# Justworks — user reviews > 113 indexed App Store user reviews of Justworks by Justworks, rated 4.80/5 from 5,014 ratings. - Source: https://appshunter.io/ios/app/justworks/id1485245462/reviews - App overview in markdown: https://appshunter.io/ios/app/justworks/id1485245462.md - Rating breakdown: 5★ 4,649 · 4★ 171 · 3★ 71 · 2★ 22 · 1★ 101 ## What do users think of Justworks? Overall sentiment: neutral **Pros** - 👍 Easy to use - 🚀 Smooth and user-friendly - 💡 Helpful for accessing important information - 🔒 Secure and reliable **Cons** - 🐛 Notification issues (not clearing, misleading) - 🔒 Frequent re-authentication required - ⚠️ Limited functionality compared to website - 🕰️ Lack of key features (calendar, time management) **Commonly reported bugs** - Data not loading - Hanging up/restarting required - Notification issues **Most requested features** - Add company calendar - Integrate 401k management - Improve notification system - Expand admin/manager functionality ## Newest reviews (15 of 113) ### 2/5 — App issues *2026-09-05, version 3.44.0* Edit screen of time tracking jumbled ### 4/5 — Feedback *2026-07-09, version 3.41.0* Please give us an option to create a notification that reminds us to clock in and out at the time we set ### 3/5 — Feature Requests *2026-06-15, version 3.39.0* Let employees update profile in app. Paycheck distribution, bank accounts, home address, etc. Also allow for % based paycheck distribution vs. flat amount only. ### 3/5 — Time off request alerts *2026-03-25, version 3.37.0* It would be helpful if the alerts for time off requests showed when they were requested. Looking at an alert you have no idea. ### 1/5 — I have to verify my device just to clock out for lunch *2026-02-03* It was bad when I had to have Justworks AND Justworks time tracking, but now that they’ve been handily integrated I have to log into Justworks AND verify my device every time I clock in or out, even just for lunch. It’s so annoying and unnecessary. And forget using it on my work issued phone, I can only get a verification on my personal one! **Developer response:** We truly appreciate you sticking with us through the integration of our apps, and we sincerely apologize for any frustration our login and security verification procedures are causing. Our goal is to find the right balance between convenience and data safety, and we’re constantly looking for ways to improve our security and login experiences without it becoming a hindrance. Feedback like yours helps us move closer to this goal. For the issue of your work phone not receiving a verification code, we’d love the opportunity to troubleshoot this with you. Please reach out to us at support@justworks.com with more details. We’re here to help! ### 1/5 — Way too complicated *2026-02-03, version 3.33.0* This app sucks compared to the previous timekeeping app. It takes three times as many clicks to clock in and out of your shift. Would rather just have the old separate app. ### 1/5 — Can’t do anything *2026-01-31, version 3.33.0* Why can’t I change direct deposit locations in the app? Why don’t you have human chat support? This is like HR app lite. ### 1/5 — Why cant i see last years total pay? *2026-01-21, version 3.32.0* Sucks pretty bad you can only see individual pay stubs from the previous year and they dont show your total earnings ### 1/5 — Does Not Work *2026-01-15, version 3.32.0* The name is ironic because, among all the apps on my phone, this app seems to “work” the least. ### 1/5 — Not updating *2026-01-04, version 3.32.0* My PTO is not updating and some people can’t put in time ### 2/5 — Not accessible anymore *2025-12-26, version 3.32.0* A few updates ago rendered the app completely useless for the visually impaired. The VoiceOver screen reader on iOS cannot navigate any of the sections at all and now I’m forced to go to the browser instead. I’ll be happy to update my review once the app becomes accessible again, but for now two stars it is. ### 1/5 — Useless *2025-12-24, version 3.32.0* What’s the point of the app if you have to go to the web browser just to check anything? Useless ### 1/5 — Clock in