# JustRide Bustang

> Mobile app for purchasing and managing bus tickets. (iPhone/iPad app by Ace Express Coaches.)

- Source: https://appshunter.io/ios/app/justride-bustang/id1244169091 (this page in markdown: same URL + `.md`)
- Developer: [Ace Express Coaches](https://appshunter.io/developer/1244169090)
- Category: Travel, Business
- Price: Free
- Rating: 1.90/5 from 135 App Store ratings · 63 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.6 · 70 MB
- Languages: Australian English, Catalan, Dutch, French (France), German (Germany), Greek, Italian, Japanese, Romanian, European Spanish
- Released: 2017-09-25
- Data updated: 2026-09-01
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/justride-bustang/id1244169091/reviews.md

## What is JustRide Bustang?

Purchase your Bustang tickets right from your phone, and keep your tickets in the palm of your  hand! Purchase single ride, 10-ride, 20-ride, or 40-ride passes. View all your tickets in your ticket wallet and access your account with ease from any mobile device.
The app also provides you with customer service contact information, and links to our social media pages, website, and more! 
You can purchase tickets up to 180 days in advance of using them. All tickets are delivered to your phone are not yet activated. You must activate your ticket as you are boarding and present to driver for validation. No scanning necessary! Mobile tickets expire 30 minutes after activating. Please do NOT activate in advance.  For questions and feedback, please call (800)900-3011.

## Key features

- Purchase single ride tickets
- Buy multi-ride passes (10, 20, 40)
- Store tickets in a digital wallet
- Access account from any device
- Purchase tickets up to 180 days in advance
- Activate tickets upon boarding

## What do users think of JustRide Bustang?

Overall sentiment: negative

**Pros**

- 👍 Easy to use (for some)
- 👍 Reasonable fares
- 👍 Comfortable bus ride
- 👍 Works for buying tickets (sometimes)
- 👍 Supports Apple Pay
- 👍 Good customer service (mentioned once)

**Cons**

- 🐛 App is confusing and buggy
- 🐛 Cannot find schedules
- 🐛 Tickets disappear after purchase
- 🐛 App redirects to website
- 🐛 Website is also confusing
- 🐛 "Buy Tickets" option problematic
- 🐛 Stations not recognized
- 🐛 App refuses to work on phone
- 🐛 Schedule format difficult to navigate
- 🐛 App is slow and unresponsive
- 🐛 Ticket wallet inaccessible
- 🐛 No refunds or credits
- 🐛 Buttons don't work
- 🐛 Information is incomplete
- 🐛 Payment card details page fails
- 🐛 Endless loop to nowhere
- 🐛 No login button visible
- 🐛 No "Activate Ticket" button
- 🐛 Ticket not in Apple Wallet
- 🐛 Route options are poor
- 🐛 "App" is a website wrapper
- 🐛 Bad UX
- 🐛 No option to buy tickets online
- 🐛 App asks to download app
- 🐛 No clear link to buy tickets
- 🐛 Difficult to figure out routes
- 🐛 Credit card data stolen (suspicious)
- 🐛 Lack of accessibility via data
- 🐛 Missing routes
- 🐛 Incomplete app
- 🐛 Not intuitive
- 🐛 Takes you in loops
- 🐛 Clunky app
- 🐛 Antiquated features
- 🐛 Forces app download
- 🐛 Hard to interpret schedules
- 🐛 No refunds
- 🐛 Wastes time and money
- 🐛 Useless app
- 🐛 Cannot buy tickets
- 🐛 No round trip planning
- 🐛 Requires multiple transactions for round trips
- 🐛 App name looks like garbage
- 🐛 Two apps in store
- 🐛 Destination not showing up
- 🐛 Confusing expiration dates
- 🐛 Forcing app download is garbage
- 🐛 Impossible to buy tickets for certain routes
- 🐛 Can't identify routes/places
- 🐛 New ticket system difficult to understand
- 🐛 Old ticket purchase method removed
- 🐛 Website connection inaccessible via data
- 🐛 App title is long and ugly

**Commonly reported bugs**

- App refuses to work on phone
- Stations do not exist in the app
- Schedules are not updated
- App throws "wrong password" error
- App freezes on "buy ticket" page
- Ticket disappears after purchase
- Ticket wallet does not appear on app
- Half the buttons don't work
- Payment card details page is a dud
- App crashes when adding card details
- Website and app redirect to each other
- No login button on the app
- No "Activate Ticket" button
- Ticket not appearing in Apple Wallet
- Website connection inaccessible via data
- App asks to download the app when it's already installed
- Confusing route options
- App redirects to website
- Ticket activation instructions are nonsensical
- App is a website wrapper
- No option for wallet
- Tickets activate automatically
- App takes you in loops
- Bus schedule and ticket cost in separate sections
- App is not intuitive
- Cannot buy tickets for specific routes
- App is clunky and has antiquated features
- App is not functional without internet
- App is slow and unresponsive
- App is difficult to understand initially
- Login issues
- Ticket purchase failures
- App crashes
- Data access issues
- Missing routes
- App not recognizing specific stations
- App not working on mobile devices without WiFi

**Most requested features**

- Make schedules easily accessible
- Improve app navigation and design
- Allow purchase of point A to point B tickets in one transaction
- Integrate with iOS Wallet/Android equivalent
- Add a clear link to purchase tickets on the first page
- Allow users to purchase tickets without internet access
- Add dark mode option
- Improve route planning and cost calculation
- Allow users to see bus schedules and ticket costs in the same section
- Fix the app to be a functional app, not a link to a website
- Allow purchase of tickets without needing to activate them immediately
- Fix the app to be usable on mobile devices without WiFi
- Restore full functionality of the app
- Allow users to see all departure cities
- Make the app name shorter and cleaner
- Allow users to buy tickets online
- Fix the "Buy Tickets" option to recognize all stations
- Allow credit card payments onboard

