# JustIN Mobile — user reviews > 284 indexed App Store user reviews of JustIN Mobile by Salto Systems, rated 4.60/5 from 3,624 ratings. - Source: https://appshunter.io/ios/app/justin-mobile/id960998088/reviews - App overview in markdown: https://appshunter.io/ios/app/justin-mobile/id960998088.md - Rating breakdown: 5★ 3,024 · 4★ 220 · 3★ 91 · 2★ 42 · 1★ 247 ## What do users think of JustIN Mobile? Overall sentiment: negative **Pros** - ⭐ Works great - 🔑 Convenient digital key - 🔍 Helpful widget feature **Cons** - 🔌 Unreliable connectivity - 🔒 Frequent lock-outs - ⏱️ Slow performance - 📱 No Apple Watch support **Commonly reported bugs** - Keys randomly expire - Widget not working on latest iOS - Verification codes not received **Most requested features** - Add Apple Watch app - Integrate with Apple Wallet - Improve guest access sharing ## Newest reviews (10 of 284) ### 3/5 — Add cards to Apple wallet *2026-07-29, version 3.0.7* I like the app it works great. I just wish I could just tap to open instead of opening the app and logging in and then wait for the locks to open. If the app had an apple wallet extension I think it would be better ### 2/5 — Expires randomly *2026-05-24, version 3.0.5* This app is infuriating. First, I need to tap at the precise time and the exact correct spot on the pad. Usually takes two tries minimum. The worst though is that I have a monthly pass and the app consistently ‘expires’ on a random date. So I repeatedly have to uninstall and reinstall the app to get it to work. Which usually happens when I’m at the entrance and there are irritated people behind me waiting for me to reinstall your garbage app. ### 4/5 — Works fine where there is mobile connectivity *2026-05-05, version 3.0.5* It doesn’t have a mirror/App for Apple Watch. ### 3/5 — Can’t have any other bluetooth devices on and nearby *2026-05-05, version 3.0.5* They need to make an update to fix the above issue. If my headphones are connected to my device, it does not work. ### 1/5 — Terrible app *2026-03-30, version 3.0.4* I use this app to enter my condo. It glitches 9 times out of 10. Not only is this infuriating, it is a safety issue. Do better JustIN Mobile. ### 1/5 — No Apple Watch? *2026-03-29, version 3.0.4* Feels like an app made 15 years ago… and no Apple Watch forces you to carry either your fob or your phone. ### 1/5 — Might as well be homeless *2026-03-27, version 3.0.4* God forbid if your apartment uses this app. It doesn’t work more than half the time. If you’re relying on this app instead of your actual keys, you might as well just resign yourself to a night of sleeping on the streets. ### 1/5 — Playing roulette *2026-03-26, version 3.0.4* Thing only works part of the time and it drives me insane ### 1/5 — Needs work *2026-03-26, version 3.0.4* I always have to try at least twice for it to work if needs some fixing ### 5/5 — It’s good *2026-03-25, version 3.0.4* It’s fun but sometimes it just doesn’t connect ## Most critical reviews (10 lowest-rated) ### 1/5 — Kills battery *2026-07-15, version 3.0.7* The app prevents the screen from locking so it just kills your battery. There is 0 reason for it to prevent screen lock, unless they do it to invade your privacy and track you. ### 1/5 — Issue *2026-06-11, version 3.0.5* It takes too long to activate. Must have a feature to add key in Apple Pay wallet ### 1/5 — Barely works *2026-06-01, version 3.0.5* 30% chance it’ll work on the first try. Incredibly annoying when you’re standing there for minutes trying to lock a door ### 1/5 — Terrible overall *2026-05-28, version 3.0.5* Somehow you manage to make the app worse and more unreliable since the last update. I’m need to scan my key in average 3 times for it to work and sometimes it just doesn’t work and I have to call security to let me in my own apartment. ### 1/5 — Terribly inconvenient *2026-05-18, version 3.0.5* Keeps says “can’t find key”. Has gotten me locked out multiple times ### 1/5 — Doesn’t work *2026-05-17, version 3.0.5* Does not work when you need it. ### 1/5 — Does not work properly *2026-04-14, version 3.0.5* This app is the only app on my phone that requires me to reboot my phone every time before it will work. ### 1/5 — Disaster *2026-04-12, version 3.0.5* If you are looking to buy a Salto system don’t do it! This app is a joke. ### 1/5 — K ničemu *2026-04-08, version 3.0.5* Naprosto nefunkční aplikace, nikomu ji nedoporučuji používat. ### 1/5 — Disgusting and very bad *2026-04-02, version 3.0.5* The day they changed our apartment to this (which I can not understand that was so smart of them…) thing I genuinely have anger issues every time I try to enter either it logs me out or it expires or just my phone dies I genuinely can not understand how somebody woke up and though hmm maybe I should make door locks with phone so they can open it with that THAT IS A BAD IDEA STOP PRODUCING LOCKS AND DELETE THIS APP FOR EVERYBODIES GOOD BENEFIT SMHHHH!!! ## Most praised reviews (10 highest-rated) ### 5/5 — 👍 *2026-07-09, version 3.0.6* 👍 ### 5/5 — Convenient Key Companion! *2026-06-29, version 3.0.6* This system makes it so easy to carry your key to your apartment and you never seem to forget it because most of us have our phones on us all the time! ### 5/5 — Super convenient!! *2026-06-18, version 3.0.6* So easy when we return to our campground. We don’t have to wait while other campers check in. Works smoothly each time. Love it! ### 5/5 — Salto nouveau *2026-06-16, version 3.0.6* Good ### 5/5 — Great app *2026-06-15, version 3.0.6* Easy and fast ### 5/5 — Sbloccaggio *2026-04-23, version 3.0.5* Super ### 5/5 — Échéance *2026-04-22, version 3.0.5* Il faudrait augmenter la période de validation qui est trop courte ### 5/5 — Resort key access through iPhone app - YES! *2026-04-10, version 3.0.5* Concierge at Grand Colorado Peak 8 offered this after I left my wrist key fob in spa robe. I appreciate this option. Super convenient! It worked perfectly our entire stay. ### 5/5 — Ok *2026-04-07, version 3.0.5* Tarda unos segundos pero va genial ### 5/5 — Concord University *2026-03-31, version 3.0.5* I use this app at my school and haven’t had one problem since they implemented it on all of our doors to the dorms. Very easy to use interface as easy I can even add a shortcut on my lock screen definitely do like it. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*