant access to professional help.    
 

APP FEATURES 

- Ask questions in 700+ professional specialties including legal, medical, pet care & more. 

- Save your favorite Experts so you can ask for help again and again. 

- Get notified the instant an Expert replies to your question. 

Rated 4.1/5 by customers on TrustPilot: https://www.trustpilot.com/review/www.justanswer.com  


HOW IT WORKS 

Ask as many questions as you want with a monthly membership:  

Step 1—Tell us your situation. Ask any question, 24/7. Chat with Experts like lawyers, doctors, veterinarians, mechanics, computer techs, electricians, plumbers, tax accountants, and more.  

Step 2—We’ll connect you in minutes with the best Expert for your question. 

Step 3—Talk, text, or chat till you have your answer.


ASK TRUSTED PROFESSIONALS 

JustAnswer connects you with real Experts, so you can feel confident in the answers you get. Every Expert on JustAnswer is vetted through a Multi-Step Expert Quality Process, including license verification and peer reviews. 

Experts join JustAnswer from some of the world’s most trusted institutions, including Harvard lawyers, UCLA doctors, Microsoft-certified computer techs, Christie’s appraisers, UC Davis vets. 


CONVENIENT ONLINE HELP  

Discuss your individual situation with an Expert who specializes in your topic, 24/7. 

LAW: Lawyers specializing in immigration law, family law, employment law, real estate law, criminal law, landlord-tenant law, education law, IP law, estate law, personal injury law, traffic law, and more. 

HEALTH: Doctors and specialists for OB-GYN, dermatology, neurology, urology, pediatrics, dental health, eye health, cardiology, oncology, mental health counseling, and general wellness. 

PETS: Vet care for all pets, big or small, including dogs, cats, birds, reptiles, horses, rabbits, fish, rodents, exotic pets, and farm animals. 

TECH: Support for computers, laptops, mobile phones, email, Microsoft Office, printers, WiFi networking, TVs, and consumer electronics. 

CARS: Most domestic and foreign car brands, motorcycles, trucks, RVs, heavy equipment, and even boats. 

HOME IMPROVEMENT: Appliance, heating, ventilation, air conditioning, plumbing, electrical, pool and spa, landscaping, home renovation, and general maintenance. 

AND MORE: Appraisals, small business help, tax advisory, relationship counseling, job counseling, firearms, and dream interpretation. 


CONTACT US  

If for any reason you’re not satisfied, our Customer Care team is ready to help 24/7. Please contact us directly at AppSupport@justanswer.com or call 800-941-1229 so we can help resolve your concerns.  

Use our live chat for an instant response:  
https://www.justanswer.com/help/contact-us

## Key features

- Ask questions in 700+ specialties
- Chat with verified experts 24/7
- Save favorite experts
- Get instant reply notifications
- Access legal, medical, pet, and tech help

## What do users think of JustAnswer?

Overall sentiment: negative

**Pros**

- 🚀 Quick response time
- 🤖 Helpful experts
- 💡 Convenient for pet owners
- 🤝 Excellent customer service

**Cons**

- 🤑 Expensive subscription
- 🕰️ Slow response times
- 🤖 Inconsistent quality of experts
- 🔒 Lack of privacy/confidentiality

**Commonly reported bugs**

- Unexpected charges and billing issues
- Accounts being canceled without notice

**Most requested features**

- Search function for past conversations
- Ability to choose specific experts
- Clearer pricing and subscription details

## Recent user reviews (10 of 1,932)

All indexed reviews: https://appshunter.io/ios/app/justanswer-ask-for-help-247/id1039854743/reviews.md

### 1/5 — Not Customer Oriented

*2026-08-24, version 2.2.17*

Joined the site and was stuck in a perpetual DO loop with the AI Assistant who couldn’t answer if or when the technician would contact me. In fact I was not contacted until late evening after (4-5 hours after the initial AI contact). It’s a lousy site and u don’t recommend it to anyone.

### 5/5 — My washing machine was locked

*2026-08-24, version 2.2.17*

Phillip, a washing machine technician, called and gave me the solution and it worked. My washing machine is working again.

### 5/5 — Jim Sharkey

*2026-08-24, version 2.2.17*

Jessica couldn’t be more knowledgeable and direct, it was a joy conversing with her!

### 5/5 — Eric was great

*2026-08-24, version 2.2.17*

Eric was incredibly patient and thorough.  My problem was complex and he stayed with it until it was resolved.  A very impressive effort.  Well done.

### 5/5 — Outstanding help

*2026-08-24, version 2.2.17*

What a great experience. Expert was kind, knowledgeable and determined to help resolve restarting my sister’s mail delivery. Thank you.

### 1/5 — ?

*2026-08-23, version 2.2.17*

It said a 5 dollar refundable fee, I was charged 70 dollars non refundable??? For an answer I could have found online. No where did it say 70 dollars.

### 1/5 — Pretty Scammie

*2026-08-23, version 2.2.17*

As soon as you try to delete account they message that you need to log in as administrator of that account. When you log out and try to log back in the message is you can’t login for security reasons. In fine print are the details- and so far impossible for me to remove account

### 5/5 — Beat attorney I never met, so fast and very professional answer any legal questions

*2026-08-23, version 2.2.17*

Eddie best attorney #1 in the world, so kindness 
and faster professional answers my any legal questions, very focused follow  my case every single day,really appreciate Eddie support and best help me ,in my very dark times help me see my future hope and sunshine,thank you very much for your spend a lots of time with me Eddie 
Best blessings to you really grateful to you , you are the absolutely best best best 
Chanel

### 1/5 — Rip off

*2026-08-22, version 2.2.17*

Waste of money

### 1/5 — Got no Help and was charged for a service that I didn’t want or need.

*2026-08-22, version 2.2.17*

The lowest rating I can give you

## Frequently asked questions about JustAnswer

### What does the JustAnswer app do?

The JustAnswer app connects you with over 12,000 verified experts across more than 700 professional specialties. You can ask questions 24/7 and chat with professionals like lawyers, doctors, veterinarians, and mechanics until you get the answers you need.

### What kind of experts can I ask questions to?

You can ask questions in a wide range of fields, including legal matters (immigration, family law, etc.), medical concerns (dermatology, pediatrics, etc.), pet care (dogs, cats, exotic pets), tech support (computers, mobile phones), car repair, home improvement, and more.

### How much does JustAnswer cost?

Access to experts is available through a monthly membership. This membership allows you to ask as many questions as you want.

### Is JustAnswer available on different devices?

The app is designed for mobile phones, providing convenient online help. The description implies it's a mobile application, and the features focus on smartphone usage.

### What are the common use cases for JustAnswer?

Common use cases include getting quick legal advice on a specific issue, consulting with a doctor about a health concern, seeking veterinary advice for a pet, troubleshooting a technical problem, or getting help with home repairs.

## Version history (last 5 releases)

### 2.2.17 — 2026-08-10

Bug fixes and code improvements

### 2.2.16 — 2026-07-06

Bug fixes and code improvements

### 2.2.14 — 2026-05-28

Bug fixes and code improvements

### 2.2.13 — 2026-05-20

Bug fixes and code improvements

### 2.2.12 — 2026-05-11

Bug fixes and code improvements

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## More apps by JustAnswer LLC.

- [JustAnswer: Experts](https://appshunter.io/ios/app/justanswer-experts/id1310786916)
- [Fount: AI Lead Generation](https://appshunter.io/ios/app/fount-ai-lead-generation/id6762029181)

All apps by JustAnswer LLC.: https://appshunter.io/developer/534613127

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*
