# JustAnswer: Experts

> Mobile platform for approved experts to answer customer questions and manage their work. (iPhone/iPad app by JustAnswer LLC..)

- Source: https://appshunter.io/ios/app/justanswer-experts/id1310786916 (this page in markdown: same URL + `.md`)
- Developer: [JustAnswer LLC.](https://appshunter.io/developer/534613127)
- Category: Business
- Price: Free
- Rating: 2.50/5 from 33 App Store ratings · 31 written reviews indexed
- Age rating: 4+
- Requires: iOS 12.4 · 19 MB
- Languages: American English
- Released: 2017-11-11
- Data updated: 2026-07-22
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/justanswer-experts/id1310786916/reviews.md

## What is JustAnswer?

The JustAnswer Expert app makes it easier than ever to stay connected with customers. Enjoy the freedom and flexibility of answering questions and managing your workload from anywhere at any time. Whether you’re at your job, travelling, or just away from your desk, you can provide a great customer experience wherever you are. 

The app lets you get new questions, manage your question list, provide answers, and even check your earnings. And with private messaging and notifications, you’ll always stay on top of things.

This application is for Experts who have been approved to provide answers on the JustAnswer platform. If you are not an Expert on JustAnswer, join us on our mission to help people. With your expertise and our easy-to-use platform, we can make a difference together. For more information please visit http://www.justanswer.com/applynow

If you are a JustAnswer customer, have asked a question on the JustAnswer site and are attempting to find your answer, please visit http://www.justanswer.com

## Key features

- Receive new questions
- Manage question list
- Provide answers
- Check earnings
- Private messaging
- Notifications

## Recent user reviews (10 of 31)

All indexed reviews: https://appshunter.io/ios/app/justanswer-experts/id1310786916/reviews.md

### 1/5 — App doesn’t even work

*2026-07-03, version 2.1.9*

I am not sure why this takes so long to fix, app has been defunct for months now.

Cloudflare SSO just gets stuck and never works.

Honestly the website does this too… but at least in a browser you can refresh to get out of the loop and then get to the site.

Something in your SSO/MFA config needs major work.

### 1/5 — Does not work on iOS 26.2

*2026-01-19, version 2.1.9*

The app no longer works on iOS version 26.2

### 1/5 — Tough to use

*2026-01-02, version 2.1.9*

As a JustAnswer expert, this app doesn’t add much to the platform. Logging in has been tenuous for a few months, the app is now totally non-functional at least for me.

If you’re a JA expert it’s better to just use the website, I don’t think the app has been updated in nearly a year.

### 1/5 — Update dringend notwendig

*2025-12-26, version 2.1.9*

App läuft instabil, viele Fehlfunktion, bleibt oft hängen.

### 5/5 — ⭐ Feedback Rating for JustAnswer App (Expert Perspective) - need continuous improvement

*2025-11-25, version 2.1.9*

Overall Impression:
The app is a reliable go-to resource on my phone as an expert. It’s handy, accessible, and genuinely helpful for managing questions on the move.

Strengths:

• Easy to use and convenient for quick access
• Provides a solid platform for engaging with users
• Great support tool for experts who need mobility


Areas for Improvement:

• New questions don’t always fetch immediately, which can delay responses
• Push notifications could be more consistent and timely
• AI integration is currently missing, which could enhance efficiency and user experience


Final Note:
Despite these gaps, the app remains a great help and a valuable tool for experts who want to stay connected and responsive on their phones.

### 1/5 — Need to update

*2025-10-18, version 2.1.9*

Many times nothing work. Just reloading screen, Down app when I receive new message.

### 1/5 — Not reliable

*2025-09-20, version 2.1.9*

Majority of the time it is down . All I see is the spinning circle .

### 1/5 — Mary

*2025-08-24, version 2.1.9*

They didn’t solve my problem. They charged me 48 bucks for 10 minutes of work that didn’t resolve anything. I downloaded the app and now I can’t open it to cancel my subscription. It just spins and spins. What a scam.

### 1/5 — SCAM

*2025-06-09, version 2.1.9*

Don’t contact these people. You will be charge considerably more than they said. And you will be charged monthly. Advice given was to boil garlic and drink.

### 1/5 — App ist nicht stabil

*2025-02-12, version 2.1.7*

Jeden Tag muss die App neu geladen werden, weil sie ständig hängt.

## Frequently asked questions about JustAnswer

### What does the JustAnswer Expert app do?

The JustAnswer Expert app allows approved professionals to connect with customers, receive new questions, manage their workload, provide answers, and check their earnings. It offers flexibility to work from anywhere at any time.

### Who is this app for?

This application is specifically for Experts who have been approved to provide answers on the JustAnswer platform. It is not intended for customers seeking answers to their questions.

### How do I become an Expert on JustAnswer?

If you are not currently an Expert on JustAnswer, you can learn more and apply to join their mission by visiting http://www.justanswer.com/applynow. They provide an easy-to-use platform for experts to make a difference.

### Is there a cost to use the JustAnswer Expert app?

Based on the provided information, the app itself is free to use. The monetization model is listed as 'free', indicating no direct cost for downloading or using the application's core features for approved experts.

### Can I use this app if I'm a customer who has asked a question?

No, this app is designed for approved Experts. If you are a JustAnswer customer who has asked a question and are looking for your answer, you should visit http://www.justanswer.com.

## Version history (last 5 releases)

### 2.1.9 — 2025-03-04

General bug fixes

### 2.1.8 — 2025-02-28

We are pleased to announce the latest update, which includes:

Added filtering out experts' Fount questions from OPRC native app

### 2.1.7 — 2024-12-19

Bug fixes and other minor improvements.

### 2.1.6 — 2024-11-23

Revised Second Opinion process to meet site policy

### 2.1.5 — 2024-11-15

- Added functionality to restore expired Phone Calls
- Bug fixes and other improvements

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## More apps by JustAnswer LLC.

- [JustAnswer: Ask for help, 24/7](https://appshunter.io/ios/app/justanswer-ask-for-help-247/id1039854743)

All apps by JustAnswer LLC.: https://appshunter.io/developer/534613127

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-22.*