## Recent user reviews (10 of 63)

All indexed reviews: https://appshunter.io/ios/app/justride-bustang/id1244169091/reviews.md

### 5/5 — North Line

*2026-07-25*

The app provides a simple ticket system and provides an easy way to buy tickets to specific destinations. For finding schedules and using the tripfinder, I would recommend using the website. Beyond that, it works as a basic ticket app

### 3/5 — My route does not exist?

*2026-05-19*

The “Buy Tickets” option makes you choose an origin and a destination station rather than a Bustang line or even a fixed price. My station (along with a lot of others, from what I can glean from the Bustang website) does not exist. Hopefully the ticket I bought works…?

### 2/5 — App is not good, schedule and mobike access

*2026-05-17*

Just today the app refuses to work with my phone but with my laptop it works, still the format of the schedule on the website needs to be easier to navigate and understand, its not a great design especially if youre in a phone with a small screen

### 1/5 — Maybe the worst app ever

*2026-05-01*

Was this an Elementary School coding and design project? If so, good effort youngsters. This is truly one of if the worst app I’ve ever used. The schedules are impossible to find. What is easy, however, is buying a ticket. I’ve never written a one star review of an app but went out of my way to warn others and let someone at Bustang know that if they paid $5 for this design they were robbed. It’s laughably and deplorably bad.

### 1/5 — Schedules Not Updated!

*2026-03-29, version 7.8.29*

Going to the summit game in Denver. Driver stopped short of our destination and said this is as far as we go.  The driver said the website warned us 1) we are supposed to use the app which didn't warn us. 2) the driver could have said something. Getting home was worse.  This company sucks.

### 5/5 — Late schedule

*2026-02-21*

I’ve been waiting for 3 hours to go to west. But the buses show up mostly went to east. Then i have to reschedule my appointment to the next morning. But then, it still not showing up ive been waiting for 2 hours. Cold and freezing. Its not snowstorm but its -13 CELCIUS. And the day before was -15 Celcius. Its like worst bustang ever. What a waste time !! But still hoping government take over of these ploblems!!

### 1/5 — Can’t access account

*2026-02-04, version 7.8.29*

Purchased tickets online and created an account but the app throws up a “wrong password” error despite being able to login to account on a browser with identical credentials.

### 3/5 — It’s not as horrible as ratings imply

*2026-02-03*

No, this is not the best app out there, but it is very similar to the Denver RTD MyRide app. You can buy a ticket in advance and don’t have to activate it until you board. It accepts multiple payment options.

The bus ride was exceptionally comfortable and fees are very reasonable.  Give the app a chance. It will make the boarding process quicker!

### 1/5 — App NEVER works - can’t buy tickets.

*2025-12-08, version 7.8.29*

The worst app I’ve ever had to deal with. Can’t purchase tickets on it .. the ‘buy ticket’ page freezes after you out your info in, with no button to push to move your order thru. Whoever is running the app should be fired.

### 1/5 — Inaccessible Wallet

*2025-11-20, version 7.8.29*

My Ticket Wallet does not appear on app. Terrible, get this fixed for Heaven’s sake.

## Frequently asked questions about JustRide Bustang

### What can I do with this app?

This app allows you to purchase bus tickets directly from your phone. You can buy single ride tickets or various multi-ride passes, such as 10, 20, or 40-ride options. All your purchased tickets are stored in a digital wallet within the app for easy access.

### How do I use my mobile ticket?

Your mobile tickets are not activated when purchased. You must activate your ticket as you are boarding the bus and present it to the driver for validation. No scanning is necessary. Be aware that mobile tickets expire 30 minutes after activation, so do not activate them in advance.

### Can I buy tickets for future travel?

Yes, you can purchase tickets up to 180 days in advance of your travel date. This allows you to plan ahead and secure your tickets for future journeys.

### Is this app free to use?

The app itself is free to download and use for purchasing tickets. There are no in-app purchases for features beyond the ticket fares themselves, and the app does not display advertisements.

### What if I have questions or feedback?

For any questions or feedback regarding the app or ticket purchases, you can contact customer service by calling (800)900-3011. The app also provides links to social media pages and the official website for further information.

## Version history (last 5 releases)

### 7.9.5 — 2026-08-19

Minor Improvements

### 7.8.29 — 2025-01-30

Minor bug fixes

### 7.8.25 — 2024-11-14

Performance improvement and bug fixes.

### 7.8.23 — 2024-10-08

This app update provides faster load times and modernizes the appearance. Along with bug fixes, we’ve made improvements to accessibility features, including greater support for screen readers.

### 7.8.6 — 2022-08-22

This app update provides faster load times and modernizes the appearance. Along with bug fixes, we’ve made improvements to accessibility features, including greater support for screen readers.

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## More apps by Ace Express Coaches

- [Bustang Outrider m-Tix](https://appshunter.io/ios/app/bustang-outrider-m-tix/id1539420553)

All apps by Ace Express Coaches: https://appshunter.io/developer/1244169090

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[bustang](https://appshunter.io/ios/topics/bustang) · [bustang ticket app for colorado travel](https://appshunter.io/ios/topics/bustang-ticket-app-for-colorado-travel) · [ride bustang](https://appshunter.io/ios/topics/ride-bustang) · [just ride bustang](https://appshunter.io/ios/topics/just-ride-bustang) · [bustang outrider](https://appshunter.io/ios/topics/bustang-outrider) · [bustago](https://appshunter.io/ios/topics/bustago)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*