# JustPark Parking — user reviews > 396 indexed App Store user reviews of JustPark Parking by JustPark Parking Ltd, rated 3.70/5 from 183 ratings. - Source: https://appshunter.io/ios/app/justpark-parking/id519652671/reviews - App overview in markdown: https://appshunter.io/ios/app/justpark-parking/id519652671.md - Rating breakdown: 5★ 114 · 4★ 9 · 3★ 4 · 2★ 2 · 1★ 54 ## What do users think of JustPark Parking? Overall sentiment: negative **Pros** - 🚀 Easy to use - 🚀 Convenient parking options - 🚀 Affordable prices - 🚀 Clear instructions - 🚀 Helpful customer service - 🚀 Reliable parking spots **Cons** - 🐛 App crashes and glitches - 🐛 Payment issues and failed transactions - 🐛 Inaccurate parking spot details - 🐛 Difficult to navigate and use - 🐛 Unreliable customer support - 🐛 Unexpected charges and fees - 🐛 Cancellation and refund problems **Commonly reported bugs** - App not recognizing rental car registrations - Issues with extending or canceling bookings - Inconsistent parking session tracking - Compatibility problems on older devices - Unreliable payment processing **Most requested features** - Add calendar integration for bookings - Improve search and filtering options - Provide more detailed parking spot information - Enhance user experience and interface - Improve reliability and stability of the app ## Newest reviews (10 of 396) ### 3/5 — What went wrong?? *2026-09-06, version 3.171.0* Used to be amazing value with a great app. Now prices are ridiculous and app is glitchy. Shame. ### 4/5 — Useful platform *2026-09-05, version 3.171.0* Used JustPark many times, for social and commuting. Works well ### 2/5 — Mr *2026-08-26, version 3.170.0* Full-Day Upfront Payment: Update the app to allow upfront full-day booking, matching the functionality of the PayZone app in Dublin. ### 2/5 — Spam notifications *2026-08-05, version 3.169.0* I enable notifications so you can remind me to extend parking or when the time is running out. Not so you can randomly spam me when not in use ### 2/5 — A poor experience *2026-08-01, version 3.169.0* Booked a parking space for a concert. Arrived and found the spaces full and the owner wouldn’t answer the door or phone. Tried calling JustPark and their helpline was closed. A stressful experience which almost cost my family an expensive night out. Will not use again. ### 1/5 — Do not expect a refund *2026-07-17, version 3.168.0* Horrible company, horrible experience. The road that leads me to the car park in Gloucester was closed, so i noticed this the day before my booking. I requested a refund, with at least 6 back and forth emails my refund request was declined. Ridiculous! Hope that 17£ will add to your millions ! Disgusting! ### 1/5 — Piss poor communication *2026-07-16, version 3.168.0* No way of communicating with this company about bookings. Really frustrating! ### 2/5 — Frustrating 2FA Setup, National Trust Pricing Too Rigid *2026-07-11, version 3.168.0* My takeaway of this App: The App is usually easy to use, but I experienced 2FA activation issues and National Trust’s strict parking rules can create frustration that feels like a JustPark problem even when it isn’t. ### 5/5 — Parking *2026-07-10, version 3.168.0* Great app ,love it ### 1/5 — $40 more than onsite price *2026-07-04, version 3.167.0* Non refundable ## Most critical reviews (10 lowest-rated) ### 1/5 — Does not guarantee space *2026-08-30, version 3.170.0* Space is paid for but it does not guarantee a space, bit of con ### 1/5 — Abysmal Service *2026-08-30, version 3.170.0* Trying to contact service team for assistance is completely useless I have been trying for days got on online chat received a response that had nothing to do with my query and chat closed never experienced such a lack of customer service anywhere ### 1/5 — Scammers that charge over double and refuse refund *2026-08-26, version 3.170.0* I was charged £57 for a parking space that when i arrived was actually £25 as per the tarrif. I requested a refund for the price difference and was refused. They said “the car park told us to” but i contacted the car park themself who have confirmed they have no communication regarding prices! ### 1/5 — Not fit for purpose *2026-08-20, version 3.170.0* App says update needed this version not supported. Go to App Store. No update available. Literally not usable. ### 1/5 — Update: if this app was a bit better it would be bloody useless *2026-08-15, version 3.170.0* RingGo just works, Phone and Pay just usually works, PayByPhone just works, Just Park just doesn’t. This app is just too unreliable, doesn’t recognise where you are or can’t find the car park you are parked in. Also forgets who you are and you have to set it all up again. Update: still wretchedly useless. Let’s you put 2 cars on the system but will only let you park one. Whatever you do don’t touch the help link, it just goes to a bot which locks up and you can’t get back to the main screen. ### 1/5 — Can’t extend *2026-08-12, version 3.169.0* Absolute rubbish that they don’t let you extend your stay at busy times. Can’t rely on them so don’t use them. ### 1/5 — Complete gone downhill *2026-08-10, version 3.169.0* Used to charge up until you cancelled, now you have to pick a length of time before you start. Also feeds you with loads of advertising & click bait. Disgraceful conduct. Low morals. Just do the job we are paying for. ### 1/5 — Ms *2026-08-03, version 3.169.0* Parking started before payment and app keeps pushing for so many add ons it's hard to use ### 1/5 — Not reliable *2026-07-28, version 3.168.0* I had paid for parking but someone had taken my parking space. JustPark takes no responsibility and the person using my parking spot could continue being parked at my space. ### 1/5 — Frustrating *2026-07-27, version 3.168.0* This App might be good if you were actually able to set it up with Vehicle details and a payment card. Spent hours this afternoon going round and round in circles and getting nowhere. By far the worst parking app out there from my experience today so I’ll stick to paying at the meter. ## Most praised reviews (10 highest-rated) ### 5/5 — No support *2026-09-07, version 3.171.0* I Changed phones and cannot login via my new phone, I managed to get the old phone number back, still can’t login, there is no support from the APP and I am having to get other people to pay for my parking FFS. ### 5/5 — Quick & easy parking *2026-08-29, version 3.170.0* Always able to book a parking space. Really helpful with the photos to decide if it is easy access & secure. ### 5/5 — Stephen *2026-08-25, version 3.170.0* Fab app - saved me plenty of stress in Newcastle, Bristol etc ### 5/5 — Brilliant App *2026-08-23, version 3.170.0* Brilliant App, plenty of choices for parking and prices. Use this all the time and had no problems, perfect. ### 5/5 — SuperDuper *2026-08-15, version 3.170.0* Have used just park a few times for leaving car in central London or at airports. Always been simple and easy process ### 5/5 — Excellent *2026-08-12, version 3.169.0* Just an easy app to book parking. Really helpful ### 5/5 — Very good choice *2026-07-26, version 3.168.0* An absolute fantastic idea, renting out your parking soace as you will immensely help out other drivers who find underground ca parking sometimes crazy expensive especially on event days! Well done! ### 5/5 — awesome *2026-07-24, version 3.168.0* easy to use, loads of options, great customer service, friendly xx ### 5/5 — My go to *2026-07-24, version 3.168.0* Always works very well for me and have used it to park safely throughout the UK. ### 5/5 — Great Help *2026-07-19, version 3.168.0* Perfect app for finding parking around where you need it. I just used it to get a great safe place (reviews help a lot) on the outskirts of London and used the Citymapper app to direct me to my destination in central London. Perfect combo! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-08.*