# Justice Federal Mobile — user reviews > 56 indexed App Store user reviews of Justice Federal Mobile by Justice Federal Credit Union, rated 4.87/5 from 6,654 ratings. - Source: https://appshunter.io/ios/app/justice-federal-mobile/id494957745/reviews - App overview in markdown: https://appshunter.io/ios/app/justice-federal-mobile/id494957745.md - Rating breakdown: 5★ 5,314 · 4★ 546 · 3★ 70 · 2★ 16 · 1★ 14 ## What do users think of Justice Federal Mobile? Overall sentiment: positive **Pros** - 💳 Zelle integration - 👍 Seamless transition during merger - 👍 Convenient mobile banking - 👍 User-friendly interface - 👍 Excellent service and support - 👍 Responsive and fast app - 👍 Award-winning team **Cons** - 🔒 Limited security features (no transaction details in push alerts) - 🎨 Outdated visual design - 🔍 Wish for more features (higher transfer limits, better CD rates) **Commonly reported bugs** - Transfers not working for some users - App freezing or not loading for some users - Remote deposit no longer working **Most requested features** - Dark mode option - More competitive CD rates - Higher transfer limits ## Newest reviews (17 of 56) ### 5/5 — Best customer service *2025-12-17, version 5.8.0* I love Justice Federal Credit Union. I have dealt with with many banks and you’re the best customer service. Thank you for taking good care of me. ### 5/5 — Zelle *2025-09-18, version 5.7.2* I would like Zelle ### 5/5 — Transfer of accounts *2025-05-29, version 5.7.2* The transition process when my former credit union merged with Justice was seamless and efficient. Response to questions and process was prompt . ### 5/5 — Who Knew *2024-12-28, version 5.7.2* Who knew banking from my phone could be this convenient! Lol ### 5/5 — JFCU 1 *2024-09-18, version 5.7.2* User friendly! ### 5/5 — Excellent service *2024-08-26, version 5.7.2* I have been a member for over 20 years and have used the services to get 2of my vehicles and plan to take advantage of their excellent cd rates for saving and investment purposes. Keep up the good work ### 5/5 — I ❤️ the app *2024-08-23, version 5.7.2* Super convenient and love using it ### 2/5 — Security Features *2024-07-09, version 5.7.0* The review has nothing to do with JFCU it self but the app and security features. My biggest frustration is you have the ability to set push alerts when a transaction is made but it doesn’t give you any details. My prior CU showed me the amount and merchant with the push alert, so you don’t have to login to the app. I use Dave Ramseys Everydollar budgeting app and I have to login to the bank every time to get my transactions. All my other accounts work fine and do not have to login everytime. I turned off all the security features, re-added my account and still requires you to login everytime. Other then those issues the apps does what banking apps should do! ### 5/5 — Amazing *2023-11-09, version 5.7.0* Justice Federal mobile app is very responsive and fast . Very streamlined and I can do every financial task in it! Simple and easy to understand interface. I have never seen an app so quick and responsive. Kudos to Justice Federal for making my financial life way better! Only thing I would recommend is that they design the interface a little more enjoyable to young people, like adding some dark backgrounds , fun and interesting fonts and animations. Great app! ### 5/5 — Award *2023-05-31, version 5.7.0* JFCU Team in NYC deserves a Directors Award for their great and professional service to members under leadership of their “greatest” manager - Mr. Greg Caruso! ### 5/5 — Wish that the App could have more features *2023-05-12, version 5.7.0* I would like to see Justice App allow j higher transfer limit and more competitive CD Rates. I would place more money if this was so. ### 5/5 — Words cannot express my gratitude to JFCU *2023-05-09, version 5.7.0* This review is taking roughly 40 years to bring to life!! I must have opened my first savings account at JFCU circa 1984! I have lived three out of the four decades in Thailand, half way around the world from JFCU office. And yet, through all the years, no other institutions that I have been part of can compare with the dedication, patience and professionalism I have been given at JFCU! A loving