# Justbid.com — user reviews > 94 indexed App Store user reviews of Justbid.com by JustBid CA LLC, rated 3.40/5 from 151 ratings. - Source: https://appshunter.io/ios/app/justbidcom/id6738100468/reviews - App overview in markdown: https://appshunter.io/ios/app/justbidcom/id6738100468.md - Rating breakdown: 5★ 79 · 4★ 6 · 3★ 6 · 2★ 9 · 1★ 51 ## What do users think of Justbid.com? Overall sentiment: mixed **Pros** - 🚀 Streamlined bidding process - 💡 Excellent features and functionality - 👍 User-friendly interface - 🚀 Responsive and fast - 💡 Convenient pickup and check-in - 👍 Great deals and discounts **Cons** - 🐛 Inaccurate item descriptions - 🤔 Potential seller manipulation of bids - 🚫 Limited full-screen mode on iOS **Commonly reported bugs** - Filtering bugs - Login screen freezes **Most requested features** - Dark mode option - Double tap zoom on pictures - Improved filtering functionality ## Newest reviews (11 of 94) ### 2/5 — ?? *2026-07-13* Don’t download this app I feel like I wouldn’t recommend. There are some “hidden” fees in the bidding part and then when you win a bid, you have to pick it up by a certain date and make an appointment. But what’s the point in that if sometimes all the dates are booked and you can’t pick up your items so you just bought stuff you can’t even pick up. I feel like if we used our money on it we should be able to pick it up regardless. ### 4/5 — Please add Dark Mode *2026-06-12* The app works great overall! Easy to navigate through and find all the help and functions i need to get to. The only thing missing or with this app had is an option to go Dark mode. Its too bright at times while using at night it r in the darg and using all the white backround makes my phone extremely hot. ### 5/5 — Matt is the best *2026-06-12, version 1.4.2* Amazing! Love this place ### 5/5 — Good use *2026-06-12, version 1.4.2* I like this app ### 5/5 — 5 Stars *2026-06-12, version 1.4.2* The people who work here are sweethearts ### 5/5 — Very simple to use! *2026-06-12, version 1.4.2* I love this app. It's fast, simple and easy to use and free! ### 5/5 — Good *2026-06-12, version 1.4.2* Got good stuff from here ### 2/5 — Spend $10 max *2026-06-07, version 1.4.2* 85% of the stuff bought thru Justbid is broken. People break stuff, return it to Amazon and Justbid auctions it off. I highly recommend avoid spending over $10. Even then it’s most likely going to be broken trash. Just buy new ### 5/5 — Cool design *2026-06-04, version 1.4.2* So easy to bid on items ### 5/5 — Amazing *2026-05-11, version 1.4.1* Literally so fking amazing I bought so many K-pop albums for 1-3 dollars and I bought a langaige lip balm for 5 dollars and cute keychain plushies literally so cheap and amazing try this out! It has amazing big brands too ### 2/5 — Pretty okay *2026-04-26, version 1.4.1* Pretty good app for bidding for things. Only downside is taxes are crazy ridiculous. And length bidding times are so long. Why are curtains on bid for 10 days 🫩 ## Most critical reviews (10 lowest-rated) ### 1/5 — Scum! *2026-08-20* I won a set that was supposed to include a table and six children’s chairs. However, when I went to pick it up, there were only the chairs in the box — no table. The person who wrote the description could clearly see that the box contained only small chairs and no table, yet the listing still said that the set “appears new.” I wasted gas driving there, spent an hour on the road, and waited another 30 minutes at the warehouse, only to leave empty-handed. This was a complete waste of my time and money. Very disappointing and misleading. ### 1/5 — Having an appointment with JustBid is basically meaningless. *2026-08-15* Their QR-code check-in system does not work properly, so even customers with confirmed appointments are forced to stand in a physical line for over an hour just to get into the electronic queue. On my visit, a huge number of customers were waiting outside the building in the sun. If you offer scheduled appointments, customers should not have to spend an hour or more waiting just to check in. People plan their work and other responsibilities around these appointments. The app and the entire appointment/check-in process need serious improvement. Until JustBid can make its QR check-in system reliable and actually respect scheduled appointment times, the customer experience is extremely frustrating. ### 1/5 — Terrible experience. Not worth the hassle. *2026-08-14* Honestly, one of the most frustrating auction services I’ve used. First of all, they don’t actually refund your money for returned items, they give you points/store credit instead. So basically, even when there’s