button *2025-10-20, version 3.29.0* Where did the clock in button go? It was there yesterday! ### 1/5 — Facial recognition disappears *2025-09-12, version 3.28.0* My facial recognition stopped working and I’ve tried resetting both my passwords and my username and still cannot use the app.. ### 3/5 — Logging in *2025-08-28, version 3.27.0* Please let me log in with Face ID or at least keep me logged in. ## Most critical reviews (10 lowest-rated) ### 1/5 — Terrible glitches *2026-06-24, version 3.40.0* I’ve changed my password multiple times and will log in with the new password but it will then tell me that it’s incorrect. ### 1/5 — Gauges to app made it suck *2026-06-12, version 3.39.0* I used to be able to see all my payments and what hours to what price and now it doesn’t show a full detailed list like before . 👎 ### 1/5 — Why can’t I just stay logged in? *2026-05-26, version 3.39.0* Every single time I open this app I have to reenter my password. Recently it’s even been making me get a verification code, every single time, every day when I log in. Why is this necessary? It can’t be for security, every other app is not like this. ### 1/5 — Sick pay *2026-04-21, version 3.38.0* Option to take sick pay doesn’t work. Will not let you select the amount of time you want to use, therefore you’re unable to use it. ### 1/5 — Stay logged in *2026-04-07, version 3.37.0* Kicks me off all the time I have to log back in daily. Why bother having an app with Face ID available. ### 1/5 — Not Happy *2026-03-26, version 3.37.0* Otka Verify is not working, and calling support, the phone rings once and drops the call. Soooo I cannot recommend it ### 1/5 — There has been a mistake *2026-03-20, version 3.37.0* Yo add the edit shift back??? ### 1/5 — Bring back Time tracking *2026-02-13, version 3.35.0* It’s impressive how much worse the UX is for adding shifts in this app vs the now-deprecated Time Tracking. Make it the same experience just use Claude Code please it’ll take like 30 minutes max ### 1/5 — RIP Time Tracking App *2026-02-06, version 3.34.0* This app is overall good. While there was the separate Justworks Time Tracking app I was only using Justworks occasionally. So, I could tolerate the ridiculous log in process - scans face, manually pick autofill, scans face again, select send text code, fill text code. Now being forced to deal with it MULTIPLE TIMES A DAY EVERY TIME I USE THE APP I’m contemplating how badly I actually need my job. It’s like having a meeting to discuss a meeting then another meeting to discuss how that meeting went. It makes 0 sense. I keep checking settings hoping maybe today they’ll be an option to opt out of whatever in the 2 factor hell the app is doing. Stop with the witty office puns in your updates and fix the accessibility issue. I beg you. ### 1/5 — Cant stay logged in *2026-02-05, version 3.33.0* Time tracking app worked fine. Let me log in once and stay logged in. Entering password every time to clock in and out is ridiculous ## Most praised reviews (10 highest-rated) ### 5/5 — I Love *2026-06-30, version 3.40.0* It’s a shame that the company I work for switched to a different app! You guys are awesome!! 👏🏼👏🏼 ### 5/5 — Sr. CSR Rep *2026-04-09, version 3.38.0* We use Justworks for payroll and to communicate different things to each other and I think it’s wonderful. It’s a whole different meaning to paperless!! ### 5/5 — Sign in issues *2026-03-17, version 3.36.0* Can’t sign in often :( ### 5/5 — Great software *2026-03-08, version 3.36.0* Love the layout. Love doing expenses on my phone. ### 5/5 — Regional Sales Manager *2026-01-29, version 3.33.0* Just works is a wonderful service ### 5/5 — Easy to use *2025-08-16, version 3.26.0* App is so easy to use ### 5/5 — Good service *2025-03-17, version 3.15.0* If u have a problem with anything related to this app or ur bank info, they help u really fast ### 5/5 — Amazing!! *2025-02-06, version 3.13.0* So easy to use and intuitive. ### 5/5 — Mariela *2024-12-25, version 3.11.0* De jesus ### 5/5 — Great app *2024-12-19, version 3.11.0* Very nice --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-12.*