shout out to Tracey Posgate. She is my true Guardian Angel. Thank you so much! ### 5/5 — Wonderful *2023-05-05, version 5.7.0* It’s a great app, easy to maneuver and easy access. ### 5/5 — New and improved *2023-05-04, version 5.7.0* Love the look and simplicity of using the features. ### 5/5 — Easy to Use *2022-12-06, version 5.3.0* The JFCU app has greatly improved over previous versions. It is much easier to navigate and much more intuitive. ### 5/5 — Justice FCU App *2022-03-27, version 5.3.0* Great Setvice! ### 2/5 — Pop ups *2022-03-26, version 5.3.0* I’m tired of the pop ups. The app is good except for all the pop ups. ## Most critical reviews (10 lowest-rated) ### 1/5 — App problems *2025-12-31, version 5.8.0* Somehow, the app keeps freezing. It’s kind of delayed when I press on my any option. It’s delayed a couple seconds I thought it was frozen. I tried deleting the app and re-downloading the app. The problem still persists. ### 1/5 — Can’t make transfers *2023-03-13, version 5.5.0* I am on the current version of the app and cannot make transfers to any of my accounts including internal. This has to be a glitch with the app. I know it’s possible because I know another member who could use the app to make transfers from their account. ### 1/5 — Waiting 3 Days for Hold *2022-11-16, version 5.3.0* Not ideal to have to verify your account with two separate amounts not interchangeably. ### 1/5 — Will not load on iPhone *2020-09-26, version 4.0.3* When I try to open the app on my iPhone I get a blank page with justice federal credit union on it. And it will not load up. When I go to safari to go to the site it says it can’t find it. What’s up with justice federal credit union??????? MAYBE THEY NEED AN UPDATE. ITS BEEN A YEAR SINCE UPDATE !!! ### 1/5 — Horrible App *2018-08-23, version 4.0.2* This is by far the most difficult app to follow. I’ve used it for 2 months thinking it was difficult because it was new...but NO! I originally changed to this bank to take advantage of the home mortgage rates but instead I’ve gone back to my old bank and am just transferring money each month...all because they can’t get a good app. I do NOT recommend this at all! ### 1/5 — Frozen App *2017-12-16, version 4.0.2* I just updated the app now and it no longer works?! The application freezes on the logo page. I have an iPhone X and the update notes claimed “iPhone X” upgrading. I need to access my bank...help. ### 1/5 — Constantly freeze *2017-09-11, version 4.0.1* This app constantly freezes or is constantly under maintenance rendering it useless. ### 1/5 — Won't open *2017-08-11, version 4.0.1* The app just freezes and won't open. Not to mention it's been crashing for some time now. ### 1/5 — Deposit *2017-07-25, version 4.0.1* What happened to remote deposits? It used to work, not anymore. Very dissapointed ☹️😠 ### 1/5 — This app is trash *2015-08-26, version 3.1.0* This app is as basic as it comes, you can only view what's on your account. And even that isn't accurate because the app will never show you a negative number?!! You can run up your account thinking you have a positive balance . Later to find out it doesn't display a negative number?? Fix this! ## Most praised reviews (10 highest-rated) ### 5/5 — Awesome app *2026-07-18, version 5.9.0* Very mobile friendly and easy to navigate ### 5/5 — Easy *2026-07-03, version 5.9.0* Easy convenient and helpful ### 5/5 — JFCU Review *2026-06-23, version 5.9.0* Very user-friendly although sometimes hard to access account ### 5/5 — Ms Dorsey *2026-05-09, version 5.9.0* A safe place for my money and yours . I Love the fact that this Bank celebrates my faith . ### 5/5 — Justice CU *2026-04-03, version 5.9.0* Love my credit union! ### 5/5 — Awesome *2026-03-02, version 5.9.0* Great Bank!! ### 5/5 — Convenient app *2026-02-27, version 5.9.0* Awesome bank and ease with the application ### 5/5 — Great option *2026-01-27, version 5.9.0* Love the customer service from the employees of JFCU. They make loan application and acquisition easy and quick. 5 stars from Florida ### 5/5 — Rating review *2025-12-17, version 5.8.0* Fast easy convenient and reliable 😊👍🏾 ### 5/5 — JFCU *2025-12-17, version 5.8.0* Stable --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*