a problem with the item, your money stays trapped in their system. The pickup process is absolutely ridiculous. Everything is by appointment, which would be fine if appointments actually meant anything. You show up at your scheduled time and still end up waiting forever. What exactly is the point of making customers book a specific time if you’re going to make them stand around and wait anyway? And the item descriptions are another problem. Items are frequently listed as “new” when they very clearly are NOT new. If something has been opened, used, returned, damaged, or shows obvious signs of handling, stop calling it new. That’s misleading. Between the endless waiting, questionable item descriptions, and a refund policy designed to keep your money inside their platform, the whole experience feels incredibly customer-unfriendly. I’ve given this service multiple chances, and somehow every visit manages to be more annoying than the last. If you value your time, your money, and accurate product descriptions, stay away. ### 1/5 — Worst *2026-06-04* The worst customer service I have experienced. I received an item that was broken and misrepresented, but getting in touch with support is impossible. I have reached out multiple times with no response. The pickup process is also a nightmare with disorganized staff. Save yourself the frustration and avoid this app entirely. ### 1/5 — The staff are so rude *2026-05-18, version 1.4.1* The staff rude and slow they take not work guys with grey jacket ### 1/5 — Ladrones *2026-05-14, version 1.4.1* Son unos ladrones!!!!!!! ### 1/5 — Jasd bid *2026-05-14, version 1.4.1* Stupid and faked ### 1/5 — There’s a reason they only have 3 stars *2026-04-29, version 1.4.1* Terrible customer support was on hold for 15 minutes only to be told to leave a message, yet they reply to an email within minutes but still no help. Called again and waited the 15 minutes and still said to leave a message. Don’t even think anyone is near their phone but pretty close to their computer but still no help. Terrible experience I’ve purchased things from them twice and both time each item is broken they also only refund in credit you do not get money back for damaged broken items they hide the damages in the photos so if you think it’s a good item just wait til you get it it’ll have something broken or something missing this company sucks ### 1/5 — Almost always incomplete or broken *2026-04-24* Products that are marked “appears new” are almost always broken, used, or incomplete. We bought a smart lock for our front door and it came with broken wiring. We bought AirTags and the person who photographed them for the company stole them—the packaging was resealed but there were no AirTags inside. I bought an electric toothbrush and someone obviously had ordered it, took the new toothbrush, and put their nasty old one in the packaging and returned it. We bought Beats headphones that were clearly used with discoloration. Everything is sold as is so there’s nothing you can do about it when you get screwed. ### 1/5 — Not available schedule *2026-04-02, version 1.4.1* Poor customer service,Incorrect information about goods, strict rules for pike up , very hard to schedule appointments , I lose a lot money because the not accommodating time ## Most praised reviews (10 highest-rated) ### 5/5 — Commerce Cir Sacramento Ca *2026-06-17* T I have been go to the Commerce Cir Justbid when it was named prime auction I enjoy being able to find and bid on the things I would love to have but could never afford otherwise and they are super friendly there. They have always been friendly and very helpful I give them a 10 star review. ### 5/5 — great pricing *2026-06-15, version 1.4.2* amazing if you’re trying to redo your house in anyway 100% recommend ### 5/5 — WONDERFUL CUSTOMER SERVICE 100% OF THE TIME *2026-06-12, version 1.4.2* 5 STARS - I like this location - I’m always happy- ### 5/5 — Justbid *2026-06-12, version 1.4.2* Great help ### 5/5 — App Review *2026-06-12, version 1.4.2* This app is extremely streamlined! Appreciate that u know exactly where to go to look up items! ### 5/5 — Good stuff *2026-06-12, version 1.4.2* Very fun ### 5/5 — Good app *2026-06-12, version 1.4.2* Great customer service with Duston! Loved the experience ### 5/5 — Love this place *2026-06-12, version 1.4.2* Omg so much fun stuff ### 5/5 — So addictive, but so easy to use! *2026-06-12, version 1.4.2* Super friendly to use! That’s where all of my money go 🤪 ### 5/5 — Love it!!!! *2026-06-12, version 1.4.2* Very good place .I recommend everyone.I really enjoy and love it. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*